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Brewing Up Customer Loyalty with Nick Newbill of 7 Brew Drive-thru Coffee
Manage episode 418810405 series 2930439
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Join Nick Newbill, Marketing Director of 7 Brew Coffee, as he shares his journey from shift lead to marketing leader. At 7 Brew Coffee, great guest experiences are as important as the perfect brew. He highlights the brand's core values: kindness, authenticity, and community engagement, which have built a loyal customer base.
Nick also discusses the company's ethos, innovative loyalty programs, and franchisee onboarding process.
Thanks, Nick!
Thanks, Nick!
Capitoli
1. Creating Five-Star Restaurant Guest Experiences (00:00:00)
2. Building Employee Authenticity and Customer Connection (00:06:14)
3. Celebrating Gratitude and Innovation in Business (00:15:41)
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