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Ryan McEniff – Streamlining Home Care Operations

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Contenuto fornito da Lee Berkowitz. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Lee Berkowitz o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Ryan McEniff is the owner of Minute Women Home Care, a premium non-medical service provider that enables their clients to live at home with dignity and respect by assisting with their activities & norms of daily living. As a passionate public speaker, Ryan focuses on Senior care, AgeTech, Sales, Marketing, and Productivity, delivering actionable insights with humor and honesty.
Today, Ryan shares his expertise on the critical importance of partnership and referral relationships, the power of collective wisdom found in mastermind groups, and the transformative impact of implementing the Entrepreneur Operating System (EOS) in business.
Throughout their conversation, Ryan and Lee discuss the practicalities of running a home care agency, the indispensable role of a strong and reliable team, and the critical need for structure and customer service excellence. We'll also explore the challenges and potential of expanding business horizons, while Lee shares his passionate vision for transforming public perceptions of senior care.
Moreover, we'll introduce you to key strategies, including cloud-based solutions for team progress tracking, and the educational resources offered by Minute Women Home Care. With over five decades of experience and a specialized focus on dementia care, Ryan provides invaluable insights into maintaining high-quality care amidst industry changes, such as the impending CMS rule.
Takeaways

  1. Focus on core services for quality.
  2. Use EOS for operational efficiency.
  3. Build partnerships for growth.

Connect with Ryan McEniff
Website: www.mwhomecare.com
LinkedIn: www.linkedin.com/in/ryanmceniff
Timestamps

00:00 Massachusetts lacks regulation in home care agencies.
03:36 Challenges include lack of caregiver training incentives.
08:51 Balancing business and charity in specialized niche.
10:48 Increased minimum wage creates competition in caregiving.
14:03 Training programs prepare caregivers for dementia challenges.
17:28 Discussion on dementia care training and pioneer.
20:00 Challenges in providing affordable home care services.
25:44 Family-run home care company founded in 1969.
28:42 Stick to one thing, focus on it.
32:18 Choosing different direction, citing collective expertise.
34:34 Self-improvement books summarized in blog posts.
37:26 Great reminders and ideas for audience growth.
40:56 Structured meetings make a difference in leadership.
45:10 Sarah Barker guides and educates caregivers on marketing.
49:12 Comprehensive assessment and referrals for clients.
52:46 Confidently addressing issues in senior care.
54:35 Emphasizing importance of having a strong team.
57:25 Gratitude for teamwork and community in podcast.
Book a call with Lee Berkowitz: www.welcomebackhomecare.com

  continue reading

13 episodi

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iconCondividi
 
Manage episode 421280012 series 3532617
Contenuto fornito da Lee Berkowitz. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Lee Berkowitz o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Ryan McEniff is the owner of Minute Women Home Care, a premium non-medical service provider that enables their clients to live at home with dignity and respect by assisting with their activities & norms of daily living. As a passionate public speaker, Ryan focuses on Senior care, AgeTech, Sales, Marketing, and Productivity, delivering actionable insights with humor and honesty.
Today, Ryan shares his expertise on the critical importance of partnership and referral relationships, the power of collective wisdom found in mastermind groups, and the transformative impact of implementing the Entrepreneur Operating System (EOS) in business.
Throughout their conversation, Ryan and Lee discuss the practicalities of running a home care agency, the indispensable role of a strong and reliable team, and the critical need for structure and customer service excellence. We'll also explore the challenges and potential of expanding business horizons, while Lee shares his passionate vision for transforming public perceptions of senior care.
Moreover, we'll introduce you to key strategies, including cloud-based solutions for team progress tracking, and the educational resources offered by Minute Women Home Care. With over five decades of experience and a specialized focus on dementia care, Ryan provides invaluable insights into maintaining high-quality care amidst industry changes, such as the impending CMS rule.
Takeaways

  1. Focus on core services for quality.
  2. Use EOS for operational efficiency.
  3. Build partnerships for growth.

Connect with Ryan McEniff
Website: www.mwhomecare.com
LinkedIn: www.linkedin.com/in/ryanmceniff
Timestamps

00:00 Massachusetts lacks regulation in home care agencies.
03:36 Challenges include lack of caregiver training incentives.
08:51 Balancing business and charity in specialized niche.
10:48 Increased minimum wage creates competition in caregiving.
14:03 Training programs prepare caregivers for dementia challenges.
17:28 Discussion on dementia care training and pioneer.
20:00 Challenges in providing affordable home care services.
25:44 Family-run home care company founded in 1969.
28:42 Stick to one thing, focus on it.
32:18 Choosing different direction, citing collective expertise.
34:34 Self-improvement books summarized in blog posts.
37:26 Great reminders and ideas for audience growth.
40:56 Structured meetings make a difference in leadership.
45:10 Sarah Barker guides and educates caregivers on marketing.
49:12 Comprehensive assessment and referrals for clients.
52:46 Confidently addressing issues in senior care.
54:35 Emphasizing importance of having a strong team.
57:25 Gratitude for teamwork and community in podcast.
Book a call with Lee Berkowitz: www.welcomebackhomecare.com

  continue reading

13 episodi

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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Georgia Kornblatt, MSN, RN is a dedicated healthcare professional with extensive experience in patient advocacy and long-term care. As the Regional Program Director of Kinship Health, she leverages her expertise in healthcare management, business process improvement, patient safety, and nursing to improve patient outcomes and support families. She also holds a Master’s Degree in Nursing - Healthcare Administration and Leadership from Drexel University. Today, Georgia Kornblatt provides an in-depth look at what PACE is, its goals, and how it helps seniors remain in their own homes and avoid nursing home placement. She shares her journey in the PACE field, starting as a surveyor for the Department of Public Welfare in Pennsylvania and eventually working with three different PACE programs before joining Kinship Health in Florida. Lee Berkowitz and Georgia Kornblatt discuss the similarities between the National Age and Place Council and the PACE program, both striving to provide alternatives to nursing home care and enhance the quality of life for the elderly. Tune in to learn more about the valuable services PACE offers and its impact on senior care. Takeaways PACE helps seniors stay at home. PACE team communicates daily to ensure participant well-being. The PACE program offers peace of mind for families. Connect with Georgia Kornblatt: Website: www.npaonline.org LinkedIn: www.linkedin.com/in/georgia-kornblatt Timestamps: 00:00:00 - Introduction 00:05:30 - Benefits of PACE Program 00:10:15 - Kinship Health Expansion 00:16:07 - Behavioral Health Support 00:20:07 - Networking and Community Engagement 00:25:30 - Communication within PACE Team 00:31:11 - Impact on Families and Caregivers 00:36:29 - Legal and Financial Assistance in PACE Program 00:37:17 - Best Day in Healthcare 00:38:48 - Eligibility and Contact Information Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Ryan McEniff is the owner of Minute Women Home Care, a premium non-medical service provider that enables their clients to live at home with dignity and respect by assisting with their activities & norms of daily living. As a passionate public speaker, Ryan focuses on Senior care, AgeTech, Sales, Marketing, and Productivity, delivering actionable insights with humor and honesty. Today, Ryan shares his expertise on the critical importance of partnership and referral relationships, the power of collective wisdom found in mastermind groups, and the transformative impact of implementing the Entrepreneur Operating System (EOS) in business. Throughout their conversation, Ryan and Lee discuss the practicalities of running a home care agency, the indispensable role of a strong and reliable team, and the critical need for structure and customer service excellence. We'll also explore the challenges and potential of expanding business horizons, while Lee shares his passionate vision for transforming public perceptions of senior care. Moreover, we'll introduce you to key strategies, including cloud-based solutions for team progress tracking, and the educational resources offered by Minute Women Home Care. With over five decades of experience and a specialized focus on dementia care, Ryan provides invaluable insights into maintaining high-quality care amidst industry changes, such as the impending CMS rule. Takeaways Focus on core services for quality. Use EOS for operational efficiency. Build partnerships for growth. Connect with Ryan McEniff Website: www.mwhomecare.com LinkedIn: www.linkedin.com/in/ryanmceniff Timestamps 00:00 Massachusetts lacks regulation in home care agencies. 03:36 Challenges include lack of caregiver training incentives. 08:51 Balancing business and charity in specialized niche. 10:48 Increased minimum wage creates competition in caregiving. 14:03 Training programs prepare caregivers for dementia challenges. 17:28 Discussion on dementia care training and pioneer. 20:00 Challenges in providing affordable home care services. 25:44 Family-run home care company founded in 1969. 28:42 Stick to one thing, focus on it. 32:18 Choosing different direction, citing collective expertise. 34:34 Self-improvement books summarized in blog posts. 37:26 Great reminders and ideas for audience growth. 40:56 Structured meetings make a difference in leadership. 45:10 Sarah Barker guides and educates caregivers on marketing. 49:12 Comprehensive assessment and referrals for clients. 52:46 Confidently addressing issues in senior care. 54:35 Emphasizing importance of having a strong team. 57:25 Gratitude for teamwork and community in podcast. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Michael Hansen is an expert real estate broker with over 14 years of experience in the industry, and the owner of Hansen Homes Realty , a luxury real estate brokerage specializing in video marketing and social media advertising. Michael shares his journey in real estate, including his background in foreclosures, the importance of reliable contractors, and the significance of finding a good lender. Meanwhile, Lee Berkowitz emphasizes his commitment through Welcome Back Home Care to assist seniors feeling isolated or transitioning into assisted living communities. Together, they tackle the upcoming changes in real estate negotiations, the impact of high insurance rates, and the necessity of expert guidance in transactions. The episode concludes with a look at upcoming events, gratitude for their audience, and a promise of more expert conversations in future episodes. Takeaways Seek expert advice for decisions. Trust reliable contractors for quality. Connect with local resources for support. Connect with Michael Hansen Facebook: www.facebook.com/HansenHomesRealEstate Website: www.hansenhomesrealestate.com LinkedIn: www.linkedin.com/in/michael-hansen-0a3a0243 Timestamps 00:00 Real estate is about making money and diversity. 09:10 Real estate sales involving probate process. 15:46 Mike helps people find their dream homes. 20:30 Representing one side with fiduciary responsibility. 25:41 Entrepreneur helping seniors with real estate expertise. 29:14 Understanding client needs, finding suitable properties. Communication. 35:54 Seek expert advice before making financial decisions. 41:03 High insurance rates in Florida due to aging roofs. 47:13 Creating happiness through hospitality for lasting memories. 50:36 Advice on relocating to Florida and beyond. 01:00:18 Helping people through advice and learning resources. 01:01:32 Encouraging referrals and well wishes for Coral Springs. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Marty Kiar is a Democratic politician who currently serves as the Broward County Property Appraiser. He was formerly the Mayor of Broward County and a Broward County Commissioner, representing the 1st District from 2012 to 2016. Marty Kiar shares personal anecdotes about his family's influence on his career, his dedication to fitness, and his journey from law to safeguarding the elderly against property-related fraud. He delved into the resources available for elderly citizens in Broward County, touching on essential services such as the mobile exemption and education team, and the OwnerAlert program to combat fraud targeting seniors. We also cover Marty's proactive mobile office approach, legal battles to protect our seniors, the significance of nonpartisan service, and the need for thoughtful voting in local elections. Takeaways Strengthen trust through community engagement. Local election education matters. Safeguard seniors from exploitation. Connect with Marty Kiar LinkedIn: www.linkedin.com/in/marty-kiar-10a70769 Website: www.bcpa.net/Marty.asp Timestamps 09:30 Passionate about fitness, especially aging. 12:51 Legal knowledge helpful for property appraiser role. 15:57 Ways to save on property taxes for seniors. 19:00 Protect property with OwnerAlert program in Broward. 20:32 Collaboration with law enforcement leads to success. 25:00 Senior scammed, property stolen, fight for justice. 27:01 Mobile office team signs people up for exemptions. 33:31 Voting in all elections is very important. 36:10 Serving in the Florida House, striving to help. 37:59 Passionate property appraiser loves helping people. 43:05 Belief in democratic party, fair treatment for all. 47:24 Grateful for serving and helping Broward County. 50:15 Enthusiastic about serving and evolving with technology. 53:25 Occasional fun events, book recommendations, diverse preferences. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Heidi Friedman, Esq., the compassionate heart behind Friedman Elder Law & Estate Planning Department, LLC, understands the unique challenges seniors face. As one of the select few Board Certified Elder Law Attorneys in Florida, she is deeply committed to safeguarding your hard-earned assets and ensuring dignified care in the golden years. As our loved ones age, it’s critical to understand the resources available to ensure their care doesn't deplete their life savings. This is where elder law comes into the picture, serving as a guiding light for families through complex legal terrain. Lee Berkowitz talks with expert Heidi Friedman, Esq. about the importance of early planning. They underscore that by consulting with elder law attorneys, families can protect assets and secure benefits for long-term care. This conversation is not just a litany of services but a call to action for families to start discussions early—understanding their parent's financial situation before a crisis. Heidi and Lee remind us of the power in knowledge and preparation, illuminating the path to responsible and compassionate caretaking for our elders. Takeaways Consult an elder law attorney early. Establish power of attorney documents. Leverage technology and professional assistance. Connect with Heidi Friedman, Esq. LinkedIn: www.linkedin.com/in/heidi-friedman-a1ba2115 Website: www.elderlawdept.com Timestamps 09:10 Free consultations available with minimum charge applied. 17:16 Choose power of attorney carefully, Florida specific. 18:36 Powers of attorney expanded, choose agent wisely. 25:53 Set up a healthcare directive to designate surrogates. 33:02 Estate planning for parents' long-term care. 39:50 Medical professional calls parents, offers tech solutions. 44:16 Independence, dignity, challenges, solutions for caregivers and clients. 47:23 Veterans home care CEO expands innovative programs. 54:40 Elder law attorney provides asset planning strategies. 58:17 Pension used for care, controlled by a doctor. 01:04:32 Connecting with elder care experts for tailored assistance. 01:11:14 Helping people by providing expert elder care. 01:12:32 Refer to unnamed advisor, emphasize reputation and goodwill. 01:21:33 Encouraging caregivers and seeking specialty experience. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
Michael Brevda, Esq . is a trial lawyer and managing partner at Senior Justice Law Firm. He focuses his practice on representing victims of nursing home abuse, serious personal injury, wrongful death, and medical malpractice. Over the years, Mr. Michael Brevda, Esq. has recovered tens of millions of dollars for his clients and their families. Michael highlighted the crucial role of caregivers and facilities in preventing elder abuse. He shared invaluable resources for caregivers, underscored the need for technology in managing dementia, and stressed vigilance in reporting elder abuse. Lee and Michael also dissect the complex issue of staffing in caregiving facilities, highlighting the grave consequences of finance-driven understaffing. They call for stronger regulations to improve staffing levels—a proven factor in reducing negative outcomes such as bedsores and falls. Takeaways: Staffing is key. Advocacy is necessary. Technology is a game-changer. Connect with Michael Brevda, Esq: Website: www.seniorjustice.com Book: The Elder Law Advocate Timestamps: 05:14 Unaligned with values, defended communities, not for you. 09:09 Switched sides to work for injured families. 11:59 Multiple offices in East and West US. 16:24 Insufficient staffing leads to neglect and abuse. 19:33 Clients need to be affluent, receive 24-hour care. 20:41 Shift in types of healthcare facilities' malpractice cases. 26:32 ALFs may prioritize profit over resident care. 28:52 Preparing financially for long term care costs. 31:49 Neglectful care causes preventable pressure ulcers. 34:44 Preventative measures for fall risk include bed alarms. 37:47 Seek help for safety hazards and wounds. 40:55 Families should question nursing home incidents. 45:16 Mitigating risk, understanding, and protecting aging population. 48:11 Justice for families in nursing home disputes. 51:27 Moving story, support for families, subscribe. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Brett Feldman is a passionate advocate for improving accessibility for individuals with mobility challenges. Frustrated by the outdated options provided by Medicare, he set out to make a change. Through his company, Brett distributes the Feather brand of lightweight wheelchairs, providing a more manageable and convenient solution for users and caregivers alike. Brett Feldman's dedication to innovation and accessibility has made a positive impact on the lives of many in the mobility community. Brett and Lee delve into the intricacies of Medicare coverage, the importance of building a community around senior patients, and the impact of providing personalized care to the elderly. Takeaways: Prioritize personalized care and assistance for the elderly. Explore the benefits of long-term care insurance policies. Build a collaborative network of companies. Connect with Brett Feldman: LinkedIn: https://www.linkedin.com/in/brett-feldman-66493169 Timestamps 00:00 Lightweight electric wheelchairs offer independence and convenience. 05:11 Recognizing the value of a good wheelchair. 06:57 VA-accredited attorneys utilize VA benefits for veterans. 09:36 Elderly consider Medicare, Medicaid, and supplemental insurance. 14:57 Welcome Back Home Care anticipates your needs. 17:16 Getting discharged, supplied medical equipment, doctor's calls. 19:32 Support for progressive diseases through community and resources. 25:17 Medicare home health provides dignity and assistance. 26:38 Elite Medical Supply offers Medicare and Functional Living. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
Rita Grandelis is a key member of Unicity Geriatric Care Management. Her personal and professional life is deeply intertwined with geriatric care, especially since her father was diagnosed with dementia nearly a decade ago. Melissa Weiss Bressler is the Director of Business Development for Unicity Healthcare. She has a Master's degree in social work and a long-standing passion for working with seniors. Her first job involved working with dementia patients, and she joined Unicity Healthcare because of its Senior Advisers component. Melissa and Rita from Unicity Geriatric Care Management share their expertise on client-centered care for seniors with dementia, emphasizing the importance of individualized care plans and cognitive stimulation. From managing benefits and insurance to coordinating post-acute care, the Unicity team navigates the complex landscape of elder caregiving with compassion and precision. Join us as we explore their personal experiences, the challenges in healthcare, and the invaluable impact of care managers in the lives of seniors and their families. Connect with Rita Grandelis and Melissa Weiss Bressler: Website: https://www.unicityhealthcare.com Takeaways 1. Care management for seniors requires tailored care plans. 2. Care managers play a pivotal role in crisis situations. 3. Understanding long-term care insurance is crucial. Timestamps 05:40 Offering continuing care for New Jersey residents. 06:44 Alleviating stress for long distance caregivers, blending worlds. 12:46 Customized approach essential in mental health care. 14:46 Effective communication: active listening and asking questions. 17:37 Responding to crisis situations, ideal scenario. 21:54 Uniti team went above and beyond during COVID. 24:25 Finding insurance-accepting psychiatrists can be challenging. 26:42 Provide support for overwhelmed adult children and families. 30:22 Care managers provide crucial emergency support for individuals. 32:52 Hospital fines for repeat high-risk patients. 37:46 Discuss with registries or agencies to optimize. 40:52 Constant communication with clients and their families. 43:40 Great team dedicated to seniors and advocacy. 45:15 Education seminars, coaching, and training for caregivers. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Shari Geller, the founder of Senior Options and a Certified Life Care Manager, has been a member of the Aging Life Care Association since 2005. Shari holds a Master of Social Work, a Certificate in Aging and Gerontology, and is a Certified Geriatric Care Manager. With a deep understanding of the area’s senior resources, Shari empowers seniors by providing the best care through her extensive knowledge and experience. Summer McLaughlan, a care manager with a background in psychology, sociology, and social work, brings a holistic approach to her work. She has a passion for health and wellness and believes in focusing on all aspects of a client’s life, including physical, emotional, mental, and spiritual domains. With experience in the non-profit human services sector and a strong understanding of rehabilitation modalities, Summer collaborates with seniors and their families to promote safety, independence, and overall well-being. Jennifer Escobar, a South Florida native, has dedicated her career to aiding older adults and their families. With over 25 years of experience in the non-profit human services sector, she has skillfully guided individuals and families through the complex network of social services in South Florida. Jennifer's background in inpatient psychiatric hospitals and skilled nursing facilities has ignited her passion for working with the senior population, allowing her to create and implement services that empower seniors to maintain independence and a high quality of life. Takeaways 1. Communication is key: Regular and open communication with families and clients is crucial in ensuring that the needs of aging loved ones are met. 2. Proactive planning and coordination: Care management involves meticulous planning and coordination of various aspects, including home care, rehab, medical follow-up, meals, and equipment. 3. Advocacy and expertise matter: Navigating the healthcare system can be challenging, especially for adult children trying to access the necessary care for their loved ones. Connect with The Guests - https://www.senioroptionsfl.com/ Timestamps 00:23 Elder Care Insights podcast features Senior Options. 05:33 Transitioned into healthcare, connected with older generations. Disliked system, focused on helping others. 07:30 Complete client care, thorough communication, no gaps. 11:49 Effective communication is crucial for relationships. 13:22 Teamwork enhances client care and success stories. 18:04 Check home for safety hazards before discharge. 19:17 Senior options offers resources and partners. 24:04 Passion for client interaction and progress. 26:10 "When will you stop loving it?" 29:22 Honored guests, senior options website mentioned. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Jaimee Friedlander is a dedicated professional who found her passion for working with seniors during her graduate studies in social work. She is a Licensed Clinical Social Worker (LCSW) and Certified Case Manager (CCM). Growing up with a close relationship with her grandparents and witnessing the challenges of the sandwich generation, Jamie knew she wanted to make a difference in the lives of seniors. In this episode of ElderCare Insights , host Lee Berkowitz interviews Jamie Friedlander, the owner of Guiding Care, a geriatric care management company. Jamie shares her journey into the geriatric care management field, her passion for helping seniors, and the valuable services her company provides to ensure the safety, health, and independence of elderly individuals. During the interview, Jamie explains the role of a care manager in assessing the needs of their clients, coordinating services, overseeing care for complex situations, and serving as an advocate for families. She emphasizes the importance of effective communication and proactive planning in managing the affairs of elderly individuals, especially during hospitalization and discharge planning. Listeners gain insight into the flexible and personalized approach of Guiding Care, the benefits of care management for families, and the significance of reunifying families by facilitating relocation to be closer to loved ones. Takeaways Care managers assess needs and coordinate services. Communication and planning are critical for elderly safety. Care services help the elderly relocate near family. Connect with Jaimee Friedlander Website: www.guidingcarefl.com Timestamps 03:00 Care management team provides services for elderly. 04:00 Hiring a care manager can help coordinate care, advocate, and provide peace of mind. 07:51 Managing bills for clients important for independence. 11:57 One main contact for families in Guiding Care. 13:53 Helping families connect, move, and reunite. 17:12 Matching caregivers based on location, needs, and compatibility. 22:49 Advocate for loved ones in busy hospitals. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Kellie Camp-Thomas is the Community Engagement and Business Development Manager at John Knox Village of Florida, Inc. Kellie Develops, expands, improves, and grows all part of my business development strategy at John Knox Village. She continues to connect with hospital systems, including CEO’s, clinical directors, and physicians to expand the services at JKV to our residents. In this episode of Elder Care Insights , host Lee Berkowitz interviews Kellie Camp-Thomas from John Knox Village, a Continuing Care Retirement Community (CCRC). They discuss the services and amenities offered at John Knox Village, as well as the unique approach to care provided by the facility. Kellie explains the concept of a CCRC and how residents can move in as independent individuals and age gracefully in the community, with access to various levels of care as needed. She also highlights the wide range of activities and amenities available, including a comprehensive gym, restaurants, bars, and cultural events. Kellie further discusses the unique features of John Knox Village, such as the Green Project, which creates a home-like environment for residents, and the use of individual medicine boxes instead of med carts. The episode concludes with a discussion on respite care and hospice services offered at John Knox Village. Connect with Kellie Camp-Thomas Website: www.johnknoxvillage.com LinkedIn: www.linkedin.com/in/kellie-camp-thomas-843759196 Key Takeaways: CCRC offer comprehensive senior care. John Knox Village supports active lifestyles. The Green Project focuses on the resident's well-being. Timestamps: 01:13 CCRC is a buy-in care community. 06:06 No med carts, personalized medicine boxes for safety. 07:40 Respite care offers flexibility for caregivers. 11:13 John Knox: 56 years of family and care. 13:59 Great resource base at John Knox Village, networking with Kellie for any questions. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
Patricia Gouldbourne is a dedicated and compassionate home health care aide, known for her outstanding service and care for her clients. Originally from Jamaica, Patricia has been volunteering for the elderly since she can remember. Patricia has been a Caregiver since 2005 and currently is a coordinator at Welcome Back Home Care. Patricia is very active with her church, and spends time with family as much as possible. In this episode of Elder Care Insights , host Lee Berkowitz welcomes Patricia Gouldbourne, an experienced caregiver from Welcome Back Home Care, to share her journey and insights into providing excellent care for the elderly. Patricia discusses her passion for caregiving, the importance of maintaining dignity and independence for individuals, and the high standards upheld by Welcome Back Home Care in selecting and empowering caregivers. Listeners gain valuable knowledge about the crucial role caregivers play in the lives of elderly individuals and the commitment of Welcome Back Home Care in delivering top-notch care services. Connect with Patricia Gouldbourne Website: www.welcomebackhomecare.com Phone Number: 561-279-6400 Key Takeaways: Caregivers should preserve elderly dignity and autonomy. Organizations empower caregivers for quality elderly care. Trust and personal engagement are key in elderly care. Timestamps: 02:55 Grateful for caregiver who helped aging parents. 05:03 First encounter in van leads to success. 07:47 Caregiver gained trust through patience and sarcasm. 10:14 Powerful choices define our autonomy and fear. 15:06 Client relationships are important in home health care. 18:40 Family takes care of family in home healthcare. 20:07 Orientation and individual meetings ensure caregiver selection. 25:41 Great culture, intuition, presence in transportation. Miami Heat success example. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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ElderCare Insights by Welcome Back Home Care with Lee Berkowitz
ElderCare Insights by Welcome Back Home Care with Lee Berkowitz podcast artwork
 
Welcome to ElderCare Insights with Lee Berkowitz, the podcast designed to help you navigate the complex world of elder care. We know the questions and concerns you're grappling with–we've been there too. Each episode is packed with answers to your FAQs, solutions to common challenges, and the essential tools you need to make informed decisions. We'll introduce you to experts that help you navigate this important phase of life. At 'ElderCare Insights,' we believe that knowledge empowers you to attain the best care for your loved ones. Don’t let your loved ones suffer during this challenging phase of life. Listen, be informed, and let’s make this the best phase of your life and your loved one’s life. This is ElderCare Insights. Welcome home. Book a call with Lee Berkowitz: www.welcomebackhomecare.com…
 
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