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Wir helfen Menschen und Unternehmen, die Herausforderungen rapider Digitalisierung zu meistern. Von Marketing, Vertrieb, Kundenservice, CRM über Remote Work, virtuelle Konferenzen und Social Media bis hin zu PR und Content Marketing - regelmäßig teilen Experten und Expertinnen in unserem Podcast Listen & Grow ihr Wissen. Gehostet wird der Podcast von HubSpot's Digital-Spezialisten. Alle Informationen zum Podcast unter: https://www.hubspot.de/podcasts/listen-and-grow
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Das Christliche Radio München will Ihnen Unterhaltung, Spaß, Trost und gute Impulse für Ihren Alltag geben. www.christlichesradio.de
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🎯 Consultant Formateur Marketing Digital et Social Selling | 🤖 Veille #innovation
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The CRM Talk Show
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Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.
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O 24CAST é o primeiro e maior podcast do mundo para assuntos ligados ao Bitrix24, plataforma de comunicação e colaboração. Está ativo desde 2018 (em sua 7ª temporada em 2024) e em 2021 ganhou o prêmio de Best Bitrix24 Promo Activity. Com apresentação do CEO da CRMThink, Romualdo Silva, o projeto é exclusivo da empresa, que fala sobre as ferramentas Bitrix24, traz papos com especialistas, cases de sucesso e grandes oportunidades de impulsionar o seu negócio!
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This show dives into topics related to CRM Archaeology and is hosted by longtime professionals in the field.
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Podcast con sugerencias y tips de CRM, Engagement, Marketing, Ventas, Servicio, Comunidades y Redes Sociales (Customer Relationship Management).
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Im CRM Podcast mit Nico Zorn erfährst Du, wie Du aus Deinen Kundenbeziehungen mehr herausholst: Aktuelle Best Practices, neue Tools und Technologien, erprobte Strategien und wichtige Impulse für erfolgreiches Customer Relationship Management. Nico ist Mitgründer der CRM und E-Mail-Marketing Agentur Saphiron (www.saphiron.de) und seit 1999 in der digitalen Wirtschaft tätig. Nico ist als Referent, Lehrbeauftragter und Speaker aktiv. Seit 2003 veröffentlicht er den Branchendienst CRMBlog.de. Im ...
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פודקאסט ובלוג העוסקים בנושאי אימייל מרקטינג, שיווק, ודאטה הגעתם אל הבלוג והפודקאסט המובילים והמעודכנים ביותר בעברית בנושא אימייל מרקטינג ועבירוּת מיילים (email deliverability) הכולל עשרות מאמרים עומק ופודקאסטים בנושא אימייל מרקטינג למתחילים ומתקדמים ומכסה את התחום בצורה מקצועית. אימייל מרקטינג הוא ערוץ ותיק, אבל אולי דווקא בגלל שהוא "הסבא" של המדיה הדיגיטלית הוא לא מקבל את תשומת הלב וההתמקצעות הראויה. אבל זה הולך ונהיה קשה... כדי להצליח באימייל מרקטינג צריך להתמקצע ולא לסמוך רק על כך שהפלטפו ...
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Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices
Third Stage Consulting Group
Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices is a podcast hosted by top industry thought leaders, Eric Kimberling and Kyler Cheatham. In each episode, they discuss the best practices for implementing digital transformation, ERP, HCM, and CRM solutions in businesses of all sizes. Whether you’re a CIO, CTO, or IT manager, this podcast is a must-listen for anyone responsible for digital transformation in their organization. The podcast features i ...
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Crm nouvelles Cover art photo provided by Sonja Punz on Unsplash: https://unsplash.com/@sonnnchen
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CRM Success Secrets, the podcast where we'll chat about all things CRM (Customer Relationship Management) in a casual, down-to-earth way. The host, Mary Sue Dahill, is a hot mess tamer, CRM expert, and automation queen. If you're a business coach or consultant looking to simplify your daily grind, supercharge your client interactions, and ultimately ramp up your business, you've found your new favorite podcast. Why? Because Mary Sue has a deep passion for systems, but not just any systems – ...
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Best practices in customer relationship management (CRM Management) from Funnel Media Group, hosted by Susan Finch
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Profiles in CRM features short interviews with CRM professionals from all experience levels and educational levels. I ask a standard list of questions and see how each person answers them based on their experience.
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CRMA's purpose is to facilitate professional development and training opportunities for member magazines and opportunities to exchange information and ideas. The Association seeks to encourage high editorial and journalistic standards and to compile industry research and data for the membership. City and regional magazines are promoted as a major media market. CRMA represents member magazines on major national and regional policy issues (legal journalistic, commercial, and political), as wel ...
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Every customer success story made us who we are. As a matter of fact, you and I, we're a culmination of all the stories we know, including ours. Tune into the Zoho CRM Podcast for insightful conversations with customers and industry experts who share their stories, ideas, and pro-tips on sales and management. Hosted by multiple talents at Zoho CRM, catch up on the latest business events, tech updates, and more with our handpicked guests, every month.
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CRM is a worldwide organization committed to starting and sustaining movements of committed followers of Jesus. We seek spiritual depth and innovative strategies that pioneer new ground among the unreached and unchurched, bring transformation among the poor, and mobilize the Church for mission. Our recordings explore important topics facing the Church and her mission in the world today.
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What is CRM? How can I use CRM to better manage my contacts or track interactions? Is CRM worth the set-up time and learning curve? You’re only clueless as long as you’re not pursuing answers to these questions. Join us for today’s episode of Clues for the Clueless CRM Marketer and we’ll find out together.
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A podcast channel for Salesforce users and beyond to listen to high adopters, understand facts, how the tool can help make you money and more!
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Welcome to the C-Los and RJ in the PM podcast, where amazing things happen. href="http://efeck.com">http://efeck.com Cover art photo provided by Efe Kurnaz on Unsplash: https://unsplash.com/@efekurnaz
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Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.
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ECFIT 說電商，談 O2O 零售品牌的實戰經驗與數位趨勢 Powered by Firstory Hosting
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DataFox is a company intelligence platform that helps sales, marketing, and investing teams find and prioritize target companies to source more opportunities. DataFox’s team of 100+ human analysts verify AI-sourced insights on millions of businesses to provide robust Company Data, Growth Signals, and Account Scoring. Our podcast brings you the best content from our executive interviews, our monthly sales optimization meetups, and our webinar series.
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¡Prepárate para una dosis de pura inspiración empresarial con "Píldoras para ZOHO CRM"! Aquí, nos sumergimos en el emocionante mundo de la transformación digital, ayudando a freelancers y empresarios a abrazar las fabulosas herramientas que ZOHO tiene para ofrecer. ¿Estás cansado de sudar la gota gorda tratando de llevar tu negocio al siguiente nivel tecnológico? ¡Entonces este podcast es para ti! Desde ventas hasta marketing online, facturación hasta atención al cliente, exploramos cómo ZOH ...
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CONTACT THE THIRD STAGE TEAM: https://www.thirdstage-consulting.com... ORDER THE BOOK ‘THE FINAL COUNTDOWN’: https://a.co/d/2IjvDWV ------------------------------------------------------------------- 🔗 MORE DIGITAL TRANSFORMATION RESOURCES ------------------------------------------------------------------- 2024 DIGITAL TRANSFORMATION REPORT: https:…
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Inteligencia Artificial Conversacional: Realidades y Futuro en CRM y Experiencia del Cliente #ia #cx
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Nos acompaña Federico Müller, Consultor en Transformacion & Negocios Digitales, que ha tenido la experiencia de estar como implementador, consultor, comprador y proveedor de diferentes soluciones de Conversational AI. Hablamos de tendencias y realidades en #conversacionesdecrm Federico Müller: https://www.linkedin.com/in/federicomuller/Conversation…
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Are archaeologists grossly underpaid? - Ep 289
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Is it true that archaeologists are grossly underpaid across the board? Is there current opportunity for fair compensation? What does “commensurate with experience” mean? Transcripts For rough transcripts of this episode go to https://www.archpodnet.com/crmarchpodcast/289 Blogs and Resources: Bill White: Succinct Research Doug Rocks-MacQueen: Doug’s…
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Diese Folge kickt! Steffen Kallweit, Channel Manager beim Deutschen Fußball-Bund (DFB), und Justin Pohl, Brand Marketing Manager bei HubSpot, sprechen nicht nur über die Kader-Nominierung zur Europameisterschaft, sondern vor allem auch über Creator, TikTok und die Frauen-Nationalmannschaft bei Olympia. Kapitel: (00:00) Intro und Begrüßung (02:48) I…
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📰 La revue de presse hebdomadaire du digital et de l’innovation 🌐🔍🤖 ✉️ Nous sommes plus de 3000 abonnés à la newsletter Digital News sur LinkedIn, rejoignez-nous: https://www.linkedin.com/newsletters/actualit%C3%A9s-du-monde-digital-6915542225221222400/ 🔗 Toutes les revues de presse ou dans ma bio: https://promo.socialselling.top/bio 🚀 Depuis 20 an…
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Welcome to CRM Success Secrets! In our 'Mastering Client Onboarding' series conclusion, we focus on avoiding common onboarding mistakes that can impact client relationships. From complex processes to messaging inconsistencies, we provide strategies to prevent errors and ensure successful onboarding. Join us as we discuss the 'rule of 3' in customer…
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In der 37. Episode des CRM Podcasts diskutiere ich mit Sarah-Yasmin und Patrick Klinkberg über die spannenden Entwicklungen, mit denen wir uns aktuell im E-Mail-Marketing beschäftigen. Themen der Folge: Holistisches CRM: Warum Kundenbindung immer ganzheitlich betrachtet werden sollte. Spam-Richtlinien und Beschwerderate: Der Umgang mit Gmail und Ya…
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Steve and Sam talk to Sati Hillyer, founder, and CEO of OneMob, about his journey from starting the AppExchange at Salesforce to developing and advancing his company's video platform for sellers over an almost ten-year period. With a OneMob microsite, sellers can provide context, content, and a clear next step for the prospect. 👉 If you are in sale…
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Carl Cookson Episode 137: Markus Erlandsson and Malin Martnes chatted with Carl Cookson about the plugins he made for XrmToolBox. Carl has written 7 plugins and contributed to two others. Carl starts by explaining what XrmToolBox helps with and how he has written multiple plugins. Bio As a driven, proven Solution Architect, I provide platforms and …
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Esta nova versão traz inovações significativas que ampliam suas funcionalidades e melhoram a experiência do usuário. Entre as novidades, destaca-se o CoPilot PRO, um assistente de IA com 30 funções predefinidas que pode atuar em diversas áreas, agora disponível no aplicativo móvel. Os novos Canais permitem separar informações por assunto, integrado…
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Neste episódio do 24Cast, vamos abordar o novo recurso 'Criador de BI' (Business Intelligence) do Bitrix24, destacando suas funcionalidades, primeiras impressões e comparações com outras ferramentas de BI do mercado. Romualdo e Leo também exploram as capacidades do Criador de BI, como a criação de gráficos, indicadores e filtros avançados para anal…
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ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: https://www.thirdstage-consulting.com/contact-us/ FOR SPONSORSHIP OPPORTUNITIES: contact@majortom-productions.com 🔗 Explore Our Latest Resources: 2024 Digital Enterprise Operations Report: https://resource.thirdstage-consulting.com/2024digitalentopreport TSC Resourc…
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מדוורים יצרו הקשר אובססיבי כמעט, בין אחוזי פתיחת אימיילים להצלחה (לפי ראות עיניהם) של פעילות האימייל מרקטינג שלהם. עבור הרבה מדוורים אחוזי פתיחה נמוכים הם הוכחה שאימייל מרקטינג לא עובד וה"הוכחה" כביכול לכישלון פעילות האימייל מרקטינג שלהם. לעומת זאת אחוזי פתיחה גבוהים הם כביכול "הוכחה" להצלחת פעילות האימייל מרקטינג. אבל הרבה פעמים אין קשר בין פתיחת …
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AI is a hot topic in mainstream discussions, but is it truly impacting and benefiting manufacturers and distributors? That’s what I will be discussing today. #ai #manufacturing #distribution #artificialintelligence ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: https://www.thirdstage-consulting.com/contact-us/ F…
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Jorge Koremblit, Retail Specialist y Strategy Consultant, realizó un estudio de las estrategias omnicanales para WoowUp, empresa de SaaS de retail CRM marketing en Latam. Y en Tomando Café con Jesús Hoyos Jorge presento los resultados de este estudio.Jorge Koremblit: https://www.linkedin.com/in/jorge-koremblit-9aa661/El estudio lo pueden bajar aquí…
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Change management can be an overrated discipline, but why is that? That’s what I will be discussing today. #ocm #organizationalchange #digitaltransformation ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: https://www.thirdstage-consulting.com/contact-us/ FOR SPONSORSHIP OPPORTUNITIES: contact@majortom-productions…
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Neste episódio do 24Cast, vamos discutir as últimas atualizações do PowerZAP, um aplicativo de integração entre o WhatsApp e o Bitrix24. Para isso, Romualdo traz um convidado muito especial: DJ da BR24, que compartilha detalhes sobre as novas funcionalidades e melhorias que tornam o PowerZAP uma ferramenta essencial para empresas que utilizam o Wha…
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People often ask me how I got involved in consulting and how my career has progressed over the years, what I’ll be talking about today is how I broke into the world of consulting and how my career has evolved since then. #consulting #erpsoftware #enterprisesoftware ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: …
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בשנים האחרונות מתפתח ג'אנר חדש שככל הנראה הושאל מעולמות ה-affiliate marketing – שיווק באמצעות שותפים - שמאפשר לכל מי שמפעיל ניוזלטר לעודד הפצה ויראלית של הניוזלטר. Referral programs נפוצים גם להפצה של מוצרים ושירותים. הוותיקים זוכרים שבתחתית של כל אימייל שנשלח באמצעות השירות של Hotmail שירות האימייל החינמי הראשון היה קישור להפצת השירות תמורת הגדלת …
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Heute haben wir etwas Einzigartiges für euch vorbereitet: eine Zeitreise durch die besten Momente unserer Episoden aus dem Jahr 2024 – und alles ist 100% KI-generiert. Sind unsere Hosts Justin und Phil wirklich menschlich, oder hat die KI schon übernommen? Macht euch auf einige Überraschungen gefasst! In der Show erwähnt: (00:00) **KI-Intro: Mensch…
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Digital transformations and ERP implementations don’t just succeed due to luck or by throwing everything you have at them hoping something will stick. They are successful because we have a system, a repeatable system, for success. What exactly constitutes a repeatable system for digital transformation or ERP implementation success? That’s what I wi…
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Cameron Marsh, Senior Analyst at Nucleus Research, returns to #tomandocafeconjesushoyos to discuss the recent innovation on #crm around Artificial Intelligence, No-Code and Platforms. We discussed the realities of the cost to implement AI, the use of No-Code to save money, and the use of platforms to manage the customer engagement. Some of the vend…
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📰 La revue de presse hebdomadaire du digital et de l’innovation 🌐🔍🤖 ✉️ Nous sommes plus de 3000 abonnés à la newsletter Digital News, rejoignez-nous! 🔗 Toutes les revues de presse ou dans ma bio: https://promo.socialselling.top/bio 🚀 Depuis 20 ans, j’accompagne les entreprises dans la réussite de leur business digital. Découvrez comment j’arrive à …
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What is Business Process Management? [Introduction to Business Process Improvement and Optimization]
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Business process management is one of the fundamental and foundational aspects of a digital transformation or an ERP implementation, but what exactly is business process management and how does it tie into your initiatives? That’s what I will be discussing today. #businessprocessmanagement #businessprocessimprovement #organizationalchange ORDER MY …
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Thiago, responsável pelo Bitrix24 na CODAM, explica como a empresa integrou essa ferramenta para automatizar processos, melhorar a comunicação entre departamentos e aumentar a eficiência. Ele detalha como o Bitrix24 é usado para gerenciar tarefas, fluxos de trabalho e comunicação com clientes. A empresa também utiliza diversas integrações com siste…
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What happens when your CV/Resume gets reviewed? In a different, from our normal, podcast the team takes a stab at the hiring process. Transcripts For rough transcripts and to view the fake resumes, go to https://www.archpodnet.com/crmarchpodcast/288 Blogs and Resources: Bill White: Succinct Research Doug Rocks-MacQueen: Doug’s Archaeology Chris Web…
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Many organizations going through digital transformations do so because they want to harmonize the systems that they have. But what exactly is system harmonization and what can we do to achieve that? That’s what I will be discussing today. #digitalstrategy #digitaltransformation #interoperability ORDER MY NEW BOOK: The Final Countdown: https://thefi…
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מאמרים קשורים בבלוג: מערכת וורדפרס דומיין מערכות דיוור על וורדפרס כתובות IP הפרדת דיוורים See omnystudio.com/listener for privacy information.Di Sella Yoffe
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Welcome back to CRM Success Secrets, In Episode 4, "Streamlining Communication: Automating Client Interactions," discover how automation can revolutionize your client engagements. From purchase confirmations to personalized emails, automation becomes your superhero ally, freeing you from manual tasks. Let's transform your business communications in…
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In dieser Folge der L&G Shorts gibt euch Lisa einen Einblick in bessere Serviceorientierung. Wer ein Produkt oder eine Dienstleistung sucht, wird mit Angeboten überschüttet. Dabei gleichen sich die Qualität der Produkte und Dienstleistungen weiter an, die Entscheidung für einen Anbieter fällt häufig schwer. Immer wichtiger: Wie gehen Unternehmen mi…
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While technology is not usually the primary cause of digital transformation failures, it does play a significant role. What are the reasons behind technology failures and how can they impede the success of your digital transformation? That’s what I will be discussing today. #digitaltransformation #digitalstrategy #technology DOWNLOAD MORE RESOURCES…
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Maurício Gimenez, operando diretamente do Rio Grande do Sul, descreve a situação grave causada por chuvas intensas que resultaram em enchentes em mais de 300 municípios, afetando cerca de 80% do estado. Ele destaca o espírito de união e a mobilização de esforços civis e corporativos para resgatar pessoas e iniciar a reconstrução das áreas afetadas.…
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📰 La revue de presse hebdomadaire du digital et de l’innovation 🌐🔍🤖 ✉️ Nous sommes plus de 3000 abonnés à la newsletter Digital News, rejoignez-nous! 🔗 Toutes les revues de presse ou dans ma bio: https://promo.socialselling.top/bio 🚀 Depuis 20 ans, j’accompagne les entreprises dans la réussite de leur business digital. Découvrez comment j’arrive à …
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Too often organizations treat digital transformations like a gamble, they’re taking big risks without much of a payoff. What is it we need to know about transformation gambling? That’s what I will be discussing today. #digitaltransformation #erpsoftware #digitalstrategy ORDER MY NEW BOOK: The Final Countdown: https://thefinalcountdown.com/ 🔗 Explor…
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Este episódio do 24Cast, Romualdo e Leo discutem os desafios e estratégias eficazes para a migração de dados entre diferentes sistemas de CRM, com um foco especial em transferências para o Bitrix24. Explore conosco diferentes técnicas para garantir uma transição suave e segura de dados valiosos entre plataformas. Vem com a gente! Participantes do E…
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What are some of the lessons and takeaways we can learn from a $1B+ ERP failure? There are a number of them. That’s what I will be discussing today. #erpimplementation #organizationalchangemanagement #digitaltransformation ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: https://www.thirdstage-consulting.com/conta…
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אם לא הייתם עושים מנוי לעיתון או מגזין שכל התוכן שבו היה פרסומות בלבד ללא שום תוכן אחר, למה מותגים בכלל ומותגי איקומרס בפרט חושבים שזה רעיון טוב לשלוח אימייל 3 פעמים ביום או 6 פעמים בשבוע כשכל התוכן הוא פרסומות בלבד? אולי חלק מהנמענים "רודפי מבצעים" וממש מחכים לקבל יום-יום אימיילים עם מבצעי מכירות אך עבור אחרים תדירות דיוור כזו של פרסומות מדוורות י…
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„Am Anfang habe ich das wirklich nur ganz wenigen Menschen erzählt, weil das für mich so zerbrechlich war.“, das sagt Susanne Frankholz über eine Entscheidung in ihrem Leben. Sie hat sich entschieden, ihr Leben lang SINGLE zu bleiben. In dieser Podcast-Folge sprechen wir über das Single-Leben, Ehelosigkeit und ein ganz besonderes Berufungserlebnis.…
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In today's episode, we delve into the third stage of our comprehensive 5-step client onboarding mastery guide. Prepare to create engaging onboarding material that not only welcomes but also effectively guides and captivates your new clients right from the start. We'll explore five crucial components: utilizing the onboarding guide as a roadmap, int…
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In dieser Folge sprechen Jean-Marc Noel, Co-Founder & CEO von Trusted Shops und Leslie Boadum über die Wichtigkeit von Vertrauen für digitalen Konsum zu sprechen. Es gibt Tipps, wie man Vertrauen mit Kunden aufbauen kann, was im digitalen Bereich besondere Herausforderungen mit sich bringt. Wie hat sich die Customer Journey kontinuierlich verändert…
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Was die Regierung erlaubt, kann doch nicht gefährlich sein, oder? Wir sprechen in der Jugendsendung SOULfood über Cannabis und die neuen Gesetze. Was darf man, welche Folgen hat es und braucht es das wirklich? Annika Eller interviewt die jungen Theologen Max-Joseph "MJ" Schütt, Pastor in Ausbildung in München und Augsburg, sowie Lukas Rauffer, Past…
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One of the most common questions we get amongst our small and mid-size clients is, are we too small for a big ERP system? How can you determine the answer to this question? That’s what I will be discussing today. #erpsoftware #erpsystem #smallbusiness BUY MY NEW BOOK—The Final Countdown: https://thefinalcountdown.com/ 🔗 Explore Our Latest Resources…
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📰 La revue de presse hebdomadaire du digital et de l’innovation ✉️ Nous sommes plus de 3000 abonnés à la newsletter Digital News, rejoignez-nous! 🔗 Toutes les revues de presse Digital News: https://my.socialselling.top/rdp 🚀 Depuis 20 ans, j’accompagne les entreprises dans la réussite de leur business digital. Découvrez comment j’arrive à conclure …
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When going through a digital transformation or ERP implementation it’s not uncommon to see the project go off track or to run into challenges along the way. However, there are a lot of things that I would do to help you fix your project or right the ship. That’s what I will be discussing today. #digitaltransformation #erpimplementation #projectmana…
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Os apresentadores, incluindo especialistas em Bitrix24 e Protheus, detalham o processo de integração entre os dois sistemas. A discussão cobre aspectos técnicos, como a automação de cadências de vendas e a importância de alinhar as regras de negócio entre os sistemas para facilitar a transição e operação de dados. Eles abordam o desenvolvimento de …
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Are you looking towards the UK as you consider graduate schools in archaeology? This week, Doug gives us a rundown on how the system “over there” works, and we compare it to the US system. Even though both countries speak English, many words mean different things when the systems collide - you have been warned! Transcripts For rough transcripts of …
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Growth Strategies for Family-Owned Businesses [Becoming a Process- and Technology-Enabled Company]
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Research shows that most family-owned businesses fail by the time they reach the 3rd generation of the family. Why do family-owned businesses fail and how can they grow and scale their organizations more successfully? That’s what I will be discussing today. #digitaltransformation #familybusiness ORDER MY NEW BOOK: The Final Countdown: https://thefi…
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לפודקאסט בעברית שיחה עם Jakub Olexa מייסד ומנכ"ל Mailkit ו-Omnivery וחבר בכיר בארגון M3AAWG (The Messaging, Malware and Mobile Anti-Abuse Working Group) אנחנו משוחחים על: אוטנטיקציה של אימיילים ; על ההבדלים בין מערכות דיוור אוטומציה שיווקית ; איך מערכת דיוור טובה מגנה על התשתיות שלה מפני Abusers ; מהו ESP reputation ומה ההבדלים בין מערכות דיוור ואו…
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