S30 Ep2: Steve Satterwhite - Learning to Build a Tech-Savy but Emotionally Intelligent Team

ISF Podcast

In today’s episode, Steve speaks with Steve Satterwhite, the founder and CEO of Entelligence, and author of "Above the Line: How the Golden Rule Rules the Bottom Line." He shares some simple but fresh ideas about how to find the right person for the right role, how to overcome the skills shortage, and why putting people first is the key to successful cybersecurity.

Key Takeaways:

1. Successful companies can upskill employees in technology, using positive experiences and promising opportunities.
2. Satterwhite reflects on fatherhood, emphasizing the importance of helping children discover their purpose and identity.
3. Satterwhite believes that the organisation’s role is to provide tools and systems for team members to thrive, while also acknowledging the reality of short-term employment.
4. Open-minded technology leaders who integrate technical skills with emotional intelligence thrive.

Tune in to hear more about:

1. Attracting and retaining talent in the cybersecurity industry (2:40)
2. Cybersecurity talent shortage and skills gap in enterprises (10:00)
3. Finding and upskilling cybersecurity professionals for new technologies (16:44)
4. Prioritising people in business to boost revenue and profits (21:58)
5. Prioritising emotional intelligence in technology leadership (27:06)

Standout Quotes:

1. “I believe that that culture attracts the kind of folks that are ambitious, that are hungry to learn, that are eager to move up in whatever way that they define moving up in their lives. And I think it's our job, really, as leaders, and especially here in our organisation. It’s to create that environment so that people can thrive.” - Steve Satterwhite
2. “Here’s a stupid analogy, but I like to use it because it's how I think about the business. It's really just to simplify it. Let's say that you're a new airline, or you have a new airline route that you want to go from Houston to Paris, and you're short of pilots to fly the big Dreamliner or the big Airbus from here to there. It's a different operation. So what we do is we go look for people that have been flying 737s most of their career. They're deeply passionate about flying, and they're really good at it, and all we need to do is just kind of upskill them in a short period of time just to fly a different airplane. It's still piloting, it’s still flying. That's what we do. So if you think about just the evolution of technology and the things that we're doing, all we're doing, constantly, at Entelligence is just upskilling people in the shortest possible time.” - Steve Satterwhite

Mentioned in this episode:

• ISF Analyst Insight Podcast

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