Episode 51 - Addressing Complaints and Compliance for Ideal Distributor and Customer Service
Manage episode 317357846 series 3035994
Contenuto fornito da The MLM.com Podcast and Hosted by Kenny Rawlins. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The MLM.com Podcast and Hosted by Kenny Rawlins o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Terrel Transtrum has joined us for this episode of the MLM.com podcast. He brings his 30+ years of industry customer service experience to this discussion. Terrell has recently co-authored LaunchSmart: How to Build a Direct Selling Company. Terrel owns two successful businesses (seven-plus figures) and has been awarded the prestigious DSA award for his company ServiceQuest. In this episode, Terrel discusses his history with teaching the best practices and techniques for customer service. These include appropriately addressing complaints and ensuring optimal compliance. Terrel provides insight into how customer service is ultimately a learning experience to practice life skills and to live a better life.
…
continue reading
58 episodi