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Contenuto fornito da Teresa Duncan and Corporate consultant. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Teresa Duncan and Corporate consultant o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
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EP 126: Virtual Receptionists and Digital Customer Service with Rita Zamora and Rebecca Herring

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Manage episode 422857151 series 1559798
Contenuto fornito da Teresa Duncan and Corporate consultant. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Teresa Duncan and Corporate consultant o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Don't forget to check out the video episode on YouTube!

In this episode of "Nobody Told Me That!" we explore how modern solutions like virtual assistants are transforming dental practices. Joined by industry experts Rita Zamora and Rebecca Herring, expect thought-provoking insights on the rise of virtual front desk teams and how they're revolutionizing patient interactions. From chatbots charming Gen Z to full virtual admin teams, we discussed the tech-savvy solutions reshaping the dental experience. Rebecca shares her tale of triumph with off-site admin teams, boosting efficiency and patient satisfaction. And don't miss Rita’s observations from a high-end salon's virtual reception team - could it be the blueprint for your practice's next big move? Pro tip: Personalized touchpoints like follow-up calls are still king, even in a digital world. So, if you’re considering a virtual workforce, tune in to rethink and refresh your approach to exceptional dental care.

Connect with Rita Zamora: Website | Connect90

Connect with Rebecca Herring: Transformational Dental Coaching

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

  continue reading

100 episodi

Artwork
iconCondividi
 
Manage episode 422857151 series 1559798
Contenuto fornito da Teresa Duncan and Corporate consultant. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Teresa Duncan and Corporate consultant o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Don't forget to check out the video episode on YouTube!

In this episode of "Nobody Told Me That!" we explore how modern solutions like virtual assistants are transforming dental practices. Joined by industry experts Rita Zamora and Rebecca Herring, expect thought-provoking insights on the rise of virtual front desk teams and how they're revolutionizing patient interactions. From chatbots charming Gen Z to full virtual admin teams, we discussed the tech-savvy solutions reshaping the dental experience. Rebecca shares her tale of triumph with off-site admin teams, boosting efficiency and patient satisfaction. And don't miss Rita’s observations from a high-end salon's virtual reception team - could it be the blueprint for your practice's next big move? Pro tip: Personalized touchpoints like follow-up calls are still king, even in a digital world. So, if you’re considering a virtual workforce, tune in to rethink and refresh your approach to exceptional dental care.

Connect with Rita Zamora: Website | Connect90

Connect with Rebecca Herring: Transformational Dental Coaching

-------------

Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

  continue reading

100 episodi

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