Iterating Employee Experience with Sarah-Jayne Lehtinen

Talent Management Truths

“We always have to be going back and looking at what are we doing? Is it working? Why or why not?
-Sarah-Jayne Lehtinen

Do you have an approach for ensuring a continuous feedback loop when it comes to employee experience? How do you and your HR team navigate adapting to business needs? In today’s episode, my guest and I delve into the importance of designing intentional employee experiences, the importance of iteration, and adapting to the ever-changing needs of the business.

My guest is Sarah-Jayne Lehtinen. As a former educator, project manager and operations specialist, Sarah-Jayne joined Prodigy 7 years ago to build a People team. She has had the privilege of helping shape a unique culture that has helped the company succeed and grow (even through the ups and downs). Prodigy has grown from 20 to 300 employees in the last 7 years. With a highly aspirational mission “to help every student in the world to love learning,” having a high performing team is essential to achieving that mission and Sarah-Jayne has been building a team that is well positioned and excited to enable that.

In this episode of Talent Management Truths, you’ll discover:

• How intentional design of your employee experience can drive engagement
• Examples of how cross-functional collaboration can break down silos
• Insight into the evolution of a performance management approach from high empathy and low effectiveness to a balance of the two

Links

• Sarah-Jayne Lehtinen on Linkedin: https://www.linkedin.com/in/sarah-jayne-lehtinen-051702a1

Are you a Talent leader who is longing for a safe place to bounce ideas off of? In addition to my group programs I work privately with a select few clients as their Talent Management Thought Partner. I will help you, over the next 90 days, create the space, the intention and the strategy to implement an initiative that is CRITICAL to your team. Let’s chat and see if there’s a fit. Book me online at greenappleconsulting.ca/contact

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