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Preparing for 2025: Strategies for Success in the Logistics Industry with Trevor Cowley
Manage episode 454616073 series 3245071
In this episode of Trucking for Millennials, we dive into the world of logistics and operations with our special guest, Trevor Cowley, Executive Vice President at BYB Solutions. Trevor brings a wealth of experience from his diverse career, which spans from the baseball field to the boardroom. We explore his journey from working in chemical distribution to becoming a key player in the logistics industry.
Trevor shares insights on the importance of proactive communication and treating every client interaction as if it's with a million-dollar client. He emphasizes the significance of service in the logistics industry, regardless of the size of the company. Trevor also discusses the challenges and learning curves he faced when transitioning from distribution to logistics, particularly in managing drivers and equipment.
We touch on the unique aspects of running a logistics company, such as the necessity of early starts and the importance of having a dedicated and knowledgeable team. Trevor highlights the strategies BYB Solutions employs to maintain high service standards and ensure client satisfaction, including incentivizing drivers and employees for bringing in new business.
As we look ahead to 2025, Trevor provides his perspective on the ongoing challenges in the logistics industry, such as labor shortages, fluctuating fuel prices, and the increasing demand for sustainable practices. He stresses the need for companies to stay ahead of the curve by focusing on service and proactive client communication.
Overall, this episode is packed with valuable insights for anyone in the logistics and transportation industry, highlighting the importance of service, proactive communication, and strategic planning for future growth.
284 episodi
Manage episode 454616073 series 3245071
In this episode of Trucking for Millennials, we dive into the world of logistics and operations with our special guest, Trevor Cowley, Executive Vice President at BYB Solutions. Trevor brings a wealth of experience from his diverse career, which spans from the baseball field to the boardroom. We explore his journey from working in chemical distribution to becoming a key player in the logistics industry.
Trevor shares insights on the importance of proactive communication and treating every client interaction as if it's with a million-dollar client. He emphasizes the significance of service in the logistics industry, regardless of the size of the company. Trevor also discusses the challenges and learning curves he faced when transitioning from distribution to logistics, particularly in managing drivers and equipment.
We touch on the unique aspects of running a logistics company, such as the necessity of early starts and the importance of having a dedicated and knowledgeable team. Trevor highlights the strategies BYB Solutions employs to maintain high service standards and ensure client satisfaction, including incentivizing drivers and employees for bringing in new business.
As we look ahead to 2025, Trevor provides his perspective on the ongoing challenges in the logistics industry, such as labor shortages, fluctuating fuel prices, and the increasing demand for sustainable practices. He stresses the need for companies to stay ahead of the curve by focusing on service and proactive client communication.
Overall, this episode is packed with valuable insights for anyone in the logistics and transportation industry, highlighting the importance of service, proactive communication, and strategic planning for future growth.
284 episodi
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