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248. Enhancing Patient-Provider Communication in Breast Cancer Care with Stephanie S. Abbott
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In this episode of Breast Cancer Conversations, I had the pleasure of speaking with Stephanie S. Abbott, a remarkable individual who has navigated the complex worlds of both healthcare administration and cancer survivorship. Stephanie brings a unique perspective, having served in multiple leadership roles in healthcare, including Chief Experience Officer for Adventist Health and Division Vice President of Patient Experience for HCA.
Stephanie shared her personal journey, from her diagnosis on November 12, 2021, to her experiences as a patient undergoing treatment. She highlighted the emotional and operational challenges she faced, offering invaluable insights into the friction points within the healthcare system. Stephanie's story underscores the importance of human connection and effective communication between patients and healthcare providers.
Stephanie is also the author of the book Buried or Planted: 100+ Expert Insights from a Healthcare Executive's Journey as a Cancer Patient on Amazon below: https://www.amazon.com/Buried-Planted-Insights-Healthcare-Executives/dp/B0D4Q9QM78
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