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Episode 168 - What Never to Say to a Client
Manage episode 346300038 series 1423218
Visit http://JohnBlakeAudio.com to Learn How to DOUBLE Your Enquiry-to-Sale Conversion with The Lead Flow You Already Have.
In this episode of the Master Dealmaker Secrets podcast, we are going to talk about one of the single worst things you can say to a client.
We all know customer service is a key part of reselling, retaining, and upselling. However, not all salespeople manage to live up to expectations.
I often hear business owners saying this to clients and then wonder why their clients at best respond negatively or at worst actually get mad at them.
It doesn’t take much really. If you avoid saying this to your clients you will avoid a whole bunch of grief that often goes with it.
You'll also avoid the greater chance of your client not feeling valued and leaving to go to your competitors.
Listen to this episode to know what you should never say to a client.
Avoid making the mistake many people constantly make. Listen to this short but super important episode to know what you should never say to a client.
To DOUBLE your lead-to-sale CONVERSION with the leads you already have, go to http://JohnBlakeAudio.com for his exclusive, free, no-fluff, audio training and companion PDF guide.
Inside you’ll get word-for-word email follow-up templates, phone scripts, and more that you can put to use today.
201 episodi
Manage episode 346300038 series 1423218
Visit http://JohnBlakeAudio.com to Learn How to DOUBLE Your Enquiry-to-Sale Conversion with The Lead Flow You Already Have.
In this episode of the Master Dealmaker Secrets podcast, we are going to talk about one of the single worst things you can say to a client.
We all know customer service is a key part of reselling, retaining, and upselling. However, not all salespeople manage to live up to expectations.
I often hear business owners saying this to clients and then wonder why their clients at best respond negatively or at worst actually get mad at them.
It doesn’t take much really. If you avoid saying this to your clients you will avoid a whole bunch of grief that often goes with it.
You'll also avoid the greater chance of your client not feeling valued and leaving to go to your competitors.
Listen to this episode to know what you should never say to a client.
Avoid making the mistake many people constantly make. Listen to this short but super important episode to know what you should never say to a client.
To DOUBLE your lead-to-sale CONVERSION with the leads you already have, go to http://JohnBlakeAudio.com for his exclusive, free, no-fluff, audio training and companion PDF guide.
Inside you’ll get word-for-word email follow-up templates, phone scripts, and more that you can put to use today.
201 episodi
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