130 - Overcoming Imposter Syndrome: How to Feel Confident as a Woman in Tech - Ashley Stamps-Lafont

Women in Customer Success Podcast

Ever feel like you’re not good enough, even when you know you’ve earned your spot?
My guest, Ashley Stamps-Lafont, opens up about her experiences with imposter syndrome, especially as a woman in tech leadership. Ashley is a customer success executive and full-time mom. Over her 15-year career, she has led over 100 post-sales professionals in both VC and PE-backed SaaS companies.
Ashley and I talk about the emotions around the election results and how they resonate with many of us, especially women in the workplace. Ashley also opens up about her personal experiences with imposter syndrome and shares advice on overcoming self-doubt, and she introduces her fractional firm, SuccessRx, which is helping businesses and people with their customer success challenges.
In this episode, we talk about:

• Post-election day reflections
• Empathy in leadership
• Creating open forums for discussion
• The importance of empathy in the workplace
• Mentorship and support for women
• Future-proofing careers in customer success
• Mindset and behaviours for success
• Overcoming imposter syndrome
• Advice on marketing yourself

Tune in and don't miss this conversation filled with useful information and inspiration for women in tech and customer success!
Follow Ashley!
This episode was brought to you by Deployflow.

__________________________________________________
About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

Follow:
Women in Customer Success

• Website - womenincs.co/podcast
• LinkedIn - linkedin.com/company/womenincs
• Instagram: https://www.instagram.com/womenincs.co/

Host Marija Skobe-Pilley

• Website - https://www.marijaskobepilley.com/
• LinkedIn - https://www.linkedin.com/in/mspilley/
• Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie

NEW - Women in Customer Success Courses:

• Thriving as a First-Time People Leader - https://womenincs.co/thriving-as-a-first-time-people-leader
• The Revenue CSM - https://www.marijaskobepilley.com/the-revenue-csm

Capitoli

1. Supporting Women in Challenging Times (00:00:00)

2. Business Advisors in Customer Success Evolution (00:15:54)

3. Overcoming Imposter Syndrome and Self-Marketing (00:28:51)