Stand Out to your Authorized Dealer with Bruna Soares

Lonely Wrist: All Things Watches & Horology

Ever wondered what it takes to stand out to a luxury watch dealer? Our latest episode brings you an intimate conversation with Bruna Soares, the industry's relationship-building virtuoso, who reveals how a serendipitous detour led her to the heart of horology. As the queen legend herself, Bruna unwraps the secrets behind cultivating lasting bonds in a realm where time is both commodity and connection.
Hold onto your wristbands as we navigate through the intricate dance of client relations in the watch business. It's not just about the transaction; it's about trust, patience, and the personalized touch that turns first-time buyers into lifelong patrons. Bruna's tales of perseverance shine a light on the nuanced skill of nurturing a clientele that values the experience as much as the exquisite timepieces they collect. From handling price-haggling customers to celebrating the wins of long-term relationship building, this episode is a treasure trove for anyone looking to master the fine art of customer service.
But wait, there's more than just stories from the sales floor. Bruna gifts us with wisdom on how to seek out and engage with professionals who share her passion and dedication—even if you can't shake their hand in person. With tips on finding your ideal watch dealer to navigating the world of luxury purchases with savvy and heart, this episode isn't just about keeping time; it's about enriching the moments we share. Strap in for a horological adventure that promises to leave you looking at your wrist with newfound appreciation.
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Capitoli

1. Building Relationships in the Watch Industry (00:00:00)

2. Building Client Relationships in Sales (00:04:39)

3. Client Relationship Building in Sales (00:15:28)

4. Customer Service and Watch Sales (00:28:54)

5. Build Genuine Watch Dealer Relationships (00:35:02)

6. Buying Watches From Sales Professionals (00:46:24)