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Communication Choices for Customers - Flexible Collections with Simon Howard

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Manage episode 299082616 series 2965899
Contenuto fornito da MetCredit. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da MetCredit o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

When you think about debt collection, you think about a phone call. There was a time when that was more or less true. It's 2020 and the telecom industry has shifted. Cord cutting means landlines aren't as available as they used to be, and there's no phone book for mobile phones. Text messaging have shifted when and where collectors can reach people.

Simon Howard is the Canadian Director of Canadian Operations for Illion, an Australian company with a suite of debt "receivables optimization solutions." Simon Howard explains how Illion's tools allow collection agencies merge email, text and phone communications, and even payments by text, for more efficient and successful debt recovery.

Have overdue accounts you need collected? Get Started Today! https://www.metcredit.com/contact/

MetCredit in Canada: http://www.metcredit.com
MetCredit in the United States: http://www.metcreditusa.com
Collection Advisor Blog: https://blog.metcredit.com/
YouTube: https://www.youtube.com/channel/UCYZUyCh4ExSogfqj6qC-orw
MetCredit Business Debt Recovery Calculator: https://www.metcredit.com/debt-recovery-calculator/

  continue reading

46 episodi

Artwork
iconCondividi
 
Manage episode 299082616 series 2965899
Contenuto fornito da MetCredit. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da MetCredit o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

When you think about debt collection, you think about a phone call. There was a time when that was more or less true. It's 2020 and the telecom industry has shifted. Cord cutting means landlines aren't as available as they used to be, and there's no phone book for mobile phones. Text messaging have shifted when and where collectors can reach people.

Simon Howard is the Canadian Director of Canadian Operations for Illion, an Australian company with a suite of debt "receivables optimization solutions." Simon Howard explains how Illion's tools allow collection agencies merge email, text and phone communications, and even payments by text, for more efficient and successful debt recovery.

Have overdue accounts you need collected? Get Started Today! https://www.metcredit.com/contact/

MetCredit in Canada: http://www.metcredit.com
MetCredit in the United States: http://www.metcreditusa.com
Collection Advisor Blog: https://blog.metcredit.com/
YouTube: https://www.youtube.com/channel/UCYZUyCh4ExSogfqj6qC-orw
MetCredit Business Debt Recovery Calculator: https://www.metcredit.com/debt-recovery-calculator/

  continue reading

46 episodi

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