Join co-hosts Chris and Ari for a discussion of animal training, behavior, human-animal relationships, and all things NEI-TEC (the Natural Encounters Inc Training and Education Center), and featuring guests from the NEI team and around the professional animal care world! Email us at podcast@naturalencounters.com if you have a question or something you'd like us to discuss on the show!
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Ari and Chris are joined by one of their favorite Brits, Shaping Behaviour founder Nicky Plaskitt! Nicky chats with us about her path from zookeeper to zoo training consultant, the importance of not being risk-averse, the unexpected academic audiences that her company has connected her too, the importance of establishing and maintaining an online f…
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Ari and Chris are joined by one of their absolute favorite people in the field, Elly Neumann! Elly chats with us about the journey that brought her to her current role as Coordinator of Welfare, Training, and Enrichment at Jerusalem Zoo, the wide spectrum of where animals institutions are at globally in the development of their behavior management …
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Ari and Chris are joined by one of their favorite members of the NEI Expanded Universe: Sidney Campbell, Senior Trainer & Educator at Cascades Raptor Center! Sidney details the path that took her from San Diego elephants to Alaskan raptors, how her interest in non-profits was the perfect partner to working in raptor rehab, the unique way that anima…
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Episode 235: The Story According to Bob (with Bob Chastain and Steve Martin)
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Here's one we've been excited to do for awhile: Ari and Chris are joined by Cheyenne Mountain Zoo President & CEO Bob Chastain and NEI President & CEO Steve Martin to talk about the history of the relationship between the two organizations! We chat about "Bob's side of the story" for CMZ tales Steve's been telling us for years, how the stage was se…
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Despite cell phone signals doing their best to keep us apart, Chris AND Ari are joined for the return of Greg Peccie, Riverbanks Zoo and Garden's Director of Animal Care and Welfare! Greg returns to the show to help us dig deeper into the many angles of professional development: developing a shared language for what those two words mean, how "quiet…
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Because we thought it might be fun to talk about animals for a change on our animal training podcast, Ari and Chris are joined by Brookfield Zoo Chicago's Tim Sullivan to talk about the history, evolution, and future of environmental enrichment! Inspired by Tim's presentation at the 2024 ABMA Conference, we discuss the shift from "throwing trash in…
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Want to know more about what control can look like for the animals you work with? This is the episode for you! Ari and Chris are joined by Khaz Brooks and Ryan Talbot to talk about the work they did with (what they learned was) assent training at Wolf Park. They share how research into ABA and control gave them new language for giving their wolves …
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Chris is joined by many people using many microphones to talk about the 2024 AZA Annual Conference in Calgary, Canada! What did we learn? Who did we meet? What did we do? Listen and find out! Big thanks go out to Jen Charette (Zoo Community Manager, Tessere), Liz Evans (Manager of Behavioral Husbandry and Animal Programs), Jon Rossi (host/producer,…
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After wayyyyy too much time of talking about making it happen, Chris and Ari finally sit down to chat with the legendary Ken Ramirez! Ken shares his inspiring and unique journey through the animal training field—from his early passion for guide dogs, to his long career in marine mammal training, all the way up to his current role leading up Karen P…
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In our continuing quest to collect the entire AZA Professional Development Committee on the show, we're excited to be joined by Jennifer Charette, Zoo Community Impact Manager at Tessere! Jen shares her unique path from birthday party host to zoo industry professional, the importance of committee service and understanding your "resource engine", ho…
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Episode 229: The (Not-So) Secret Three (or Maybe Four) Step Plan to Become a Zookeeper (with Samm Griffin)
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With Ari away having some extended Labor Day Weekend fun with family, Chris is joined by NEI's Samm Griffin! We chat about the path through the animal care field that brought Samm to NEI (take note, aspiring future animal care professionals), the importance of - and the advantages of working for - smaller zoological institutions, and how the suppor…
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Episode 228: Finding the Love in Work (with Shelby Jecius and Kyle Alexander)
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Ari is busy getting ready to visit our team in Rhode Island, so this week Chris is joined by returning co-host Adam Geltz to welcome back to the show two of our favorite people in the animal care world, Shelby Jecius and Kyle Alexander from Bearizona Wildlife Park! The four of us chat about their recent experience of moving from being supervisors i…
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The TEC Talk Podcast is super excited to invite Rick Hester to the show! Rick joins us to talk about the journey that brought him to his current role as Curator of Behavioral Husbandry at Cheyenne Mountain Zoo, the important ways his understanding of training and behavior were moved ahead by formative experiences with both NEI and Dr Susan Friedman…
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Chris is back from New Zealand and surprises Ari to share (and get her feedback on) the quotes he included in his recent ABMA presentation, "Communication and Teamwork Through the Eyes of a Trainer." Spoiler alert: she thinks they're pretty great, and has lots of great further information to share! If you have a shout-out you’d like us to share, a …
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Despite being separated by 8,061 miles and a 16-hour time difference, Chris and Ari are back behind their microphones to chat about the aftermath of Hurricane Debbie and Chris' adventures consulting at Hamilton Zoo in New Zealand. Sweet as! If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggesti…
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Chris is flying to the future (sort of) as he heads to New Zealand to do some consulting in the land of Hobbits, so Ari hosts this episode without him, but she is not alone! Natural Encounters Senior Trainer, Nathan Hensley, joins her to talk about the many, many things he does with and for NEI. A lover of Science, he found his way into the field a…
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Episode 223: Many Questions for Many People with Many Microphones (Live from the 2024 Santa Fe College Teaching Zoo Field Trip to NEI)
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Earlier this month, NEI had the priviledge of hosting the students and staff of Santa Fe College's Zoo Technology Program for an all-day field trip to our home base facility (aka "The Ranch) in Winter Haven, FL, and leave it to us to find a way to turn it into a podcast. This week's episode is the Q&A panel that Chris hosted, featuring Steve Martin…
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Episode 222: What's the Definition of a "Modern Zookeeper"? (with Shane Gorbett)
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With Ari away at the IAATE Midyear Meeting, Chris is joined by fellow ABMA Board Member and animal behavior podcaster, Shane Gorbett, to attempt to answer this question: how do we define a "modern zookeeper"? If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on…
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Episode 221: A Journalist's Guide to Training the Human Animal (with Amy Sutherland)
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Well, this one is certainly a blast from the past! On this episode, we are extremely excited to welcome journalist and author, Amy Sutherland! Chris first met Amy 21 years ago (!) when she came to spend time with him and his classmates at Moorpark College's (then-named) Exotic Animal Training and Management Program (aka "EATM") to do research for w…
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You know what they say: you send Chris and Ari an email, you end up on the podcast. We're super happy to welcome Jeremiah Shon from John Ball Zoo to the show! Jeremiah is a recent NEI workshop attendee who reached out to share some cool training stuff that he and his team have been doing with their birds recently, so we brought him on the show to t…
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Our hosts dig into all forms of media - print, social, and electronic - to discuss the challenge of "cultures of silence" in the zoo field (which, we beg your pardon, involves us repeating a little salty language), and chat about some good advice about how positivity and leadership behaviors can help, courtesy of great recent articles in IAATE's pu…
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With Chris stuck in traffic between work locations, Ari is joined by NEI's own Brittni Rice on the eve of her first anniversary with the company! Brittni shares her history in the field, the differences between working as a show trainer and a zoo keeper, the experience of being both a learner and a teacher, why she doesn't want to go back to marine…
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Episode 217: Can We Talk About This "Charismatic Megafauna" Thing? (with Jessi Krebs and Greg Lepera)
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Ari and Chris are back in the office together and are joined (with the recording gods on our side this time) by Jessi Krebs and Grep Lepera! Jessi and Greg share their paths in the zoo field (we're talking 95 combined years of reptile awesomeness, ya'll), their history with the Crocodilian Biology and Management Course at St. Augustine Alligator Fa…
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It's the return of the two-host podcast! Ari takes some time from her vacation to sit down with Chris to talk about the effects of compliments, recognition, paying attention, and the joy that comes from kindness. Awww! Get in here, everyone - group hug! If you have a suggestion for a question, topic, or guest you'd like to hear on a future episode …
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Episode 215: Dispatches from the NEI Expanded Universe (with the Roger Williams Park Zoo Bird Show Crew)
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We had so much virtual fun with one out-of-state NEI bird show last week that we decided to send Chris out to visit the other one in person! We are so happy to welcome Morgan Lopes, Josh Sanko, Hunter Peck, and Anthony Rossi to the podcast to talk about the ins and outs of our bird show at Roger Williams Park Zoo in Rhode Island, Flights of Fantasy…
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After an intro in which Chris demonstrates the evils of AI to an unsuspecting and horrified Ari, we're celebrating "Opening Weekend Eve" with Katelyn, Lucy, Meg, Laurel, Emily, Skyler, Emma, Ian, and Dan from the Minnesota Zoo Bird Show Crew! In this guest-packed episode we discuss the final prep going into the training of the birds, the joy of "pl…
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And lo, the Internet Gods and Goddesses decreed "we shall ruin your recording, thereby preventing this week's uploading of training and behavior content!" But nay, your hosts shall not abide! While Chris and Ari scurry behind the scenes to figure out what the heck went wrong with this week's recording and do their best to fix and rebuild it, we bri…
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Episode 212: Big Fun at Little Rock (with Hannah Baker, Sydney Byrd, LeeAnn Goette, and Kate Neal)
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The state motto of Arkansas is "Regnat populus" - Latin for "the people rule" - and you know what? The people here DO rule! Chris sits down with Hannah Baker, Sydney Byrd, LeeAnn Goette, and Kate Neal from Little Rock Zoo to talk about all the fun training going on during Chris' 10-day consulting stint, the ways we've all learned to help build (and…
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Episode 211: "Do Science Better": Leadership Growth Through the Lens of Accessibility (with Jennie Janssen)
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Ari and Chris welcome Jennie Janssen (National Aquarium, MIASZ) back to the show to share her take - and a great new initiative from MIAZS (Minorities in Aquarium and Zoos Sciences) - relating to the challenge our field is facing of creating the leaders of tomorrow. References from the episode: MIAZS - Minorities in Aquarium and Zoo Sciences AMLAZ …
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Ari has The Ick, so Chris is joined by NEI Supervisor Scott Trauger to share our notes - figuratively and literally - from the 2024 ABMA Annual Conference in Nashville, TN! If you have a suggestion for a question, topic, or guest you'd like to hear on a future episode of the show, let us know at podcast@naturalencounters.com! ----------------------…
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Episode 209: She Wanted a Sticker, She Got on a Podcast (with Lauren Vieira)
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With Chris in Nashville to listen to other people talk into a microphone at the Animal Behavior Management Alliance (ABMA) Annual Conference, Ari keeps the show going with the help of future animal care professional Lauren Vieira! Lauren emailed us to say that she was a listener who would love a sticker from the podcast if we ever made one - we did…
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Episode 208: Chopping Floors and Sweeping Fish (with Marty MacPhee)
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Well, it took us over 200 episodes to get our act together and make it happen, but it was worth the wait because we're finally joined by our favorite "Queen of Team," Marty MacPhee! Marty shares her background as a member of the "NEI Extended Universe," her training and behavior background at Brookfield Zoo and Disney's Animal Kingdom, and many of …
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Ari and Chris welcome back NEI President and CEO, Steve Martin, back to the show to talk about his recently published journal aritcle, "A Reexamination of the Relationship between Training Practices and Welfare in the Management of Ambassador Animals"! Steve talks about how the article came about, the steep learning curve involved in the ins and ou…
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Courtesy of the fine folks at the HBR on Leadership Podcast from Harvard Business Review, Chris brings a challenge for discussion to the table: what do you do when a top performer on your team that is up for promotion is also known for treating their collegues badly? We share the ins of outs of the case study "Rob Parson at Morgan Stanley" to refle…
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Episode 205: Magical Moments Over Breadsticks (2024 Podcast Summit with Jon Rossi and Elizabeth Johnson)
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Zoo podcasters of the world, unite again! Join Chris on his "exciting first date" with Jon Rossi of the Rossifari Podcast and Elizabeth Johnson of the Mothering Wildlife Podcast to discuss the ins and outs of our shows! With Jon as host and ringleader, we talk about why our shows got started, how they've evolved over time, what we've learned about …
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Ari has feedback on the brain - shout out to The Sea Stories Podcast (Apple Podcasts | Spotify) - so she sits down with Chris to talk about the ins of and out of how it applies to coaching people on how to coach others. We discuss the difference between coaching coaches you work with versus coaching coaches you've just met, when and how to offer fe…
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Episode 203: We 'People' All Day Long (with Kaitlyn Bohnet and BJ Rice from North Sky Raptor Sanctuary)
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The TEC Talk Podcast is proud to welcome Kaitlyn Bohnet and BJ Rice from North Sky Raptor Sanctuary to the show! We chat with Kaitlyn and BJ about how they got involved with their current roles, their team's epic track suits that stole the show at the IAATE Icebreaker, why it's a strength to come to the animal field later in life with different ski…
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Chris sits still while Ari flies down the road in order to talk about a wild week at That Theme Park show that started with an epic flyoff and rolled right into a new show experience AND a new staff evaluation process - just a Totally Normal Week Where Nothing Remarkable Happened. :-) If you have a suggestion for a question, topic, or guest you'd l…
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Ari is back in Florida to regale Chris with tales from the 2024 IAATE Annual Conference in Eugene, Oregon! If you have a suggestion for a question, topic, or guest you'd like to hear on a future episode of the show, let us know at podcast@naturalencounters.com! --------------------------------- The TEC Talk Podcast is proud to be sponsored by Audib…
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200 episodes, how is that possible! Ari and Chris are joined by land and by sea by Steve Martin, Amy Fennell, Scott Trauger, Cori Dawson, Brad Moore, Michael Van Horne, Adam Geltz, Shayna Gruman, Natalie Sunray, Hunter Peck, and Kevin O'Brien to celebrate a very special podcast-iversary! We share some of out favorite episodes, memorable moments, an…
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For our final show before we pass the 200 episode mark (wow!), Ari and Chris are joined by Margaret Rousser, former Conservation Manager at Oakland Zoo (and all-the-time awesome advocate for animals), to talk about the legacy of her groundbreaking talk, "Making Time for Psychological Wellbeing"! Margaret talks about her path through the animal care…
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Chris is at the Ranch for our Professional Contemporary Animal Training and Management Workshop, so Ari is hosting alongside a very special returning guest, NEI's own Aaron Rose! Aaron and Ari talk about how to navigate the animal care field when you are neurodivergent. Aaron shares his personal expereince with ADHD, along with his tools and tips f…
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Chris and Ari discuss their day with the visiting students of Drake University's Animal Behavior Program and Sante Fe Community College's Zoo Technology Program before answering some questions from r/Zookeeping, the subreddit dedicated to folks interested in the professional animal care field! If you have a suggestion for a question, topic, or gues…
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Chris gives Ari some "daywork" by challenging her to follow the format of the "3-2-1 Thursday" weekly newsletter from James Clear, author of Atomic Habits (a great book that Chris reviewed in Episode 177) and come up with the following to share with our listeners: three short ideas, two quotes from other people, and one question for ponder for the …
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Episode 195: Surprise Pocket Walnuts, and Other Ways to Connect (TEC Talk Takeover with Lucy Rutt and Adam Geltz)
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For this week's episode of the show, forget about Chris and Ari: tune in for the Adam and Lucy Takeover! Our special guest hosts discuss what makes a good mentor, admirable leadership qualities, how to get into leadership, and the importance of enjoying what we do! Whether you have the title of "leader" or not, they touch on how everyone can have a…
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Hello, 2024! You are 4 days old and full of hope, and will be using you as an opportunity to make New Year's Resolutions. If you find yourself in this boat, Ari shares a few ideas in this episode to help you on a path to succeed at whatever goal you set for yourself through the use of positive reinforcement. And hey, Chris jumps in with some though…
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Ari and Chris wrap up the year by sharing how our holidays have gone so far and looking back at how we ended the first year of our show: 2020 (aka "The Year That Nothing Big or Interesting or Weird or Devastating Happened). We hope everyone had a good 2023 and we look forward to being back for more fun in 2024! If you have a suggestion for a questi…
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Ari and Chris are back in the office to discuss the following question that Chris posed on the ABMA Community online forum: does more control in an animal's life equal objectively better welfare?Joins us as we explore what one might generously call a dichotomous key (does it count if each question only has one answer?) to dive into the relationship…
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Ari is in Florida and Chris is in Austria, but through the magic of editing they chat "together but apart" about the NEI holiday party and some challenges we're having with our pets before tackling a few questions Ari pulled off the Facebook ZooKreepers group. Thanks for listening, join us again next week when we're both on the same continent! If y…
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On this episode, Ari chats with Tim Sullivan (Director of Behavioral Husbandry at Chicago Zoological Society's Brookfield Zoo) about how to grow great keepers and animal care staff into great leaders. They discuss "that sticky spot" when your peers become your direct reports, how to manage expectations by doing some introspection, and examining wha…
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