Beyond the Diagnosis: Embracing Challenges and Celebrating Community Impact with Kay Reeves

The Jess Ngaheu Show

How can personal experiences shape professional practices in community services?

In this episode, Jess Ngaheu welcomes Kay Reeves, who brings a wealth of experience as a Community Support Specialist Manager and Psychosocial Recovery Coach/Mentor at Gypsy Support Services. Kay discusses how her role as a mother to a child with cystic fibrosis and her professional background influence her approach to community service and support.
Key takeaways

• Personal Journey: Kay discusses the challenges of parenting a child with cystic fibrosis, emphasizing the importance of community support and personal resilience.
• Professional Insights: She explores her multifaceted role in community services, stressing the value of empathy and teamwork.
• Challenges and Rewards: Kay addresses the emotional challenges of her work and her strategies for maintaining a healthy work-life balance.
• Psychosocial Recovery: She outlines her approach to helping clients reintegrate into the community after hospitalization.
• Medical Research Impact: Kay highlights her daughter's involvement in research studies for cystic fibrosis and their significant impact on health outcomes.

Quotes:

• "I like to call myself a problem solver in the community." - Kay Reeves
• "Every day you can learn something new from a client." - Kay Reeves
• "It's not about solving all the problems; it's about being there and supporting the journey." - Kay Reeves
• "Awareness and empathy are key in making a difference in the lives of those we serve." - Kay Reeves

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