Device Management vs. ControlUp DEX Management

The Upload w/ ControlUp

MP3•Pagina principale dell'episodio

22:08

Host Francesca Amiker sits down with directors Joe and Anthony Russo, producer Angela Russo-Otstot, stars Millie Bobby Brown and Chris Pratt, and more to uncover how family was the key to building the emotional core of The Electric State . From the Russos’ own experiences growing up in a large Italian family to the film’s central relationship between Michelle and her robot brother Kid Cosmo, family relationships both on and off of the set were the key to bringing The Electric State to life. Listen to more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

3 anni fa 14:11

In this episode, we discuss where device management stops and ControlUp starts. Jeff surprises Eugenia with a pop quiz to test her knowledge on how device management stacks up against ControlUp. Tune in to learn the differences between device management and DEX management (SPOILER ALERT: it’s a "better together story"). ControlUp for Endpoints and Apps helps technology teams lower support costs by finding, fixing, and preventing issues that traditional device management software just can’t.

56 episodi

#Tech #Pete Downing | Eugenia Schipelliti | Jeff Johnson #ControlUp #Digital Employee Experience #Euc #VMware #Citrix #Digital Workspace #Cloud IT #Azure #Microsoft #Virtual Apps #Virtual Desktops #AWS #Network

Device Management vs. ControlUp DEX Management

The Upload w/ ControlUp

published 3 anni fa

MP3•Pagina principale dell'episodio

56 episodi

Tutti gli episodi

1
ControlUp for Microsoft 34:10

6 giorni fa34:10

34:10

In this version, Eugenia and Jeff discuss how ControlUp can help customers get more value of their Microsoft investment. Real-time troubleshooting and remediation for Microsoft Intune End-to-end visibility for AVD and Windows 365 Get control over your Windows 10 to Windows 11 Migrations Make Microsoft Teams as reliable as a landline Be alerted when any Microsoft Online Service goes down…

1
ControlUp for Web and SaaS Applications 23:42

5 weeks fa23:42

23:42

In this episode, we talk to Joel Stocker about ControlUp's latest innovation: ControlUp for Apps. This new addition to the ControlUp ONE Digital Employee Experience (DEX) platform offers real-time visibility and proactive management for SaaS and web applications. With the increasing reliance on diverse and complex applications in today's hybrid work environments, ControlUp for Apps addresses critical visibility gaps, enhancing IT service desk efficiency and organizational security. Tune in to learn how this tool can transform your approach to managing SaaS applications and improve overall productivity.…

1
Welcome to the Future of Contact Centers! 15:19

11 weeks fa15:19

15:19

In this version, we dive deep into the evolving landscape of contact centers and explore how businesses are leveraging cutting-edge technologies to enhance both employee and customer experiences. From Cloud-Based Calling (VoIP) and AI-driven analytics to omnichannel CRM software and remote workforce management, discover the tools and strategies that are transforming the way contact centers operate. We'll discuss the challenges that still plague contact centers, such as long wait times and inconsistent remote work environments, and how innovative solutions like ControlUp are addressing these issues. Learn how optimizing digital employee experiences can lead to faster problem resolution, improved customer satisfaction, and a more efficient, scalable contact center. Join us as we uncover the latest trends, share expert insights, and provide actionable tips for optimizing your contact center to meet the growing expectations of today's customers. Whether you're a contact center manager, IT professional, or simply interested in the future of customer service, this episode is packed with valuable information you won't want to miss!…

1
ControlUp Enrich v 2.0 10:50

15 weeks fa10:50

10:50

In today’s version! I’m excited to dive into a game-changing feature from ControlUp called “Enrich v2.0.” We’ll explore how this innovative tool seamlessly integrates real-time monitoring and remediation into your favorite SaaS applications beyond Microsoft Intune and ServiceNow. Get ready to learn how Enrich can boost your IT team’s efficiency, provide minute-by-minute performance insights, and enhance your overall digital experience management. Let’s get started!…

1
Advanced Agent Deployment Options for Edge DX 15:31

21 weeks fa15:31

15:31

In this episode, we dive into the agent deployment options for ControlUp’s Edge DX , a powerful tool designed to enhance digital employee experiences. We’ll explore various deployment methods, including manual installations and automated setups using configuration management tools like Microsoft Intune. The podcast highlights the importance of agent version control, allowing IT teams to manage updates efficiently while minimizing disruptions. With advanced deployment options, organizations can tailor their approach to fit specific needs, ensuring a seamless integration that boosts productivity and reduces support costs. Tune in to learn how these strategies can transform your IT operations!…

1
Spooky Myths About Supporting Any Desktop, Any Device, Anywhere 32:22

23 weeks fa32:22

32:22

In this podcast, we’re diving into some spine-chilling myths surrounding the support of any desktop, any device, anywhere! As Halloween approaches, it’s the perfect time to unravel these tech tales that might give you goosebumps. From the misconception that device refreshes are the only way to boost performance to the belief that troubleshooting is akin to finding a needle in a haystack, we’ll explore how ControlUp is here to exorcise these tech demons and ensure a seamless IT experience. So, grab your headphones and get ready to debunk some spooky myths!…

1
Secure DX Custom Actions 15:33

27 weeks fa15:33

15:33

Secure DX has a great security catalog of vulnerabilities, misconfigurations for scanning and remediations. But sometimes there is no remediation or sometimes you need a custom scan and remediation not in the catalog. Secure DX custom actions allow you to create any scan and remediation to make your environment more secure and compliant.…

1
What are customers talking about 23:22

27 weeks fa23:22

23:22

Join Jeff and Eugenia as they chat with Joe Stone (arguably the coolest name ever) about the latest customer trends. They dive into hot topics like Windows 11 migration, cloud migration, Unified Communications, and how to enhance platform capabilities with scripting.

1
ControlUp support for Amazon WorkSpaces 18:11

31 weeks fa18:11

18:11

In this version of the Upload, we will discuss how ControlUp can help troubleshoot and remediate the digital employee experience across Amazon WorkSpaces Personal. Listen in to hear from Andrew Wood, and expert in both Amazon WorkSpaces and ControlUp.

1
Edge DX, what can it do, and where to start! 26:10

32 weeks fa26:10

26:10

Sometimes, when I work with new Edge DX customers, I think of a famous quote: " What are you gonna do today Napoleon?" With Napoleon's answer, "Whatever I feel like I want to do, GOSH." I know Edge DX can detect and fix any desktop issue, but where do you start using Edge DX without knowing where to finish? This podcast will discover how to begin finding problems and implement a fix with the assistance of AI.…

1
DEX: Remediation 13:15

32 weeks fa13:15

13:15

ControlUp can assist in remediating almost any digital employee experience issue. Some remediations are as simple as a pop-up notification to tell the user how to fix something themselves, whereas other remediations use scripts to fix a problem seamlessly. In this podcast, we explore our favorite remediations to give you a sense of what can be accomplished with ControlUp.…

1
DEX: Maintenance 12:43

32 weeks fa12:43

12:43

As discussed in previous podcasts, we use ControlUp to help troubleshoot and remediate Windows, macOS, and Linux. This podcast discusses how scripts can be essential for maintaining desktop computers for years to maintain performance and reliability.

1
ControlUp and Windows 11 Readiness 26:31

33 weeks fa26:31

26:31

Is your organization prepared for the transition to Windows 11? In this version of the Upload, Jeff and Eugenia talk to CTO extreme Simon Townsend about making the switch to Windows 11 a smooth and efficient upgrade process. 🔍 Key Benefits: Seamless Migration: Effortlessly transition to Windows 11 with minimal disruption. Real-Time Monitoring: Gain visibility into your entire IT environment with live metrics and analytics. Proactive Troubleshooting: Identify and resolve issues before they impact your users. Enhanced User Experience: Optimize performance to deliver a superior user experience on Windows 11.…

1
What's new with ControlUp for physical endpoints 23:44

42 weeks fa23:44

23:44

Eugenia and Jeff talk with Andy Poulter (PM for Edge DX) about what's now with Edge DX. For instance, did you know Edge DX now has device averages? Listen in and learn what's new.

1
DEX: Troubleshooting 13:54

1 year fa13:54