Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
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The Public Discourse - S2.EP 6 - Faith as a Vehicle for Dialogue
Manage episode 278457023 series 2829228
Contenuto fornito da The Public Discourse, Office of Public Affairs, and Baha'i Community of Canada. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The Public Discourse, Office of Public Affairs, and Baha'i Community of Canada o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
This is an edited conversation among representatives of national religious communities, who gathered as part of the DemocracyXChange Festival to talk about how faith can be a vehicle for dialogue. It includes representatives of the Centre for Israel and Jewish Affairs, Canadian Council of Churches, World Sikh Organization, Church of Jesus Christ of Latter-Day Saints, and the Baha’i Community of Canada.
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21 episodi
CondividiManage episode 278457023 series 2829228
Contenuto fornito da The Public Discourse, Office of Public Affairs, and Baha'i Community of Canada. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The Public Discourse, Office of Public Affairs, and Baha'i Community of Canada o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
This is an edited conversation among representatives of national religious communities, who gathered as part of the DemocracyXChange Festival to talk about how faith can be a vehicle for dialogue. It includes representatives of the Centre for Israel and Jewish Affairs, Canadian Council of Churches, World Sikh Organization, Church of Jesus Christ of Latter-Day Saints, and the Baha’i Community of Canada.
…
continue reading
21 episodi
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We talk with Hossein Amanat, Siamak Hariri, and Prof. Brigitte Shim about how a building or a place can help to illuminate the inner life of a person, and what role architecture can play in the spiritual upliftment of society. Amanat, Hariri, and Prof. Shim are principals at their respective Canadian architecture firms.…
We talk with Anne Snyder and Eric Farr about the nature of an educational process that can empower people to contribute to social progress. Snyder is Editor-in-Chief of Comment Magazine and Farr is a PhD student at the University of Toronto.
We talk with Shain Jackson and Dr. Roshan Danesh about the work of transforming society to reflect the principles of justice and oneness, with a focus on Indigenous peoples. Jackson is Coast Salish from the community of Sechelt, and President of Spirit Works Limited. Dr. Danesh is a lawyer, conflict resolution innovator, and educator.…
This is an edited conversation among panelists who spoke about the role of religion in eradicating violence against women, hosted by the Bahá’í Community of Canada’s Office of Public Affairs in partnership with the Southern Chiefs’ Organization, the Stop Violence Against Women coordinating committee of Perth County, the Centre for Israel and Jewish Affairs, and the Canadian Council of Muslim Women.…
We talk with Mohammed Hashim and Jelana Bighorn about how we can confront the problem of hatred and prejudice in our society and promote the oneness of humanity. Hashim is executive director of the Canadian Race Relations Foundation, and Bighorn is an educator.
We talk with Sabreena Delhon, Michael Sabet, and Dr. Jennifer Wolowic about how we can strengthen processes of dialogue, deliberation, and consultation in our culture and society. Delhon is executive director of the Samara Centre for Democracy, Sabet is a PhD student at the University of Toronto, and Dr. Wolowic is program manager at the SFU Morris J. Wosk Centre for Dialogue.…
We talk with Jessey Njau and Erik Friedmann about the economic choices people are making during the pandemic, and how they can point us to new ways of thinking about our social and economic life. Friedmann is co-founder of OK! Kombucha, and Njau is a founding member of Zawadi Farm, an urban farm in Toronto.…
We talk with Prof. Thomas Homer-Dixon and Paul Hanley about the civilizational change humanity needs to make in order to build a just and sustainable world. Prof. Homer-Dixon is Founder and Director of the Cascade Institute, and Hanley is an author and writer on environmental subjects.
This is an edited conversation among representatives of national religious communities, who gathered as part of the DemocracyXChange Festival to talk about how faith can be a vehicle for dialogue. It includes representatives of the Centre for Israel and Jewish Affairs, Canadian Council of Churches, World Sikh Organization, Church of Jesus Christ of Latter-Day Saints, and the Baha’i Community of Canada.…
We talk with Tanika McLeod and Ashraf Rushdy about how young people are adapting to the conditions created by this health crisis, and the ways in which they can help to lead processes of social transformation. McLeod is a young entrepreneur and Rushdy works with the Institute for Studies in Global Prosperity.…
We talk with Taban Behin, Brian Dijkema and Hoda Farahmandpour about how we should think about the nature of technology and its relationship to the education of young people. Behin is a PhD student at the University of Victoria, Dijkema is Vice-President of Cardus, and Farahmandpour is a PhD student at the University of Toronto.…
We talk with Jessica Prince and Thea Symonds about the implications of the principle of gender equality for how we think about work, childcare, education, and family life after COVID-19. Prince is a lawyer and board member of the Women's Legal Education and Action Fund, and Symonds is Coordinator for the Violence Against Women Coordinating Committee in Perth County.…
We talk with Cyril Cromwell and Kyle Schmalenberg about the current conversation on race and identity, and consider how principles of justice, oneness and equality can help us to overcome the divisions between “us” and “them”. Cromwell is the Learning and Development Manager at YouthREX, and Schmalenberg is a freelance filmmaker.…
We talk with Dr. Shahrzad Sabet and Akaash Maharaj about how principles and concepts - like oneness, love, justice, and equality - can help to guide our thinking about how to rebuild after COVID-19. Dr. Sabet is a Research Fellow at New York University, and Maharaj is the CEO of the Mosaic Institute.…
We talk with Prof. Thomas Homer-Dixon and Paul Hanley about the civilizational change humanity needs to make in order to build a just and sustainable world. Prof. Homer-Dixon is Founder and Director of the Cascade Institute, and Hanley is an author and writer on environmental subjects.
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