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Overcoming the Failures of Others: Protecting Your Reputation and Your Clients | S5E10
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Sometimes you walk into a professional relationship with someone and they already have some pretty strong prejudices in place about what to expect. Maybe they learned it from TV. Maybe they were burned by a previous designer or contractor. Whatever the case, you know that you’ll have to go above and beyond to make sure that you really wow them.
On this week’s Coast to Coast, Lisa and Garrison talk all about the times they’ve had to pick up the pieces from somebody else’s mess. It can be frustrating when it happens, sure, but appropriate damage control can win a good relationship for life.
Points of interest include: inheriting a bad situation, how to handle somebody taking credit for your work, raising the bar for yourself and those around you – and much more.
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