Ep 53: Putting Your Customer Before Your Product with Ryan Lee

Mike Up In Your Business Podcast with Mike Michalowicz

MP3•Pagina principale dell'episodio

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

4 anni fa 47:45

Ryan Lee, called “the world’s #1 lifestyle entrepreneur” by Entrepreneur, is a busy dad of four and when he's taking a break from carpooling - he runs REWIND (a retro-inspired health company) and FREEDYM (the original netflix for family-first entrepreneurs). He started his first online company in 1998 and is also the author of The Millionaire Workout, Passion to Profits, co-author of the NY Times Best-Selling Series Worst Case Scenario Business Survival Guide and was featured on the front page of The Wall Street Journal.

Websites and Handles:

www.rewindco.com

www.freedym.com

94 episodi

Ep 53: Putting Your Customer Before Your Product with Ryan Lee

Mike Up In Your Business Podcast with Mike Michalowicz

published 4 anni fa

MP3•Pagina principale dell'episodio

Websites and Handles:

www.rewindco.com

www.freedym.com

94 episodi

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