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Contenuto fornito da Casey Cavell. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Casey Cavell o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
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Creating a Better Customer Experience (Mike Nutter) - A Doubleheader Episode

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Manage episode 433117097 series 3468079
Contenuto fornito da Casey Cavell. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Casey Cavell o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Today, we are joined by Mike Nutter, President Fort Wayne TinCaps baseball team, 2022 minor league executive of the year that was named by Major league baseball, and a 32-year veteran of minor league baseball. We explore key principles that can transform your team into customer experience champions. We discussed the importance of attention to detail, problem-solving skills, and learning all aspects of the business. Join us on this exciting episode of the Dugout CEO!

TOPICS FROM THIS EPISODE:

  • Enhancing the fan experience and increasing attendance
  • Innovative strategies and initiatives implemented by Mike Nutter
  • Leveraging technology, community partnerships, and marketing campaigns
  • Building strong community connections
  • Achievements and milestones during Mike Nutter's tenure

Connect with Mike Nutter: https://www.linkedin.com/in/mike-nutter-84758814/

Mentioned on the episode: Email from a lady who bump a curb and popped a tire. Shout to Dave L, two young concession workers, and two more workers that selflessly helped her.

Join our Free Newsletter:


www.CaseyCavell.com

Follow Casey on LinkedIn: https://www.linkedin.com/in/caseycavell/

  continue reading

61 episodi

Artwork
iconCondividi
 
Manage episode 433117097 series 3468079
Contenuto fornito da Casey Cavell. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Casey Cavell o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Today, we are joined by Mike Nutter, President Fort Wayne TinCaps baseball team, 2022 minor league executive of the year that was named by Major league baseball, and a 32-year veteran of minor league baseball. We explore key principles that can transform your team into customer experience champions. We discussed the importance of attention to detail, problem-solving skills, and learning all aspects of the business. Join us on this exciting episode of the Dugout CEO!

TOPICS FROM THIS EPISODE:

  • Enhancing the fan experience and increasing attendance
  • Innovative strategies and initiatives implemented by Mike Nutter
  • Leveraging technology, community partnerships, and marketing campaigns
  • Building strong community connections
  • Achievements and milestones during Mike Nutter's tenure

Connect with Mike Nutter: https://www.linkedin.com/in/mike-nutter-84758814/

Mentioned on the episode: Email from a lady who bump a curb and popped a tire. Shout to Dave L, two young concession workers, and two more workers that selflessly helped her.

Join our Free Newsletter:


www.CaseyCavell.com

Follow Casey on LinkedIn: https://www.linkedin.com/in/caseycavell/

  continue reading

61 episodi

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