Ep 42 - 3 Crucial Steps For Effective Communication in Challenging Conversations
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Welcome back, CEOs. In this episode, we're going to explore the art of delivering difficult messages effectively as a small business owner. I'll be sharing 3 crucial steps to mastering communication in sensitive or challenging situations. We'll learn how to make feedback receivable, actionable, and balanced, which can transform our team's development and foster a culture of continuous improvement. Learn how to navigate the amygdala hijack, eliminate blurry language, and create impactful feedback that leads to positive outcomes. As leaders, it's essential to understand the impact of effective communication in delivering constructive feedback, as it can drive the outcomes we desire and set a positive example to our team.
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