The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
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Enterprising Insights, Episode 14: Leveraging Software to Balance Product Demand and CX
Manage episode 403649167 series 2427165
Contenuto fornito da The Futurum Group. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The Futurum Group o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
In this episode of Enterprising Insights, The Futurum Group’s Enterprise Applications Research Director, Keith Kirkpatrick, discusses how enterprise software can be leveraged to balance product demand against CX, using the current challenges in the airline space around carry-on baggage. He delves into the challenge of balancing a wide range of customer preferences and behaviors around a single product or service, and discusses how CX software and systems can be used to address these challenges while improving the CX for customers and maintaining revenue streams. He then closes the show with the “Rant or Rave” segment.
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Manage episode 403649167 series 2427165
Contenuto fornito da The Futurum Group. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The Futurum Group o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
In this episode of Enterprising Insights, The Futurum Group’s Enterprise Applications Research Director, Keith Kirkpatrick, discusses how enterprise software can be leveraged to balance product demand against CX, using the current challenges in the airline space around carry-on baggage. He delves into the challenge of balancing a wide range of customer preferences and behaviors around a single product or service, and discusses how CX software and systems can be used to address these challenges while improving the CX for customers and maintaining revenue streams. He then closes the show with the “Rant or Rave” segment.
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Simile a Futurum Tech Webcast
The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
Welcome to Catalyst, the Launch by NTT DATA Podcast. Catalyst is an ongoing discussion for digital leaders dissatisfied with the status quo and optimistic about what’s possible through smart technology and great people. In this studio we believe in shipping software over slideware, that fast will follow smooth, and aiming to create digital experiences that move millions is a worthy pursuit.
…
continue reading
A weekly podcast show about Indian startups, entrepreneurs, and more! Hosted by Neil Patel & Friends
…
continue reading
Hungry for Technology Talk? Get All You Can Eat at the Android Buffet
…
continue reading
Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of "climate tech" with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
…
continue reading
Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it. Hear what gets experts from companies like NASA, Shopify, and others excited to do their jobs every day and what they consider the keys to their success.
…
continue reading
Learn how people are using AI at work to collaborate, find focus, and get stuff done—not at some point in the future, but today. Hear founders, researchers, and engineers talk about the problems they’re solving with the help of new and emerging AI tools, and how AI can help you spend more time on the work that matters most.
…
continue reading
Tom Merritt, Sarah Lane and the team help you stay up to date with independent, authoritative and trustworthy tech news. Become a member at https://plus.acast.com/s/dtns. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
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