Off Script: Imagining The Next Era Of Customer Service Intercom On Product: Building Software In An AI-first World podcast

Contenuto fornito da content@intercom.io. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da content@intercom.io o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Intercom on Product: Building Software in an AI-first World »
Off Script: Imagining the next era of customer service

4d ago 20:08

MP3•Pagina principale dell'episodio

Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI surpassing human expertise—this is just the beginning. The race to build and ship the future is on.

Watch this episode on YouTube: https://youtu.be/WIBibfv3SKk

Follow the people:

https://www.linkedin.com/in/eoghanmccabe/

https://x.com/eoghan

Follow Intercom:

Twitter: https://x.com/intercom

LinkedIn: https://www.linkedin.com/company/intercom/

Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. www.inter.com/productpodcast

www.intercom.com

#customerservice #Customersupport #aiinsights

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

35 episodi

#User Experience #Software Development #Business #Intercom #Product Design #Software #johnc1@indigo.ie #Tech #RD In #Productivity #SaaS