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Episode 45 - Navigating Difficult Conversations: Expert Tips and Strategies
Manage episode 418228176 series 3501694
Contenuto fornito da Aaron Quinonez and Jessica Burgans, Aaron Quinonez, and Jessica Burgans. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Aaron Quinonez and Jessica Burgans, Aaron Quinonez, and Jessica Burgans o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Sgt Q and Doc Jess talk about managing difficult conversations focusing on non-defensive communication. They discuss current anti-Israel and pro-Palestine protests on college campuses and the broader implications of defensive communication in such heated debates. They detail advancements in understanding assertive communication through an e-book, highlighting strategies to communicate effectively without aggression or defensiveness. Key points include using the ABCDEF technique for handling accusations, applying assertiveness in maintaining peaceful relationships, and the significance of self-awareness in communication. They also touch upon leveraging common ground in conflicts and the importance of supporting one's spouse.
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