Efficient Platform Dispute Management: From User Conflict to Litigation with Rich Lee

Marketplace Risk Platform Podcast

Marketplaces and digital platforms can be barraged with disputes - from peer-to-peer conflicts to claims against the company - despite strong defenses and processes. And, resolving these disputes is costly, time-consuming and incredibly distracting. That's why the need to efficiently and effectively handle disputes is important for platforms that want to focus on growth and success. In this episode, New Era ADR Founder & CEO Rich Lee will talk about the alternative to traditional arbitration, litigation and in-house dispute resolution. He'll detail just how and why platforms should go digital and move all disputes to a digital resolution solution.