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EP 8: The CEO Dilemma: Training vs. Mentoring for a Lifestyle Business
Manage episode 448629335 series 3601242
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In this episode, Keith Miller discusses the critical difference between training and mentoring employees. He shares insights from working with a property management company that struggled to retain happy clients and employees, despite having detailed processes and training in place. Miller emphasizes that mentorship is essential for developing people, not just teaching tasks. He provides practical tips for effective mentorship, such as having employees shadow the CEO, encouraging mistakes, explaining the big picture, and committing significant time to the mentorship process. The episode underscores the importance of mentorship in building a successful, lifestyle-oriented business.
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