Episode 5 - The one with Mr Bengt

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In the fifth episode we are talking about Change Management. Together with our guest, Bengt Rubin, we discuss actions that he strongly advised us to do back in the days of launch and roll out, but that we for different reasons did NOT do. (Which we of course later came to regret.) It is interesting to reflect on why we chose to do as we did and draw some learnings on why the proposed actions would have been very beneficial in getting a more efficient change management in place.