We're trying something different this week: a full post-show breakdown of every episode in the latest season of Black Mirror! Ari Romero is joined by Tudum's Black Mirror expert, Keisha Hatchett, to give you all the nuance, the insider commentary, and the details you might have missed in this incredible new season. Plus commentary from creator & showrunner Charlie Brooker! SPOILER ALERT: We're talking about the new season in detail and revealing key plot points. If you haven't watched yet, and you don't want to know what happens, turn back now! You can watch all seven seasons of Black Mirror now in your personalized virtual theater . Follow Netflix Podcasts and read more about Black Mirror on Tudum.com .…
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Minisode #74: Testing, Learning, Improving: The Iterative Approach
Manage episode 468400131 series 2971020
Contenuto fornito da PMI - Process Management International. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da PMI - Process Management International o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast.
In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams?
Listen to the full episode here: https://pmi.co.uk/knowledge-hub/customer-centric-leadership-insights-from-charity-to-commerce/
More from PMI:
117 episodi
CondividiManage episode 468400131 series 2971020
Contenuto fornito da PMI - Process Management International. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da PMI - Process Management International o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast.
In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams?
Listen to the full episode here: https://pmi.co.uk/knowledge-hub/customer-centric-leadership-insights-from-charity-to-commerce/
More from PMI:
117 episodi
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Leading for Business Excellence
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, PMI's Susannah Clarke, Kate Smith and Rich Seddon explore the risks of digital transformation without a clear purpose. Are businesses falling into the trap of letting technology drive the process, rather than the other way around? And how can organisations ensure digitisation truly adds value? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/maximising-inputs-fuelling-growth-balancing-value/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Is your transformation strategy energising your people, or exhausting them? Transformation expert and BQF Non-Executive Director Laila Iftikhar-Ali shares practical insights for leaders looking to drive meaningful change without leaving their teams behind. Drawing on years of cross-sector experience, Laila explores how to build psychological safety, unlock individual motivation, and create the conditions where change sticks long after the spotlight moves on. She shares real-world examples of identifying internal influencers, navigating change fatigue, and leveraging technology whilst prioritising human intelligence. Whether you're balancing the pressures of daily delivery with the need for innovation, or integrating tech without losing touch, you’ll want to hear this. Listen now to discover how purpose, empowerment, and culture are the real drivers of transformation success. More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Helen Mahy, Chair of the NextEnergy Solar Fund and Non-Executive Director at SSE plc and Gowling WLG, shares why modern boards must go beyond the boardroom. How do great leaders balance strategic oversight with on-the-ground understanding? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/what-makes-an-effective-non-executive-director-steering-ftse-companies/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jamie Bowen, Head of ESG and Improvement at Chevron Group, shares insights into overcoming challenges when scaling business improvement across a growing organisation. How do you sustain Continuous Improvement and share knowledge as your company evolves? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/integrating-esg-and-business-improvement/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jason Hill, Chairman and Chief Engineer at Hill Helicopters, discusses the critical role of leadership in driving innovation and business growth. What does it take to keep your team on track while scaling your business? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-how-did-hill-helicopters-revolutionise-the-aviation-industry/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, and PMI’s Susannah Clarke as they discuss the benefits of gamification. How can you bring your improvement initiatives to life in a way that engages and excites your team? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/driving-sustainable-improvement-in-a-global-organisation/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. Join Jamie Bowen, Head of ESG and Improvement at Chevron Group and PMI’s Susannah Clarke as they discuss the importance of empowering others to make decisions and take ownership. What steps can you take today to foster a culture of growth where your team feels confident in making decisions? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/integrating-esg-and-business-improvement/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Emma Howard Boyd CBE, speaks with PMI’s Susannah Clarke about the impact of gender diversity on organisational performance. How does gender diversity enhance decision-making and innovation within your organisation? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-leading-for-the-future-with-emma-howard-boyd-cbe/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/customer-centric-leadership-insights-from-charity-to-commerce/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this thought-provoking minisode, PMI’s Susannah Clarke and Karen Leftley discuss a crucial yet often overlooked element of professional growth: the power of a strong, supportive network. How are you investing in your network today? Listen to the full episode here: https://pmi.co.uk/knowledge-hub/set-the-direction-and-do-brilliant-things-with-karen-leftley-bqf-president/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join PMI’s Susannah Clarke in conversation with Ali Bolton about how apprenticeships have evolved beyond traditional school-leaver programmes to support professionals at all stages of their careers. Ali shares insights on securing organisational buy-in, maximising apprenticeship funding, and how improvement apprenticeships empower individuals to drive meaningful change in their roles. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-a-leadership-journey-fuelled-by-curiosity/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, as she shares why diversity is a key strength in her global teams. Laura discusses the value of in-country leads, the power of human connections, and how fostering an inclusive and engaging team culture leads to stronger relationships and better business outcomes. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/driving-sustainable-improvement-in-a-global-organisation/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join PMI’s Susannah Clarke in the studio with Jamie Bowen, the visionary Head of ESG and Improvement at Chevron Group, as he challenges the conventional view of ESG practices as mere compliance and data reporting, advocating for its potential to create business value. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/integrating-esg-and-business-improvement/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Are you truly leading your teams or just keeping things moving? Rethink how you lead, improve, and align your teams for success with our latest episode of Leading for Business Excellence. Ron Darnell, Senior Quality Manager at Siemens Energy Wind Power, invites us into his leadership journey, sharing the highs and the missteps that have shaped his approach to Operational Excellence. With a wealth of stories from his military background and years in the wind energy sector, Ron reveals the lessons learned from building a culture of improvement, tackling hidden factories, and leading change. These are insightful lessons from a seasoned leader, so listen now and start transforming your leadership impact today. More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This minisode features Steve Vaid as he reflects on his journey of leading a cultural transformation from the charity sector to financial services. Discover how a relentless focus on the customer, from Net Promoter Scores to vulnerability analysis, not only lifted scores and retention rates but also built a team ready to thrive through crises, from a Royal Commission inquiry to Covid-19. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/customer-centric-leadership-insights-from-charity-to-commerce/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This episode features Paul Hayward from CooperVision as he shares how listening and engaging with team members at all levels has fostered a culture of curiosity to drive meaningful process improvement across his organisation. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/continuous-improvement-culture-an-award-winning-journey/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit our interview with Tom Greenwood, Group CEO at Helios Towers, as he discusses how the company is driving local community impact through education, digital inclusion, and initiatives to promote female representation in engineering. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-unlocking-the-secrets-of-business-excellence-with-tom-greenwood-group-ceo-at-helios-towers/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit an early interview with David Callaghan, former Senior Vice President of Oracle EMEA and President of the British Quality Foundation until 2019. David shares how businesses can use their unique skills to make a lasting impact in their local communities, from mentoring in schools to helping the elderly embrace technology. What could your company do to support its local community? Listen to the full conversation here: https://pmi.co.uk/knowledge-hub/leading-for-business-excellence-podcast-episode-3-harnessing-people-and-process-excellence-as-a-leader-with-david-callaghan/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, Group Excellence Director at BQF award winning Smiths Group PLC shares why effective change management and stakeholder engagement are key to driving sustained improvements. He highlights how leadership, alongside Lean Six Sigma methodologies, empowers teams to make lasting impact and ensures that process improvements are embedded into daily business practices. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-the-leadership-blueprint-for-a-continuous-improvement-culture/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
To celebrate 40 years of PMI transforming goals into results, this episode of Leading for Business Excellence focuses on the key challenges our leadership team see: maximising inputs, fuelling growth and balancing value. Host Susannah Clarke is joined by Rich Seddon, Kate Smith, and Rebecca Seddon to have a frank and open discussion about the challenges organisations face, how they can redefine their path, learn, build, and achieve their full potential. More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares how balancing structure with flexibility can make your processes more inclusive, and more effective. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/understanding-variation-in-our-people-not-just-our-processes/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, Group Excellence Director at BQF award winning Smiths Group PLC shares how fostering a safe, inclusive environment is essential to driving quality and empowering teams to embrace Continuous Improvement as an energising and impactful way of working. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-the-leadership-blueprint-for-a-continuous-improvement-culture/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Paul Hayward from CooperVision shares insights on workplace challenges and how a hands-on Lean training program empowered leaders to guide their teams in quality-driven, data-informed decision-making, creating a more efficient and engaged work environment. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/continuous-improvement-culture-an-award-winning-journey/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, BQF President Karen Leftley shares her observations on how organisations are navigating the journey to quality excellence. She explains why there’s no one-size-fits-all approach and underscores the power of embracing each organisation’s unique path to success. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/set-the-direction-and-do-brilliant-things-with-karen-leftley-bqf-president/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explores the evolving role of quality professionals from reactive quality management to proactive enablement. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/end-to-end-quality-as-a-competitive-advantage-with-vince-desmond-ceo-of-the-chartered-quality-institute/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Our guest Paul Hayward at CooperVision, joined us shortly after having led his team to success at the BQF UK Excellence Awards, where they took home the prestigious Excellence in Continuous Improvement Culture award. Join us as he shares details of their three-year journey, emphasising the importance of team engagement, employee empowerment, and management support Listen to the full episode here: https://pmi.co.uk/knowledge-hub/continuous-improvement-culture-an-award-winning-journey/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda discusses how combining Lean Six Sigma and Agile methodologies with automation and AI is transforming project management, delivering cutting edge improvements at a remarkable speed. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-for-business-excellence-podcast-episode-6-the-power-of-a-learning-culture-with-linda-linteau/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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Leading for Business Excellence
1 What Makes an Effective Non-Executive Director Steering FTSE Companies: An Interview with Helen Mahy CBE 43:53
Balancing support with effective challenge; creating an inclusive environment where all board members feel seen; enabling the diversity of the thinking the business needs to lead with agility. Which would you prioritise as a Non-Executive Director (NED)? Join us for an enlightening conversation with Helen Mahy CBE, Chair of the NextEnergy Solar Fund and Non-Executive Director at SSE plc and Gowling WLG. Helen shares her candid perspective on what it takes to succeed in the ever-evolving boardroom, highlighting the adaptive qualities that effective leaders must possess. She discusses the power of diversity, the dynamic relationship between boards and executive teams, and the growing emphasis on sustainability and safety—essential elements in today’s fast-paced business environment. Drawing on her extensive experience, Helen also offers insights into board recruitment, revealing what it takes to find leaders who excel in navigating complex challenges with intellectual, emotional, and cultural intelligence. Whether you're aiming for a non-executive role or seeking to enhance your leadership skills, this episode is full of practical advice and strategies that will equip you to lead with agility and impact. More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares a personal challenge from her journey with dyslexia and dyspraxia. Her story underscores the vital role leaders play in fostering awareness, understanding, and providing accommodations that empower individuals with these conditions to thrive both personally and professionally. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/understanding-variation-in-our-people-not-just-our-processes/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive community and the power of a clear purpose in mobilizing volunteers, drawing parallels to commercial sectors in the process. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/end-to-end-quality-as-a-competitive-advantage-with-vince-desmond-ceo-of-the-chartered-quality-institute/ More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn…
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