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Leveraging the Democratization of Data to Solve Workforce Challenges in Field Services - with Scot Burdette of ABB

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Contenuto fornito da Daniel Faggella. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Daniel Faggella o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Today’s guest is Scot Burdette, Global Division CIO for Measurement and Analytics at ABB. ABB is an electrical equipment manufacturer based in Sweden that specializes in industrial automation, robotics, as well as power generation, transmission, and distribution. Scot joins us on the program to talk about the unique challenges to field service teams that are making AI increasingly relevant in B2B workflows, with many parallels to the developments we’ve seen in their B2C counterparts. Throughout the episode, Scot lays out a vision for the future of AI in field services, particularly for addressing workforce challenges and retaining subject matter expertise in the organization through retirement waves and talent shortages. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

  continue reading

834 episodi

Artwork
iconCondividi
 
Manage episode 423356075 series 2728612
Contenuto fornito da Daniel Faggella. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Daniel Faggella o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Today’s guest is Scot Burdette, Global Division CIO for Measurement and Analytics at ABB. ABB is an electrical equipment manufacturer based in Sweden that specializes in industrial automation, robotics, as well as power generation, transmission, and distribution. Scot joins us on the program to talk about the unique challenges to field service teams that are making AI increasingly relevant in B2B workflows, with many parallels to the developments we’ve seen in their B2C counterparts. Throughout the episode, Scot lays out a vision for the future of AI in field services, particularly for addressing workforce challenges and retaining subject matter expertise in the organization through retirement waves and talent shortages. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

  continue reading

834 episodi

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