How to Build the Next-Gen Dealership BDC | Tina Tasche

Car Dealership Guy Podcast

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Tina Tasche, Head of Innovation & Tech at Van Horn Automotive Group. We dive into how to build the next-generation dealership BDC, Her AI features wishlist for the call center of the future, and why the traditional lead form is dead.

This episode of the Car Dealership Guy Podcast is brought to you by:

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Topics:

00:00 Intro

00:16 How did Tina begin her journey in the car business?

03:34 What diverse roles has Tina held in the automotive industry?

05:01 What are Tina's current responsibilities as Head of Innovation and Technology?

06:28 What is Van Horn Automotive Group’s tech stack, and who are their key partners?

15:39 How is AI being implemented in dealership operations?

20:58 How has AI improved training and efficiency?

22:08 What opportunities does AI integration create for the future?

25:36 What strategies are used to generate and convert leads?

38:23 What is Tina’s vision for the future of dealership operations?

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#automotive #technology #innovation #carsales