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Work Matters S4E1: Tony O'Driscoll - AI and the Future of Work
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In the first episode of season 4, Thomas Bertels talks with Tony O'Driscoll, a professor, speaker, advisor, and author on innovation and technology, about AI and the future of work. They cover the "routinization trap" with ChatGPT and other Large Language Models, simply using algorithms to automate workflows, replace humans, and reduce costs. Tony shares how we could improve work by combining machine intelligence with human imagination to integrate the best of both and help organizations to thrive in the future. He unpacks opportunities for improving how we use AI to not simply increase consumption but optimize lives with greater fulfillment based on individual human values. Tony proposes evolving the role of the middle manager to be "Center Leader" - at the intersection of strategy and results and culture and people - where they create work that delivers aspiration, alignment, autonomy, and accountability. And lastly, he talks about his book, "Everyday Superhero: How You Can Inspire Everyone And Create Real Change At Work", a graphic novel that shows how companies can create value by putting belief and behavior above structure, process, and technology.
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