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Evolving the Guest Experience Through Digital Communication with Ford Blakely
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Manage episode 291116518 series 2797982
In this episode, we sit down with Ford Blakely, the founder of Zingle, to discuss the current state, emerging trends, and areas of opportunity for contactless technology. We learn how text messages and digital communication channels are enabling better, faster, and safer experiences by creating physical distance between hotel staff and guests; a key element that has evolved from a “nice to have” to a “must-have” over the course of the pandemic.
For more information, visit www.amadeus-hospitality.com/podcast.
35 episodi
Serie archiviate ("Feed non attivo" status)
When? This feed was archived on May 01, 2024 11:19 (). Last successful fetch was on November 30, 2023 11:31 ()
Why? Feed non attivo status. I nostri server non sono riusciti a recuperare un feed valido per un periodo prolungato.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 291116518 series 2797982
In this episode, we sit down with Ford Blakely, the founder of Zingle, to discuss the current state, emerging trends, and areas of opportunity for contactless technology. We learn how text messages and digital communication channels are enabling better, faster, and safer experiences by creating physical distance between hotel staff and guests; a key element that has evolved from a “nice to have” to a “must-have” over the course of the pandemic.
For more information, visit www.amadeus-hospitality.com/podcast.
35 episodi
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