Getting St*ff Done - Why Lean is Best

Marketplace Risk Platform Podcast

MP3•Pagina principale dell'episodio

26:46

For many travelers, Antarctica is a bucket-list destination, a once-in-a-lifetime opportunity to touch all seven continents. In 2023, a record-breaking 100,000 tourists made the trip. But the journey begs a fundamental question: What do we risk by traveling to a place that is supposed to be uninhabited by humans? And as the climate warms, should we really be going to Antarctica in the first place? SHOW NOTES: Kara Weller: The Impossible Dilemma of a Polar Guide Marilyn Raphael: A twenty-first century structural change in Antarctica’s sea ice system Karl Watson: First Time in Antarctica Jeb Brooks : 7 Days in Antarctica (Journey to the South Pole) Metallica - Freeze 'Em All: Live in Antarctica Learn about your ad choices: dovetail.prx.org/ad-choices…

circa un anno fa 27:36

All too often platforms focus on VC investment to drive hyper-growth, which usually leads to bloated organizations (and in recent times, layoffs). But what if platforms focused on running a lean organization, with more utility players who could function as 'jacks-and-jills-of-all-trades?' The result would create a solid foundation that enables growth, but also stability and flexibility. In this episode, Clutch VP of Marketplace Strategy Ryan Stevens talks about bootstrapping a company to growth, while achieving great metrics and a culture based on lean principles.

111 episodi

#Tech #Marketplace Risk

Getting St*ff Done - Why Lean is Best

Marketplace Risk Platform Podcast

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published circa un anno fa

MP3•Pagina principale dell'episodio

111 episodi

#Tech #Marketplace Risk

Tutti gli episodi

Marketplace Risk Platform Podcast

1
Bridging the Technical Knowledge Gap in the Field of Trust & Safety 22:51

36 weeks fa22:51

22:51

In the latest episode of the Platform Podcast, Alexios Mantzarlis, Director of the newly created Security, Trust and Safety Initiative at Cornell Tech (SETS) discusses his motivation for joining Cornell Tech to build a program that bridges the technical knowledge gap in the field of trust and safety. The initiative aims to reduce online harms through innovative clinics and to engage deeply with practitioners and decision-makers in digital safety. Alexios also shares his background in trust and safety, including his significant contributions at Google and his role in the International Fact-Checking Network. Don't miss this insightful conversation on the future of trust and safety in the digital age.…

Marketplace Risk Platform Podcast

1
AI-Driven Trust & Safety: How CX Leaders Navigate Risks and Enhance Customer Experience 35:07

37 weeks fa35:07

35:07

In this episode of the Platform Podcast, Cotera Founder Ibby Syed and Paige Zachs, Head of Operations and Customer at Coterie, explore the intersection of AI and customer experience (CX) in trust & safety. They discuss how CX leaders are leveraging AI-powered tools to enhance customer safety, manage brand risks, and streamline workflows - emphasizing the critical role of CX leaders acting as the "CEO of the customer." The discussion also covers potential pitfalls of mismanaged AI and the importance of robust processes and real-time analytics in safeguarding brand reputation. You'll get insights into the future of AI in CX and advice for leaders navigating this evolving landscape.…

Marketplace Risk Platform Podcast

1
Metrics to Mental Health: Tackling Trust & Safety's Challenges 28:43

38 weeks fa28:43

28:43

Measuring the impact of trust & safety initiatives is more and more crucial to securing funding and demonstrating value for them. But how do you go about that? And, what happens when you are unsuccessful? Often, it takes a toll on professionals' mental health, which is already adversely impacted by the day-to-day responsibilities that come with the territory. On this episode, trust & safety product guru Heather Grunkemeier joins to talk about her advice for developing metrics for trust & safety initiatives while looking out for your mental health.…

Marketplace Risk Platform Podcast

1
Navigating Law Enforcement Response and Engagement 31:10

39 weeks fa31:10

31:10

In this episode, we sit down with Kristin Kupiec, Associate Manager of Community Response at DoorDash, to explore the intricate dynamics between platforms and law enforcement. This conversation dives deep into the proactive and reactive measures platforms can take when interacting with law enforcement agencies. Kristin shares her extensive experience and offers practical advice on how can effectively manage these critical relationships.…

Marketplace Risk Platform Podcast

1
Trust & Safety's Evolution and Impact 27:31

45 weeks fa27:31

27:31

Once merely an afterthought, trust & safety has quickly evolved from a peripheral function to become one of the most critical and central functions in technology today - and for good reason. The trust & safety discipline has assumed the responsibility of keeping the internet safe, and trust & safety professionals are on the front line of this seemingly insurmountable task. On this episode, Sujata Mukherjee, Head of Global Research for Trust & Safety at Google, discusses the evolution of trust & safety as a function, discipline, profession, industry and ecosystem. She also talks about how trust & safety's importance fits into a platforms growth strategy and more!…

Marketplace Risk Platform Podcast

1
AI's Impact on Fraud 29:38

48 weeks fa29:38

29:38

AI's Impact on Fraud by Marketplace Risk

Marketplace Risk Platform Podcast

1
Product Counsel's Role in Marketplace Development 17:23

49 weeks fa17:23

17:23

For marketplace startups and early-stage tech platforms, lawyers can often seem out of reach due to resource constraints. But, there are significant risks when developing your product that good counsel can help you avoid - and the results will save you exponentially down the road. Join Alex Kroeger in this episode of the Platform Podcast as she discusses how platforms can successfully leverage product counsel as they grow!…

Marketplace Risk Platform Podcast

1
Getting St*ff Done - Why Lean is Best 27:36

1 year fa27:36

27:36

Marketplace Risk Platform Podcast

1
Content Moderation Evolution from Humans to AI 20:34

1 year fa20:34

20:34

Artificial intelligence seems to be pervading every aspect of our lives - it certainly consumes social media and news feeds. And while AI certainly has many benefits, it also brings some challenges - especially when leveraged as a content moderation tool. The question becomes - what will be the role of humans? In this episode, Camilla Hegarty discusses the evolution of content moderation, the role of AI, and the need for humans in the content moderation function.…

Marketplace Risk Platform Podcast

1
Addressing Cyber Risks: Trends, Advice & Solutions 29:18

1 year fa29:18

29:18

Everyone is at risk of having their information compromised - especially in a world where data is so valuable. If you are a tech company, such a compromise could devastate your business. But there are easy ways to mitigate your cyber risk and protect your company with offensive cybersecurity and some common sense. Listen to this episode to hear about both from Azacus.io Co-Founder Nicola Gandy.…

Marketplace Risk Platform Podcast

1
Marketplace Regulations 24:42

1 year fa24:42

24:42

California's new high-volume marketplace seller bill. Illinois' junk fee bill (and any other federal action / states with junk fee bills as they impact platforms) Privacy legislation (federal and the 15 states and the ones that are going into force soon) AI legislation (UT and any others) 1099K threshold Age verification regulations…

Marketplace Risk Platform Podcast

1
Platform Integrity: The Need for Cross-Functional Collaboration 25:45

1 year fa25:45

25:45

In order for a platform to succeed, it must have integrity. But what does this mean in practice? In the case of Wolt, it's a cross-functional, holistic focus on the entire community they serve from the entire team. This includes offering courier partners more chances to earn, helping merchants to grow and thrive with more customers, and providing a diverse selection of goods for consumers that brings joy and simplicity to people’s lives. Listen now to learn more about how Wolt puts integrity into action.…

Marketplace Risk Platform Podcast

1
Driving Innovation with Platform Thinking 35:34

1 year fa35:34

35:34

Not so long ago, platforms were closely associated with Silicon Valley tech startups (and not much else). Technology opened the door for startups to develop new ways of connecting people for a myriad of exchanges - known as platforms. And, the outcome of these platform innovations is 'platform thinking' that is now being applied by established companies and enterprises. On this episode, Daniel Trabucchi and Tommaso Buganza of Polictecnico di Milano discuss platform thinking - what it is, how companies leverage it, and the main driving forces behind it.…

Marketplace Risk Platform Podcast

1
The Age Verification Conundrum 33:43

1 year fa33:43

33:43

Age verification is one of the hottest topics in trust & safety today. The need to protect children and minors from harmful content and prevent access to age-restricted goods and services is something nearly everyone agrees on. But how do you do that effectively and efficiently, especially when one size does not fit all? While state and federal regulations aim to solve the problem, the actual solutions are significantly more nuanced. Listen to this episode to hear from digital identity expert Garient Evans, SVP of Product Development at Enformion. Garient will explore why age verification matters, how platforms should think about it, and why there's a spectrum of solutions depending on the circumstances.…

Marketplace Risk Platform Podcast

1
Trust & Safety Success: Tips for Professionals with Chelsea Hower 30:12

1 year fa30:12

30:12

Trust & Safety as a discipline and profession is still relatively early in its development. And, when it comes to trust & safety, there are still no standards, norms or best practices to guide the industry. But, there is a fast-growing, collaborative community of professionals who have been on the frontlines long enough to bestow valuable experience and wisdom that are sure to help others navigate sometimes unclear trust & safety mandates. On this episode, Sittercity Director of Trust & Safety Chelsea Hower shares five lessons from nearly 10 years overseeing nearly all aspects of the trust & safety function at the first childcare platform. Listen as Chelsea imparts listeners with invaluable lessons that are sure to help trust & safety novices and veterans, alike!…

Marketplace Risk Platform Podcast

1
Community Approach to Online Child Protection with Caroline Humer 32:42

1 year fa32:42

32:42

The need to protect children online has reached a global crisis. From child sexual abuse material to sextortion and beyond, the damage being done to children can be irreparable. Twenty year child protection veteran Caroline Humer joins this episode of the Platform Podcast to discuss the scope of the problem and how everyone needs to be part of the solution - legislators, educators, tech companies and parents. From advocacy to education, we need to invest more resources into protecting our children.…

Marketplace Risk Platform Podcast

1
Marketplace Tax Obligations Leaders Need to Know with Nick Furtwengler 29:46

1 year fa29:46

29:46

In this episode of the Platform Podcast, we dive into marketplace tax obligations, a realm that has gained immense complexity and importance over the past decade. As marketplaces continue to grow in popularity, a new wave of state-specific tax laws and regulations has emerged, catching many founders and leaders off-guard. Join seasoned tax attorney Nick Furtwengler, as he sheds light on the essential tax responsibilities every marketplace must navigate. With penalties for non-compliance including harsh fines and interest, understanding these obligations is not just advisable—it’s crucial. Whether you’re a marketplace owner, leader or operator, this episode offers invaluable insights into staying on the right side of state regulations and avoiding costly pitfalls.…

Marketplace Risk Platform Podcast

1
Efficient Platform Dispute Management: From User Conflict to Litigation with Rich Lee 43:03

1 year fa43:03

43:03

Marketplaces and digital platforms can be barraged with disputes - from peer-to-peer conflicts to claims against the company - despite strong defenses and processes. And, resolving these disputes is costly, time-consuming and incredibly distracting. That's why the need to efficiently and effectively handle disputes is important for platforms that want to focus on growth and success. In this episode, New Era ADR Founder & CEO Rich Lee will talk about the alternative to traditional arbitration, litigation and in-house dispute resolution. He'll detail just how and why platforms should go digital and move all disputes to a digital resolution solution.…

Marketplace Risk Platform Podcast

1
From Alcohol to Weed: Navigating Regulated Marketplaces with Jeremy Seigel 31:16

2 years fa31:16

31:16

Whether it's alcohol or marijuana you want delivered, there's an app to get you what you want, when you want it. That's because marketplaces have opened up opportunities for consumers to more easily access all types of goods and services, including those that are regulated by states and local governments. But for founders and leaders, there are enormous traps that must be navigated with care. On this episode of the Platform Podcast, seasoned marketplace attorney Jeremy Siegel talks about his experience managing several regulated marketplaces. He offers his advice when entering these industries, how and when to engage with regulators, and what to be on the lookout for when doing it.…

Marketplace Risk Platform Podcast

1
How to Access Platform Experts on a Fractional Basis with Juliet Eccleston 30:54

2 years fa30:54

30:54

It's no secret that launching and growing successful marketplaces and digital platforms take a village of experiences. But accessing seasoned talent is out of budget for most early-stage teams. Until now. Juliet Eccleston, founder of the Shared Advisory joins the Platform Podcast to talk about this experienced panel of former founders and experienced operators that was developed to support early-stage teams on a fractional and project basis. The goal is to unlock some of the most experienced leaders in the space to help launch and grow marketplaces and digital platforms.…

Marketplace Risk Platform Podcast

1
VC Perspective on Marketplace Investments and Risk with Sonia Nagar 28:59

2 years fa28:59

28:59

Venture capital has long been the lifeblood of innovative and disruptive tech startups - specifically marketplaces and digital platforms. But what do VCs look for when investing in marketplaces? What are the red flags that VCs avoid? During this episode of the Platform Podcast, Pritzker Group Partner Sonia Nagar talks through her investment philosophy, including what she considers when investing in marketplaces and, importantly, what turns her off. Sonia discusses her interest in marketplaces and how she views risk and the need for leadership teams to have strong advice and counsel when it comes to managing that risk.…

Marketplace Risk Platform Podcast

1
Time's Up! Platform Regulations are Here with Hannah Shimko 32:34

2 years fa32:34

32:34

Regutations for digital platforms have been a long time comng - as they have been largely unregulated. Until now. The EU, UK, US, Australia and other countries are starting to regulate platforms that host user-generated content or facilitate user-to-user engagement in an effort to make them safer for consumers. In this episode, Online Dating Association CEO Dr. Hannah Shimko introduces us to the trade associaiton that she leads on behalf of a variety of dating platforms. She talks about various regulations impacting digital platforms and what they aim to achieve, including the EU's Digital Services Act and the UK's Online Safety Bill. She also discusses the impact of GenAI and synthetic media on platforms - positive and beneficial applications, as well as nefarious uses of GenAI by bad actors and fraudster. You can hear more from Dr. Shimko at the upcoming Global Summit in London Oct 30 - Nov 1.…

Marketplace Risk Platform Podcast

1
Understanding Identity Verification is the Cornerstone of Trust & Safety with Steve Craig 37:26

2 years fa37:26

37:26

Identity verification should be the cornerstone of all trust & safety efforts. In this episode of the Platform Podcast, PEAK IDV Founder and digital identity evangelist Steve Craig dives deep into the world of identity verification - from the early days through to the latest technology available - and everything in between. He explores identity verification solutions for marketplaces and digital platforms, including when and how to choose the right solutions based on the most commonly leveraged signals - document, data and device.…

Marketplace Risk Platform Podcast

1
Thanks for Sharing - Borrowing, Lending and Renting to a Better Planet 33:41

2 years fa33:41

33:41

The sharing economy is not a new phenomenon. In fact, it's been around for centuries or more. In this episode of the Platform Podcast, Thanks for Sharing author Elle Tucker explores her journey from sharing economy consultant and advisor to author as a means to making the sharing economy accessible and relevant to every day people. With a big focus on the positive environmental impact, Elle shares a glimpse into her journey convincing her family to borrow, rent and share some traditional, and not so traditional, every day items.…

Marketplace Risk Platform Podcast

1
Leading the Academic Forefront of Trust & Safety 25:51

2 years fa25:51

25:51

Trust & safety as a concept, function and profession is relatively new - largely a creation of technology platforms connecting users around the globe over the last decade or so. But as an academic discipline, trust & safety is even less developed. In fact, just in the last few years have significant investments been made to develop trust & safety curriculum in order to train educators, teach students and advance the profession. During this episode of the Platform Podcast, Stanford Internet Observatory Research Scholar Shelby Grossman dives into the significant advances being made to study, train and educate about trust & safety, including through the Trust and Safety Research Conference, Journal of Online Trust and Safety, and the Trust and Safety Teach Consortium. You can learn more here: *Trust and Safety Research Conference: tinyurl.com/trustsafetyconference *Journal of Online Trust and Safety: tsjournal.org *Trust and Safety Teach Consortium: tinyurl.com/teachingtrustsafety10…

Marketplace Risk Platform Podcast

1
Building Trust on Both Sides of the Carsharing Transaction with Ruth Yankoupe 24:46

2 years fa24:46

24:46

In the latest episode of the Platform Podcast, our host Elle Tucker is joined by Ruth Yankoupe, Vice President of Customer Experience at Getaround. Ruth tells Elle about her role, which encompasses trust & safety, insurance and customer service, and talks about her passion for peer-to-peer carsharing and the potential it has for both people and the planet. She goes on to introduce Getaround’s new AI model, TrustScore, which uses machine learning to assess data and provide dynamic pricing calculation for each trip, providing greater transparency and building trust on both sides of the carsharing transaction.…

Marketplace Risk Platform Podcast

1
Can the Internet Actually Improve Human Interactions? with Eric Goldman 24:59

2 years fa24:59

24:59

Eric Goldman, Professor of Law at Santa Clara University School of Law, joins host Elle Tucker in this episode of the Platform Podcast. Professor Goldman will kick off this year's Marketplace Risk Management Conference (SF, May 16-18) with his keynote ‘How the Internet Improves Humanity’, and is an expert in Internet law, intellectual property and advertising & marketing law. In the podcast, Elle gets a taster of what Eric will discuss at the conference and is intrigued by his theory that the internet can improve human interactions compared to offline interactions - and the implications this has when it comes to Internet law and policy.…

Marketplace Risk Platform Podcast

1
Investing In Trust And Safety And The Benefits Of Global Collaboration with David Sullivan 24:54

2 years fa24:54

24:54

In the latest episode of the Platform Podcast, our host Elle Tucker is joined by David Sullivan, Executive Director at the Digital Trust and Safety Partnership. David tells Elle about his unique and fascinating career path towards the world of digital trust and safety, which began in Africa. He goes on to talk about the Digital Trust and Safety Partnership, which was founded in 2021, and the goals of the organisation. Is it possible, Elle asks, to create global standards in this area? David talks about the benefits of collaboration and his hopes for the future, in this absorbing discussion.…

Marketplace Risk Platform Podcast

1
Using AI To Make Platforms Safer And More Trustworthy Places 25:06

2 years fa25:06

25:06

Adrian Brown, co-founder of Authillo and one of the newest members of the Marketplace Risk Advisory Board, joins host Elle Tucker in this episode of the Platform Podcast. Adrian describes himself as ‘an engineer at heart’ and has been involved in some of the early social media platforms, such as Yik Yak, helping to solve trust and safety issues. Elle asks Adrian about Authillo, a passwordless login provider that prevents fake accounts on any online platform that he co-founded, and also about his new project, Apollo. Adrian goes on to talk about the potential of AI to make platforms a safer place in this not-to-be-missed conversation.…

Marketplace Risk Platform Podcast

1
The Evolution Of Digital Identity And The Impact On Marketplaces With Steve Craig 27:17

2 years fa27:17

27:17

In the latest episode of the Platform Podcast, our host Elle Tucker is joined by Steve Craig, Founder and CEO of PEAK IDV. Steve kicks off by telling Elle about his background and what led him into the world of ID verification, before going on to talk about the challenges he sees in the market for providers and practitioners, as well as those for customers interacting with marketplaces and platforms. Elle asks Steve about the different "faces" of IDV, and he explains how digital identity is evolving, and talks about the impact of Web3 and AI on this fast-moving space.…

Marketplace Risk Platform Podcast

1
The Changing, Challenging World Of Online Child Safety with Andy Briercliffe 25:18

2 years fa25:18

25:18

In this episode of the Platform Podcast, our host Elle Tucker is joined by Andy Briercliffe, Online Child Safety Specialist. Andy tells Elle about his background in law enforcement and transition to the tech world when he joined Twitter, and shares his thoughts on the effect of recent lay-offs on trust and safety teams. Andy goes on to introduce the Child Safety Online Group which he has recently established and lays out his vision for the organisation and what he hopes to achieve. He also tells Elle about the challenges of working in the space and the importance of international collaboration on this issue.…

Marketplace Risk Platform Podcast

1
The Rise of Recommerce Tech Platforms with Peter Evans 27:14

2 years fa27:14

27:14

Peter Evans, Chief Strategy Officer at McFadyen Digital and one of the newest members of the Marketplace Risk Advisory Board, joins host Elle Tucker in this episode of the Platform Podcast. Peter has been following the world of platforms for over a decade and shares his fascinating insights into the evolving landscape, from the early ‘match makers’ of the Noughties, through the gig and sharing economies to platform globalization. What’s next? asks Elle, and Peter talks about the potential for platforms to shift from a focus on leaner sales towards extensive recommerce across sectors, and ultimately enabling circularity.…

Marketplace Risk Platform Podcast

1
Trust And Safety: Behind The Scenes At An Online Dating App With Alice Hunsberger 27:52

2 years fa27:52

27:52

In this episode of the Platform Podcast, our host Elle Tucker is joined by Alice Hunsberger, VP of Customer Experience at Grindr. Alice kicks off by telling Elle about her role at Grindr and her career path from an early online forum into the world of dating apps. She goes on to talk about online dating as a whole and what trust and safety and content moderation look like both across the landscape, and at Grindr. What does Alice consider when building trust and safety teams – and how can they be as lean as possible? An essential conversation for trust and safety professionals.…

Marketplace Risk Platform Podcast

1
10 Things That Destroy A Good Fraud Strategy with Brian Davis 25:55

2 years fa25:55

25:55

Brian Davis, Head of Trust and Safety at Dodgeball and one of the newest members of the Marketplace Risk Advisory Board joins host Elle Tucker in this episode of the Platform Podcast. Brian tells Elle about Dodgeball and how he got into fraud fighting when he actually trained as an accountant. He then goes on to share his ‘10 things that destroy a good fraud strategy’. From lack of data and no response plan to big swings in risk tolerance or focusing on one part of the CX, this is a list that all marketplaces should hear. An essential guide and a great listen, this is a not-to-be-missed episode!…

Marketplace Risk Platform Podcast

1
Using The Marketplace Model to Bring Safe Transportation to Education with Stephen Fusco 25:58

2 years fa25:58

25:58

In the latest episode of the new series of the Platform Podcast, host Elle Tucker talks to Stephen Fusco, Director of Legal Affairs and Data Security at HopSkipDrive and a new member of the Marketplace Risk Advisory Board. In this absorbing discussion, Stephen tells Elle about HopSkipDrive’s innovative school transportation solutions and the marketplace technology which is helping children access education in many states of the US. Stephen goes on to talk about what led him to this role and the challenges he faces when it comes to privacy, data security and working with local governments.…

Marketplace Risk Platform Podcast

1
The Power of Location Identity and What it Means for Marketplaces with André Ferraz 26:41

2 years fa26:41

26:41

In the latest episode of the Platform Podcast, our host Elle Tucker is joined by André Ferraz, CEO and Co-Founder Incognia and one of the newest members of the Marketplace Risk Advisory Board. André tells Elle about Incognia, a digital identity company, and its latest feature: a new feature, Suspicious Locations, which combines device and precise location signals to proactively identify suspicious locations. Elle asks André how location identity works, how the tools were created, and what they can be used for to help marketplaces. A must-listen, fascinating discussion about exciting new technology.…

Marketplace Risk Platform Podcast

1
What Can Marketplaces Learn From Social Media When it Comes to Trust and Safety? with Alexandra 24:45

2 years fa24:45

24:45

Alexandra Koptyaeva, Trust and Safety Lead at Heyday and one of the newest members of the Marketplace Risk Advisory Board, joins host Elle Tucker in this episode of the Platform Podcast. Alexandra tells Elle about her role at Heyday, a new social media platform, and discusses the differences and similarities between trust and safety on social platforms vs marketplaces. Elle asks how she balances moderating content with allowing free speech and not breaching privacy of users, and Alexandra talks frankly about how she handles the difficult, emotional side of dealing with banned content. A not-to-be-missed conversation.…

Marketplace Risk Platform Podcast

1
The Evolving Marketplace Model: How Does Insurance Fit In? with Colin Gardiner 23:53

2 years fa23:53

23:53

In the first episode of the new series of the Platform Podcast, host Elle Tucker is joined by Colin Gardiner, marketplace advisor and one of the newest members of the Marketplace Risk Advisory Board. In this fascinating discussion, Elle welcomes Colin and asks him to share his experience and observations of the evolving marketplace model, through his early work in marketplaces and his experiences at Outdoorsy. Colin goes on to consider the vital role insurance plays in creating marketplace liquidity. A must-listen podcast to kick of the new series!…

Marketplace Risk Platform Podcast

1
A Bold New Vision For the Gig Economy with Vikas Malhotra 24:29

2 years fa24:29

24:29

In this week’s podcast Elle Tucker is joined by Vikas Malhotra, CEO and Co-Founder of iwi.earth, an early stage platform with a bold new vision for the gig economy. Vikas talks to Elle about the recent Sharing Economy Global Summit, which he attended in his capacity as a member of the CBI Sharing Economy Council, and tells her about his ‘A-ha’ moment whilst working for the UK Government when he first realised there was a gap that could be filled by a tech platform like iwi.earth. Vikas goes on to share his thoughts on risk management and trust and safety for gig platforms, the approaches he is considering for iwi.earth as it grows, and where he sees the platform in a few years’ time. An inspiring and thought-provoking conversation.…

Marketplace Risk Platform Podcast

1
Using The Marketplace Model To Make A Luxury Lifestyle More Accessible with Martin Jarvis 28:35

2 years fa28:35

28:35

In the latest Platform Podcast episode, Elle Tucker talks to Martin Jarvis, CEO and Co-Founder of Acquir, an early stage marketplace-meets-social network that aims to make luxury assets and experiences more accessible to more people. Martin shares his fascinating founder story and reveals his ‘double life’ as an airline pilot, and how aviation led him to having his ‘lightbulb moment’ and founding Acquir. Elle asks Martin how he will mitigate the risks of having high-value items on the marketplace as he scales, and Martin talks about the surprising sustainability benefits of sharing luxury goods. A not-to-be-missed episode!…

Marketplace Risk Platform Podcast

1
A Pandemic and a Pivot: Tales from an Early Stage Marketplace Startup with Stephen Champion 22:47

2 years fa22:47

22:47

In the latest Platform Podcast episode, Elle Tucker talks to Stephen Champion, Co-Founder and CEO of YuTU, an early stage social networking platform that encourages users to build communities offline too. Stephen shares his experiences of the recent Sharing Economy Global Summit, then goes on to tell his fascinating founder story, set against the background of the lockdowns – and talks about what inspired him to start a project so far removed from his previous career in the world of veterinary science. Then – plot twist – a pivot: Stephen explains what his new ‘social marketplace’ consists of, and the risks that will be involved as he scales.…

Marketplace Risk Platform Podcast

1
The Crossroads Between The Sharing Economy and the Rental Industry 27:43

3 years fa27:43

27:43

This week, Elle Tucker is joined by Josh Nickell, Vice President (Equipment Segment) of the ARA (American Rental Association). In this fascinating discussion, Josh and Elle discuss the intersection between the sharing economy and the rental industry. Which influences which – and how? Why are there negative connotations when it comes to rental? What innovations are happening in this space? Josh answers these timely questions and shares his goal to get consumers to see rental more as sharing. He goes on to talk about the problems that sharing economy startups might have and how the rental industry may have already solved them – especially when it comes to trust and safety.…

Marketplace Risk Platform Podcast

1
Disrupting Employment with an Innovative Sharing Platform with Sophie Smallwood 25:27

3 years fa25:27

25:27

In this week’s podcast Elle Tucker is joined by Sophie Smallwood, Co-CEO and Co-Founder of Roleshare, a new platform that matches professionals to enable them to apply for – and share – one full-time job. Sophie tells the story of discovering, through her own experiences, the need for such a platform and explores how difficult job sharing is to organise without the technology – which is of course the gap that Roleshare fills. Sophie tells Elle about the benefits on both sides of the marketplace, for both employers and employees, as well as the risks and challenges, and talks about the potential for this concept as we redefine the future of work post-pandemic.…

Marketplace Risk Platform Podcast

1
Rental Marketplaces and the FCA: Lessons From a Startup Founder 23:53

3 years fa23:53

23:53

This week Elle Tucker talks to Bradley Hornby, CEO and Co-Founder of Homebound, a marketplace for renting furniture and other interior design. Bradley shares his startup journey, talking first about the reasons that furniture rental is increasing in popularity and the need for a mainstream marketplace like this to address the need. He then tells the story of the bend in the road during his startup journey, and how a sudden need for FCA approval forced operations to halt. What lessons has he learned that he can pass on to other startup founders, and what does the future hold for Homebound now? A fascinating conversation!…

Marketplace Risk Platform Podcast

1
The Benefits of On-demand Insurance For The Gig Economy with Janthana Kaenprakhamroy 21:50

3 years fa21:50