TriHealth’s COO, chief diversity officer on a mission of equity and inclusivity

Getting Health Care Right

There’s a connection between issues like race and ethnicity and how well chronic conditions are managed, according to Terri Hanlon-Bremer, COO of TriHealth, in this episode of the Getting Health Care Right podcast.

“When you look at typical chronic conditions such as diabetes, hypertension and COPD, where people of color are not having the same outcomes as Caucasian (patients), we can actually pinpoint where we have those variances in our own organization,” Hanlon-Bremer says. “What that allows us to do is work directly with that provider and team member so we can understand (whether) there is an education issue going on. Is there an access issue going on? Is there something else we need to adjust?”

Hanlon-Bremer talks candidly with Tashawna Otabil, chief diversity officer with TriHealth, about the hospital system’s goal of ensuring a sense of belonging among team members, patients and physicians. Their conversation is hosted by Jamie Smith, president and publisher of the Cincinnati Business Courier. Listen to hear about:

· How TriHealth works to do its part as a community leader in equity and inclusivity.

· Why health care organizations should be concerned about diversity, equity, inclusion and belonging.

· Recruitment for diverse candidates, especially among leadership roles.

· The intention behind TriHealth’s BOLD program and the success of its inaugural graduates.

· Ways TriHealth promotes healthier behaviors in the community, including partnering with Local 12 News and area churches to offer education and screenings.

· How TriHealth leaders are “checking their bias” to ask whether things should be done differently in their policies and procedures.
Learn more about diversity and inclusion at TriHealth.