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What made the Post Office culture so bad for so long?
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The failure of the Horizon IT system and the subsequent litigation brought by the Post Office against sub-postmasters is one of the greatest corporate culture failures of all-time.
From a lack of governance, to poor leadership behaviour leading to bullying and harassment, it is a case study in how not to work.
In this episode of the Inside Out Culture podcast we take a look at the foundational culture failings of the post office and examine the biases shown by senior leaders.
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Join us as we reveal strategies to close the gap and craft a workplace where values are not just spoken, but lived and breathed, paving the way for a more authentic and engaging organisational culture.
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Capitoli
1. What made the Post Office culture so bad for so long? (00:00:00)
2. Examining UK Post Office Culture Issues (00:00:02)
3. Leadership, Bias, and Organizational Failure (00:07:59)
4. Creating a Psychological Safety Workplace (00:17:32)
5. Uncovering Truth in Post Office Culture (00:29:17)
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