Solo - How Can Mastering Patient Calls Transform Your Dental Practice

The Dental Practice Heroes Podcast

In today's episode, Dr. Etch dives deep into the real-world challenges and solutions of running a dental practice.

Transform your front desk into a powerhouse of patient communication. Dr. Paul breaks down the common pitfalls in dental practice phone calls and provides practical, easy-to-implement tips. He delves into the "Dirty 13" – those tricky, frequently asked questions that can make or break a patient's first impression. From handling inquiries about costs and insurance to explaining procedures, this segment is a goldmine for anyone looking to elevate their practice's phone etiquette.

Learn how to navigate questions about pricing for services like root canals and extractions, both with and without insurance. Get insights on responding to queries about available services like Invisalign or teeth whitening. It's not just about the answers; it's about how you answer. This part of the episode is a must-listen for anyone looking to improve their patient communication and turn inquiries into appointments.

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching
At DPH, we don't coach you on anything we haven't personally accomplished ourselves.
We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.