How to improve employee engagement - Beverly Hathorn
Manage episode 388218866 series 3511295
Mike Handa sits down with Beverly Hathorn, an expert from Strategic HR Consultants. The conversation delves deep into the complexities of hiring, finding the right talent, and nurturing a positive company culture for optimal employee engagement.
At the outset, Mike and Beverly discuss the challenges faced by employers in finding the perfect match for their teams. Beverly shares her expertise in hiring strategies, emphasizing the importance of going beyond traditional methods and exploring unconventional avenues to discover exceptional talent.
The conversation unfolds to reveal the valuable insights Beverly offers on the various tools, testing, and techniques used by Strategic HR Consultants to ensure employers find the ideal candidates. Beverly outlines the significance of job benchmarking and the rigorous search methods employed to unearth the best talent.
The discussion doesn't stop at hiring. Beverly sheds light on the criticality of company culture in shaping employee engagement and performance. She elaborates on how her consultancy utilizes various assessments and personality tests to align candidates with company cultures.
Throughout the interview, Beverly stresses the significance of empowering employees, fostering psychological safety, and steering clear of micromanagement to ensure an environment conducive to employee growth and productivity.
This conversation is a goldmine for business owners, HR professionals, and anyone keen on enhancing their hiring process and fostering a positive work environment. Join Mike Handa and Beverly Hathorn as they unravel the secrets to finding the right talent and nurturing a thriving company culture that drives success.
They unpack key insights into the far-reaching impacts of employee turnover, the significance of retaining a loyal customer base, and the investment in an engaged workforce. Beverly, drawing from her extensive background in customer service, project management, and HR consulting, shares invaluable advice on addressing challenges faced by various companies, from startups to established entities. She sheds light on the need for transparent communication between employees and leadership, emphasizing the importance of establishing opportunities for growth and development within an organization. Beverly's wisdom extends to tackling the delicate balance between employee aspirations and organizational expectations, highlighting the significance of documenting achievements and crafting persuasive cases for promotions.
Moreover, the interview explores the enhancement of productivity through revamping systems, ensuring up-to-date training, and nurturing a collaborative environment that encourages sharing knowledge within teams. Beverly's suggestions for companies to periodically review and update their systems and processes to adapt to changing dynamics reflect her emphasis on the continuous evolution and improvement necessary for sustainable productivity.
This dialogue stands as a trove of knowledge for employers and employees alike, providing actionable strategies and insightful perspectives to drive success, cultivate engagement, and foster a thriving work environment. Beverly Hathorn's depth of experience and pragmatic advice make this interview a must-watch for businesses seeking to optimize their workforce and maximize productivity.
+++ Beverly Hathorn contact info+++
Official website: https://customermeasures.com/
Youtube: https://www.youtube.com/channel/UC8isqH8vQc7luaa428whIHg
Linkedin: https://www.linkedin.com/in/beverlyhathorn/
X: https://twitter.com/strategiccare1
Email: beverly@customermeasures.com
+++ Coach Professionally contact info+++
Official website: https://coachprofessionally.com/
Linkedin: https://linkedin.com/groups/14286297/
Facebook: https://www.facebook.com/coachprofessionally
X: https://twitter.com/CoachProMag
43 episodi