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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Wondery presents Kamala: Next In Line
Manage episode 367345846 series 3488437
Contenuto fornito da Wondery. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Wondery o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Subscribe today: http://wondery.fm/KamalaNextInLine If she wins in November, Kamala Harris would become Vice President after one of the most consequential and tumultuous elections in American history. Harris would be the most significant player to help Joe Biden manage a country in crisis. So who is she? Kamala: Next in Line goes inside the cross-cultural journey that led Harris from her humble roots to become the first African-American woman to represent California in the Senate and now the first African-American woman to be the Vice Presidential nominee for a major party. Hosted by MSNBC’s Joy Reid, the show features exclusive interviews with those who know her best, painting a picture of a woman who has fought her way to the top at every turn. From Oakland to Howard University, California to Washington DC, experience her story as it has never been told before. This is an intimate and immersive dive into who Kamala is, what her critics say about her, and how she arrived at this moment.
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9 episodi
Manage episode 367345846 series 3488437
Contenuto fornito da Wondery. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Wondery o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Subscribe today: http://wondery.fm/KamalaNextInLine If she wins in November, Kamala Harris would become Vice President after one of the most consequential and tumultuous elections in American history. Harris would be the most significant player to help Joe Biden manage a country in crisis. So who is she? Kamala: Next in Line goes inside the cross-cultural journey that led Harris from her humble roots to become the first African-American woman to represent California in the Senate and now the first African-American woman to be the Vice Presidential nominee for a major party. Hosted by MSNBC’s Joy Reid, the show features exclusive interviews with those who know her best, painting a picture of a woman who has fought her way to the top at every turn. From Oakland to Howard University, California to Washington DC, experience her story as it has never been told before. This is an intimate and immersive dive into who Kamala is, what her critics say about her, and how she arrived at this moment.
…
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9 episodi
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×Subscribe today: http://wondery.fm/KamalaNextInLine If she wins in November, Kamala Harris would become Vice President after one of the most consequential and tumultuous elections in American history. Harris would be the most significant player to help Joe Biden manage a country in crisis. So who is she? Kamala: Next in Line goes inside the cross-cultural journey that led Harris from her humble roots to become the first African-American woman to represent California in the Senate and now the first African-American woman to be the Vice Presidential nominee for a major party. Hosted by MSNBC’s Joy Reid, the show features exclusive interviews with those who know her best, painting a picture of a woman who has fought her way to the top at every turn. From Oakland to Howard University, California to Washington DC, experience her story as it has never been told before. This is an intimate and immersive dive into who Kamala is, what her critics say about her, and how she arrived at this moment.…
In an in-depth interview with NYU Professor Scott Galloway, host David Brown asks about the future of Softbank, which high-flying company might be next to stumble, and what went wrong at WeWork. And they answer an all-important question: how to tell the difference between a "unicorn" and a donkey. Check out the latest season of Business Wars — and subscribe to Business Wars Daily Support us by supporting our sponsors! Best Fiends - Download BEST FIENDS for FREE on the Apple App Store or Google Play! Ring - Visit Ring.com/CRASHED for a special offer on a Welcome Kit! Audible - Visit Audible.com/CRASHED for a free 30 day trial. Listen to 1 audiobook and 2 Audible Originals absolutely free! NetSuite - Schedule your free demo and receive a free guide today at NetSuite.com/CRASHED. ZipRecruiter - Try ZipRecruiter for FREE at ZipRecruiter.com/CRASHED. The Economist - Text WECRASHED to 99000 for a FREE print copy of The Economist! Mailchimp - Visit Mailchimp.com to learn more about their complete marketing platform and start growing your business today. Signature Hardware - To find that perfect item to take your bathroom, kitchen, or home up a notch, visit SignatureHardware.com/WECRASHED. University of Maryland Global Campus - Take the next step in your education! Learn more at UMGC.edu/PODCAST.…
Adam Neumann’s fate lays in the hands of the WeWork board. But even if he’s removed as CEO, Adam still holds some cards to ensure he won't walk away empty-handed. Meanwhile, rank-and-file employees just want to know whether they’ll have a job tomorrow. This is the final episode in our six-part series. Our next episode will be a special interview episode with Professor Scott Galloway about how the story of WeWork’s failed IPO has affected other high-flying startups. To listen to stories of the biggest corporate rivalries ever, subscribe to Business Wars. And listen to Business Wars Daily every weekday for a brief dose of entertaining business news. Support us by supporting our sponsors! Best Fiends - Download BEST FIENDS for FREE on the Apple App Store or Google Play! Ring - Visit Ring.com/CRASHED for a special offer on a Welcome Kit! Audible - Visit Audible.com/CRASHED for a free 30 day trial. Listen to 1 audiobook and 2 Audible Originals absolutely free! NetSuite - Schedule your free demo and receive a free guide today at NetSuite.com/CRASHED. ZipRecruiter - Try ZipRecruiter for FREE at ZipRecruiter.com/CRASHED. The Economist - Text WECRASHED to 99000 for a FREE print copy of The Economist! Mailchimp - Visit Mailchimp.com to learn more about their complete marketing platform and start growing your business today. Signature Hardware - To find that perfect item to take your bathroom, kitchen, or home up a notch, visit SignatureHardware.com/WECRASHED. University of Maryland Global Campus - Take the next step in your education! Learn more at UMGC.edu/PODCAST.…
Adam and Rebekah Neumann help craft WeWork’s glossy IPO filing from the comfort of their house in the Hamptons. When business pundits get their hands on it, they can’t believe what they’re reading. Questions abound over Adam’s outsized role at the company. And For the first time, Adam doesn't seem to have all the answers. To listen to stories of the biggest corporate rivalries ever, subscribe to Business Wars. And listen to Business Wars Daily every weekday for a brief dose of entertaining business news. Support us by supporting our sponsors! Best Fiends - Download BEST FIENDS for FREE on the Apple App Store or Google Play! Ring - Visit Ring.com/CRASHED for a special offer on a Welcome Kit! Audible - Visit Audible.com/CRASHED for a free 30 day trial. Listen to 1 audiobook and 2 Audible Originals absolutely free! NetSuite - Schedule your free demo and receive a free guide today at NetSuite.com/CRASHED. ZipRecruiter - Try ZipRecruiter for FREE at ZipRecruiter.com/CRASHED. The Economist - Text WECRASHED to 99000 for a FREE print copy of The Economist! Mailchimp - Visit Mailchimp.com to learn more about their complete marketing platform and start growing your business today. Signature Hardware - To find that perfect item to take your bathroom, kitchen, or home up a notch, visit SignatureHardware.com/WECRASHED. University of Maryland Global Campus - Take the next step in your education! Learn more at UMGC.edu/PODCAST.…
Masayoshi Son, the head of Softbank’s Vision Fund, gives billions to WeWork. “Masa” has just one instruction for Adam Neumann: dream big. Adam and his company go on a spending spree. They buy up everything from companies to buildings to new homes. Big dreams can be a good thing — unless they cease to be tethered to any sense of reality. To listen to stories of the biggest corporate rivalries ever, subscribe to Business Wars. And listen to Business Wars Daily every weekday for a brief dose of entertaining business news. Support us by supporting our sponsors! Best Fiends - Download BEST FIENDS for FREE on the Apple App Store or Google Play! Ring - Visit Ring.com/CRASHED for a special offer on a Welcome Kit! Audible - Visit Audible.com/CRASHED for a free 30 day trial. Listen to 1 audiobook and 2 Audible Originals absolutely free! NetSuite - Schedule your free demo and receive a free guide today at NetSuite.com/CRASHED. ZipRecruiter - Try ZipRecruiter for FREE at ZipRecruiter.com/CRASHED. The Economist - Text WECRASHED to 99000 for a FREE print copy of The Economist! Mailchimp - Visit Mailchimp.com to learn more about their complete marketing platform and start growing your business today. Signature Hardware - To find that perfect item to take your bathroom, kitchen, or home up a notch, visit SignatureHardware.com/WECRASHED. University of Maryland Global Campus - Take the next step in your education! Learn more at UMGC.edu/PODCAST.…
Adam Neumann was living the dream - flying on private jets, head of a company worth billions. He’s being welcomed into a very exclusive club of real estate moguls. Yet even he must acknowledge that the “Spirit of We” is starting to fade as the company grows, especially among the rank-and-file employees. Some WeWorkers are even wondering if they’ve inadvertently become part of a cult. To listen to stories of the biggest corporate rivalries ever, subscribe to Business Wars. And listen to Business Wars Daily every weekday for a brief dose of entertaining business news. Support us by supporting our sponsors! Best Fiends - Download BEST FIENDS for FREE on the Apple App Store or Google Play! Ring - Visit Ring.com/CRASHED for a special offer on a Welcome Kit! Audible - Visit Audible.com/CRASHED for a free 30 day trial. Listen to 1 audiobook and 2 Audible Originals absolutely free! NetSuite - Schedule your free demo and receive a free guide today at NetSuite.com/CRASHED. ZipRecruiter - Try ZipRecruiter for FREE at ZipRecruiter.com/CRASHED. The Economist - Text WECRASHED to 99000 for a FREE print copy of The Economist! Mailchimp - Visit Mailchimp.com to learn more about their complete marketing platform and start growing your business today. Signature Hardware - To find that perfect item to take your bathroom, kitchen, or home up a notch, visit SignatureHardware.com/WECRASHED. University of Maryland Global Campus - Take the next step in your education! Learn more at UMGC.edu/PODCAST.…
Adam Neumann spends his twenties following a simple mantra: whoever dies with the most money wins. But to change the world, he’s going to need to find his passion—and to do that, he’ll have to rely on a new friend and a new romance. Click here to listen to Rebekah Neumann’s full interview on the School of Greatness podcast. Click here to listen to Miguel McKelvey’s full interview on How I Built This. Click here to listen to Miguel McKelvey’s full interview on The Rich Roll Podcast. Support us by supporting our sponsors! Best Fiends - Download BEST FIENDS for FREE on the Apple App Store or Google Play! Ring - Visit Ring.com/CRASHED for a special offer on a Welcome Kit! Audible - Visit Audible.com/CRASHED for a free 30 day trial. Listen to 1 audiobook and 2 Audible Originals absolutely free! NetSuite - Schedule your free demo and receive a free guide today at NetSuite.com/CRASHED. ZipRecruiter - Try ZipRecruiter for FREE at ZipRecruiter.com/CRASHED. The Economist - Text WECRASHED to 99000 for a FREE print copy of The Economist! Mailchimp - Visit Mailchimp.com to learn more about their complete marketing platform and start growing your business today. Signature Hardware - To find that perfect item to take your bathroom, kitchen, or home up a notch, visit SignatureHardware.com/WECRASHED. University of Maryland Global Campus - Take the next step in your education! Learn more at UMGC.edu/PODCAST.…
“Let’s build the largest networking community on the planet.” That was the email Adam Neumann sent at 1am to one of WeWork’s very first employees, before they had even a single tenant. So how do you turn a scrappy startup into a global empire? If you’re WeWork's CEO, you rely on charm, chutzpah, and a bottle of Johnnie Walker Black. To listen to stories of the biggest corporate rivalries ever, subscribe to Business Wars. And listen to Business Wars Daily every weekday for a brief dose of entertaining business news. Support us by supporting our sponsors! Best Fiends - Download BEST FIENDS for FREE on the Apple App Store or Google Play! Ring - Visit Ring.com/CRASHED for a special offer on a Welcome Kit! Audible - Visit Audible.com/CRASHED for a free 30 day trial. Listen to 1 audiobook and 2 Audible Originals absolutely free! NetSuite - Schedule your free demo and receive a free guide today at NetSuite.com/CRASHED. ZipRecruiter - Try ZipRecruiter for FREE at ZipRecruiter.com/CRASHED. The Economist - Text WECRASHED to 99000 for a FREE print copy of The Economist! Mailchimp - Visit Mailchimp.com to learn more about their complete marketing platform and start growing your business today. Signature Hardware - To find that perfect item to take your bathroom, kitchen, or home up a notch, visit SignatureHardware.com/WECRASHED. University of Maryland Global Campus - Take the next step in your education! Learn more at UMGC.edu/PODCAST.…
WeCrashed premieres January 29th.
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