Within the Trenches Ep 558
Manage episode 431385985 series 3562395
Ep 558 features Robin, the owner of CrisisIQ.
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Episode topics –
Robin's unique journey from communications to becoming a trainer and supervisor in dispatch
The innovative training techniques she developed and implemented at her agency
An emotionally challenging first call and the importance of caller management
Robin's advice on the significance of work-life balance and avoiding burnout
Insight into Robin's company, CrisisIQ, and its tailored training programs
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
565 episodi