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AI Shapes Customer Service, Musk’s Legal Battles, IBM’s Trends, and Coca-Cola’s Nostalgic Ad Innovations
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Welcome to the RAIZOR Report for Monday November 18th 2024.
This podcast episode covers a wide range of AI advancements and applications, from AI's influence on customer service, including IBM's six trends and challenges in AI call centers, to AI's role in legal challenges as Elon Musk expands his lawsuit against OpenAI and Microsoft. It explores AI tools from Anthropic that improve prompt accuracy and introduces innovative applications like Orbit's VR interface and Earth Copilot for geospatial inquiries. It discusses significant investments in AI, with xAI acquiring substantial funding, and highlights creative AI uses, such as O2's scam-busting "Daisy" and Palette's trend-based brand idea generation.
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