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E47 Simon Kriss - Demystifying AI: A journey from fear to transformation
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"AI is a little bit like fine wine in that everybody knows the name. Everybody thinks it looks great, but most people still really don't understand it."
Simon Kriss
This month’s theme
This month we explore the latest trends reshaping various sectors in Australia, from technological innovations driving business growth to market disruptors demanding strategic adaptation for survival.
Key topics include leveraging cutting-edge technologies to spur growth as well as formulating agile strategies to respond effectively to industry disruptions.
In this episode you’ll hear about
- How to educate CEOs and leaders about AI and its potential impact.
- How CEOs and C-suite leaders need to communicate their position on AI to alleviate fears and build a safe environment for experimentation.
- How to use AI to explore new boundaries and create new products.
- How to identify pain points in the organisation and prioritise AI use cases
- Where to start your AI journey today.
Key links
Simon's website: https://simonkriss.ai
Simon's LinkedIn profile: https://www.linkedin.com/in/simonkriss/ (Simon mentioned he will send a free PDF of his book to anyone who connects with him after listening to this podcast episode)
Simon's book on Amazon: "The AI-Empowered Customer Experience" by Simon Kriss https://www.amazon.com.au/Empowered-Customer-Experience-practitioners-possibilities-ebook/dp/B0C9YCPT4J
CSIRO's Data61: https://data61.csiro.au/
Australian Government AI Ethics Principles: https://www.industry.gov.au/data-and-publications/building-australias-artificial-intelligence-capability/ai-ethics-framework/ai-ethics-principles
OpenAI: https://www.openai.com/
Anthropic: https://www.anthropic.com/
Hugging Face: https://huggingface.co/
Canva: https://www.canva.com/
Beautify: https://beautifycloud.com/
Allmybraindecor: https://allmybrain.com/
Katonic: https://katonic.ai/
Brainfish: https://brainfish.ai/
About our guest
Simon Kriss, Chief AI Officer at simonkriss.ai is a sought-after keynote speaker and consultant. He is author of “The AI Empowered Customer Experience”, hosts podcasts on CX and AI, and was named in the 2024 CX Top 50 Global Influencers to follow.
Based in Melbourne Australia, Simon is a CX and AI futurologist who presents to audiences around the world and works with company boards and C-suite executives to help them better understand where the AI opportunities lie for their businesses.
About our host
Our host, Chris Hudson is a Teacher, Experience Designer and Founder of Company Road, helping businesses and leaders find meaning, impact and positivity.
Chris considers himself incredibly fortunate to have worked with some of the world’s most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders internationally.
For weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/
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