Design And Architecture podcast

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Design and Architecture

Host Frances Anderton looks at design and architecture from a Los Angeles perspective.

514 episodi

#KCRW #Architecture #Society #Arts

Design and Architecture

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updated 4 anni fa

Pagina principale della serie•Feed

Host Frances Anderton looks at design and architecture from a Los Angeles perspective.

514 episodi

#KCRW #Architecture #Society #Arts

Tutti gli episodi

Design and Architecture

1
LA architect rebuilds after Woolsey Fire and reflects on living in the wildland-urban interface 24:56

4 years fa24:56

24:56

Geoffrey von Oeyen completed a dream house for his brother, only to see it destroyed by the Woolsey Fire two years ago. As he nears completion on the rebuild, he reflects on living in the wildland-urban interface. Also, Janna Ireland is on a mission to tell stories about Black people and their creativity. She talks about her new photo book of buildings by the architect Paul Revere Williams.…

Design and Architecture

1
Roman Mars turns ‘99% Invisible’ city into a 100% visible book 25:05

5 years fa25:05

25:05

Roman Mars has spent 10 years using his radio show “ 99% Invisible ” to reveal the everyday quirks and delights of cities. Now he’s co-written a book called “ The 99% Invisible City: A Field Guide to the Hidden World of Everyday Design .” Mars talks with DnA about tales from LA, writing for print v. radio, and whether he secretly yearns to be a designer.…

Design and Architecture

1
In an age of loneliness, Treehouse offers community that’s carefully curated and designed 31:57

5 years fa31:57

31:57

Americans are experiencing an epidemic of loneliness . A coliving project in Hollywood was designed to remedy it. Then came a pandemic. Ten months after its opening, DnA explores the design of Treehouse with creative director Sean Knibb, architect Jeff Soler, and reporter Adriana Cargill. Some residents also share how the project just might be what the doctor ordered at a time of extreme isolation.…

Design and Architecture

1
Air conditioning becomes a weapon against infection, D.J. Waldie finds the soul in Los Angeles 29:02

5 years fa29:02

29:02

Ventilation has become a life or death issue as as experts find that COVID-19 infections increase in poorly ventilated interiors. DnA looks into the extreme measures being taken to improve air conditioning and asks whether outside air is cheaper and healthier. D.J. Waldie has a writerly gift for divining the “sacred ordinariness” in the fabric of Los Angeles. In his new book “Becoming Los Angeles: Myth, Memory, and a Sense of Place,” Waldie reckons with himself and the region in a post-George Floyd world, while illuminating details of LA life, from telecopters to the tiles at Union Station.…

Design and Architecture

1
How Bill English helped create the computer mouse, and the effort to change the face of architecture 29:40

5 years fa29:40

29:40

California has around 21,000 licensed architects, and 300 of them are Black. SoCalNOMA ( National Organization of Minority Architects ) hopes to change that through its Diversity, Equity, and Inclusion Challenge . SoCalNOMA President Lance Collins also talks about decolonizing architecture education and finding an African American architectural language. Computer engineer William English made the mouse a reality. His son John reflects on his father’s work, how William English felt about Apple’s version of the mouse, and how the mouse got its name.…

Design and Architecture

1
City of Santa Monica lets restaurants serve in parking lanes, taking on the primacy of the automobile 19:14

5 years fa19:14

19:14

The restaurants on Santa Monica’s Main Street took a huge hit from the COVID-19 shutdown. So the city government, restaurant owners and nearby residents hatched a plan: get rid of parking and give over the space to diners. In doing so, they created European-style al fresco dining, and took on the primacy of the automobile in Los Angeles. They also presented restaurants with a design challenge: how do you make a patch of asphalt with heavy concrete barriers into an attractive destination?…

Design and Architecture

1
XPRIZE’s $1 million face mask contest, and the link between urban design and immunity 32:01

5 years fa32:01

32:01

XPRIZE is offering $1 million to designers of a protective face mask that people will actually want to wear. Also, many buildings and neighborhoods are designed in a way that help cause chronic health conditions like type 2 diabetes and heart disease. Dr. Richard Jackson, pediatrician and city design consultant, talks about why well-lit staircases, green roofs, bike lanes, and pleasant sidewalks matter, especially in the time of coronavirus.…

Design and Architecture

1
For an art conservator, it's hard to say goodbye to Confederate statues 19:08

5 years fa19:08

19:08

Statues of slave traders and Confederate leaders are being toppled or defaced during protests following the killing of George Floyd. How does that feel to a conservator who has worked on some of them? Andrew Baxter installs and restores sculptures and monuments, including the statue of Robert E. Lee in Richmond, Virginia. He talks about his craft, the criticism he has received, and his growing “awakening” about whether symbols of racism should go.…

Design and Architecture

1
How structural racism shaped LA, and what developers can do about it 17:27

5 years fa17:27

17:27

Redlining, restrictive covenants, urban renewal, and building freeways through communities of color are all ways Los Angeles was shaped by structural racism. Now gentrification is a challenge. Real estate development consultant Judith Taylor explains how race has shaped place, and the work she is doing to bring equity and local investment into new development in South LA.…

Design and Architecture

1
Google and Twitter tell staff to keep working from home. What will happen to creative offices? 17:16

5 years fa17:16

17:16

Big tech companies have remade the workplace in recent years with creative offices designed to stimulate disruption. Now Google and Twitter are telling employees they can keep on working at home — indefinitely. What does that mean for the workplace as a hub of ideas and socializing?

Design and Architecture

1
Can LA be greener, cleaner, slower following COVID-19? 22:50

5 years fa22:50

22:50

LA City Councilman Mitch O’Farrell talks about his plan to incentivize telecommuting after stay-at-home orders are lifted and other ideas for a greener, cleaner LA. Also, futurist Liam Young says there’s a path toward a slower pace and deeper humanity.

Design and Architecture

1
Coronavirus tests the values of global cities like LA 18:46

5 years fa18:46

18:46

The pandemic has brought many people pain and anxiety. To Wouter Vanstiphout, a professor of “design as politics,” it has also brought clarity about the weaknesses in the “shiny global city” and its culture, economy and values. Vanstiphout asks if cities based on tourism, fossil fuels and hypercompetitiveness can survive the coronavirus.…

Design and Architecture

1
Based on past pandemics, coronavirus will bring changes to buildings and cities 18:28

5 years fa18:28

18:28

Pandemics can bring about innovation, especially in design and architecture. Sam Lubell talks to DnA about changes that may come to buildings and urban design in response to COVID-19.

Design and Architecture

1
Interior designer Kelly Wearstler can help make your home work for you 6:09

5 years fa6:09

6:09

You are working at home. But is your home working for you? Kelly Wearstler has some tips to improve your interior, at whatever scale.

Design and Architecture

1
Kelly Wearstler shares tips from her interior design MasterClass 19:29

5 years fa19:29