Introducing ‘Power Shift’: An experiment in dialogue

The New Humanitarian

MP3•Pagina principale dell'episodio

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

circa un anno fa 4:32

The term 'decolonising aid' is everywhere. And yet, many decisions about aid are made behind closed doors in the West, and those most affected by aid policies have little power in shaping them.

But what if people who are rarely in the same room together sit down and talk? No talking points. No self-censorship. Just open, honest, and moderated one-on-one conversations.

Introducing Power Shift: A new podcast from The New Humanitarian and the Center for Transformational Change that presents moderated conversations between decision-makers in aid and philanthropy and those affected by their decisions.

Can they use honest and sustained dialogue to create shared visions for fairer humanitarian responses? Find out on Power Shift.

___

Participants & Interviewees Nadine Saba: Grand Bargain Sherpa; Co-founder and Director of Akkar Network for Development Michael Köhler: Grand Bargain Ambassador Hafsar Tameesuddin: Co-Secretary General of the Asia Pacific Refugee Rights Network (APRRN); Rohingya activist and refugee Raouf Mazou: Assistant High Commissioner for Operations at UNHCR Degan Ali: Executive Director of Adeso Lina Srivastava: Founder of the Center for Transformational Change

Production Team Host: Melissa Fundira Moderator: Lina Srivastava Producers: Lina Srivastava, Frederica Boswell, Melissa Fundira Editor: Irwin Loy Theme song: “Chill 2.0” by Barno Sound engineer: Tevin Sudi ___

Subscribe on Spotify, Apple, or YouTube, or search “The New Humanitarian” in your favourite podcast app.

You can find transcripts of all podcasts on our website.

Are you or anyone you know interested in participating in future Power Shift conversations? Email us with the subject line ‘POWER SHIFT”.

114 episodi

#News Talk #Aid #Analysis #Conflict #Humanitarian #Rethinkinghumanitarianism #Worldnews #International Relations #News #Politics #New Humanitarian

The New Humanitarian

Introducing ‘Power Shift’: An experiment in dialogue

The New Humanitarian

36 subscribers

published circa un anno fa

MP3•Pagina principale dell'episodio

The term 'decolonising aid' is everywhere. And yet, many decisions about aid are made behind closed doors in the West, and those most affected by aid policies have little power in shaping them.

But what if people who are rarely in the same room together sit down and talk? No talking points. No self-censorship. Just open, honest, and moderated one-on-one conversations.

Can they use honest and sustained dialogue to create shared visions for fairer humanitarian responses? Find out on Power Shift.

___

Subscribe on Spotify, Apple, or YouTube, or search “The New Humanitarian” in your favourite podcast app.

You can find transcripts of all podcasts on our website.

Are you or anyone you know interested in participating in future Power Shift conversations? Email us with the subject line ‘POWER SHIFT”.

114 episodi

#News Talk #Aid #Analysis #Conflict #Humanitarian #Rethinkinghumanitarianism #Worldnews #International Relations #News #Politics #New Humanitarian

Tutti gli episodi

The New Humanitarian

1
Do we want to relinquish power, or not? | Power Shift 1:06:49

22 giorni fa1:06:49

1:06:49

Power Shift is an experiment in dialogue that puts decision-makers in aid and philanthropy and those affected by their decisions in honest, one-on-one conversations about the aid sector’s inequalities. ___ Michael Köhler and Nadine Saba are just two of the many people tasked with advancing the goals of the Grand Bargain – one of the most ambitious attempts at delivering humanitarian aid more effectively and efficiently. As such, they often log into the same meetings by videoconference. And yet, Köhler, one of three ambassadors tasked with overseeing the process, and Saba, a Grand Bargain sherpa representing Global South NGOs, have never spoken one-on-one. Until now. Over the course of seven weeks in mid-2024, Köhler and Saba met over Zoom as part of the Power Shift experiment – one leading high-level meetings from Brussels, and the other contending with real-life humanitarian crises on the ground as both a local organisation leader, and citizen. Much has changed in the aid sector since these initial meetings, but the spirited, yet convivial, debates between Köhler and Saba have taken on a new urgency as the world reacts to the loss of major Western humanitarian funding. “Are we relinquishing power? Are we keeping it in the hands of the donors?” Saba challenged Köhler, “And if we're keeping it in the hands of the donor, how much are they attuned to what is happening on the fields? Not much.” Listen in to the no-holds-barred conversations between Köhler and Saba as they take on a range of topics, from the yawning gap between headquarters-level decisions and realities in the field, to the dilemma of donor countries’ competing obligations to constituents and affected people, to the need to treat the Grand Bargain – and other attempts at change – with a lot more urgency. ___ Subscribe on Spotify , Apple , or YouTube , or search “The New Humanitarian” in your favourite podcast app. You can find transcripts of all podcasts on our website . Are you or anyone you know interested in participating in future Power Shift conversations? Email us with the subject line ‘POWER SHIFT”.…

The New Humanitarian

1
Why reforming humanitarianism isn't enough | First Person 11:52

5 weeks fa11:52

11:52

The Trump administration’s aid freeze is a pivotal moment for the humanitarian sector. Veteran aid worker and TNH CEO Tammam Aloudat doesn’t believe that simply restoring funding will fix a broken system. While imagining what remaking humanitarianism might look like, he makes a plea: “Let’s start shifting the conversation.” The New Humanitarian aims to amplify the voices of refugees, asylum seekers, and people affected by conflict and disaster – placing them at the centre of the conversations about the policies and events that shape their lives. Listen to more First Person stories at TheNewHumanitarian.org .…

The New Humanitarian

1
If not (US) aid, then what? | Event 1:11:57

6 weeks fa1:11:57

1:11:57

The US aid freeze has exposed not only the fragility of humanitarian funding but also longstanding dependencies, vulnerabilities, and power dynamics that demand a broader reckoning. This event will explore the urgent need for structural change, seeking clarity and ideas amid the chaos. In what we hope will be one conversation of many, we reimagine the future of humanitarian aid in an era of mounting challenges and transformative opportunities. SPEAKERS The event was moderated by TNH CEO Tammam Aloudat, who was joined by: Deborah Doane – Author of The INGO Problem: Power, privilege and renewal. Dustin Barter – Acting Director of the Humanitarian Policy Group at ODI. Dr. Lata Narayanaswamy – Associate Professor in the Politics of Global Development, University of Leeds. Nidhi Bouri – Former Deputy Assistant Administrator for Global Health, USAID. Stella Naw – Kachin human rights activist. ____ Got a question or feedback? Email podcast@thenewhumanitarian.org or have your say on our socials using the hashtag #RethinkingHumanitarianism. ____…

The New Humanitarian

1
Is Haiti better off without aid? | What’s Unsaid 25:00

6 weeks fa25:00

25:00

The fallout from the US aid funding freeze continues. In Haiti, one of USAID’s largest recipients, could this actually be a moment for optimism? “My instinctive reaction was, maybe now we can take better care of ourselves,” Haitian anthropologist and aid reform advocate, Isabelle Clérié tells What’s Unsaid host, Obi Anyadike. What’s Unsaid is a podcast by The New Humanitarian, where we explore open secrets and uncomfortable conversations around the world’s conflicts and disasters.…

The New Humanitarian

1
Can dialogue truly shift power? | Power Shift 28:33

7 weeks fa28:33

28:33

People affected by crises, and the people who respond to them, have been calling for change and equity for years, but for every reform pledge in Geneva or New York, there’s little movement in Yangon or Juba. Changing an entire sector is a tall order. But how can an entire system change? In reality, it has to begin with conversations between people. For months, The New Humanitarian and the Center for Transformational Change sent out invites to people across the power spectrum in the aid world: heads of international humanitarian agencies, environmental, and refugee right activists, you name it. The goal? To set up one-on-one dialogues between people with the power to make decisions and mobilise resources and people who are affected by such decisions. “People need to be listened to, and when they come in with their own stories, that is a form of power,” argues Lina Srivastava, Power Shift ’s moderator and founder of The Center for Transformational Change. In this first episode of Power Shift , host Melissa Fundira, Adeso executive director Degan Ali, and Srivastava set the stage for conversations to come by highlighting how power inequalities prevent us from addressing humanitarian crises adequately and fairly, and by discussing whether dialogue can ever truly shift power. ___ Subscribe on Spotify , Apple , or YouTube , or search “The New Humanitarian” in your favourite podcast app. You can find transcripts of all podcasts on our website . Are you or anyone you know interested in participating in future Power Shift conversations? Email us with the subject line ‘POWER SHIFT”.…

The New Humanitarian

1
Introducing ‘Power Shift’: An experiment in dialogue 4:32

8 weeks fa4:32

4:32

The term 'decolonising aid' is everywhere. And yet, many decisions about aid are made behind closed doors in the West, and those most affected by aid policies have little power in shaping them. But what if people who are rarely in the same room together sit down and talk? No talking points. No self-censorship. Just open, honest, and moderated one-on-one conversations. Introducing Power Shift: A new podcast from The New Humanitarian and the Center for Transformational Change that presents moderated conversations between decision-makers in aid and philanthropy and those affected by their decisions. Can they use honest and sustained dialogue to create shared visions for fairer humanitarian responses? Find out on Power Shift. ___ Participants & Interviewees Nadine Saba: Grand Bargain Sherpa; Co-founder and Director of Akkar Network for Development Michael Köhler: Grand Bargain Ambassador Hafsar Tameesuddin: Co-Secretary General of the Asia Pacific Refugee Rights Network (APRRN); Rohingya activist and refugee Raouf Mazou: Assistant High Commissioner for Operations at UNHCR Degan Ali: Executive Director of Adeso Lina Srivastava: Founder of the Center for Transformational Change Production Team Host: Melissa Fundira Moderator: Lina Srivastava Producers: Lina Srivastava, Frederica Boswell, Melissa Fundira Editor: Irwin Loy Theme song: “ Chill 2.0 ” by Barno Sound engineer: Tevin Sudi ___ Subscribe on Spotify , Apple , or YouTube , or search “The New Humanitarian” in your favourite podcast app. You can find transcripts of all podcasts on our website. Are you or anyone you know interested in participating in future Power Shift conversations? Email us with the subject line ‘POWER SHIFT”.…

The New Humanitarian

1
Who are the bad guys anyway? | What’s Unsaid 27:46

9 weeks fa27:46

27:46

Since the early days of the American west, World War Two, the Cold War, or the war on terror, conflict has been presented in the movies as having two sides: good guys and bad guys. Host Ali Latifi and Idrees Ahmad, a journalism, film, and culture professor, dig into why we brand groups and people in such binary terms – and ask what role Hollywood and the media play in ignoring the complexity of conflict and crisis. What’s Unsaid is a podcast by The New Humanitarian, where we explore open secrets and uncomfortable conversations around the world’s conflicts and disasters.…

The New Humanitarian

1
If not aid, then what? | Event 1:30:23

15 weeks fa1:30:23

1:30:23

Can power truly shift in a sector whose origins are rooted in colonialism? If not, what lies beyond the international aid system as we know it? On the sidelines of UNGA 2024, The New Humanitarian, the Center for Transformational Change, and Refugees International convened a panel to examine the systemic limitations of the current global aid architecture, whether it can evolve for the better, and what comes next. SPEAKERS Lina Srivastava, founder of the Center for Transformational Change (moderator) Hanin Ahmed, Emergency Response Room volunteer and Sudanese activist Alex Gray, Director, International Funds at The Center for Disaster Philanthropy Aarathi Krishnan, Founder of Raksha Intelligence Futures and former Head of Strategic Foresight at UNDP Asia-Pacific Nadine Saba, Co-founder and director of Akkar Network for Development-AND; Grand Bargain Sherpa * This panel was part of a doubleheader event on Navigating the Limits and Evolving Role of Humanitarian Aid held on 27 September, 2024. ____ Got a question or feedback? Email podcast@thenewhumanitarian.org or have your say on Twitter using the hashtag #RethinkingHumanitarianism. ____ SHOW NOTES From Gaza to Sudan: The limits and future of humanitarian aid…

The New Humanitarian

1
In conversation with new CEO Tammam Aloudat | Rethinking Humanitarianism 38:02

18 weeks fa38:02

38:02

The New Humanitarian’s new CEO, Tammam Aloudat, sits down with our Middle East Editor Annie Slemrod for a special episode of Rethinking Humanitarianism. In a wide-ranging and intimate conversation, Slemrod digs into Tammam's childhood in Damascus, his decades-long career as a humanitarian worker, and his expansive views on decolonising aid. If you want to know more about his vision for The New Humanitarian, listen in. Guest: Tammam Aloudat, CEO of The New Humanitarian…

The New Humanitarian

1
What will stop the fighting in Sudan? | What’s Unsaid 26:13

20 weeks fa26:13

26:13

Eighteen months of war have forced more than 10 million Sudanese from their homes, created the world’s largest hunger crisis, and triggered terrible war crimes. It’s a conflict in which regional and global powers are dabbling, arming both sides, intent on pursuing their own geopolitical interests. We ask Solomon Dersso, founding director of Amani Africa, what it will take for the fighting to end? What’s Unsaid is a bi-weekly podcast by The New Humanitarian, where we explore open secrets and uncomfortable conversations around the world’s conflicts and disasters.…

The New Humanitarian

1
In crises, can life ever be normal? | What’s Unsaid 29:10

22 weeks fa29:10

29:10

Ever wondered what daily life in Afghanistan, Syria, and Venezuela have in common? In this episode, What’s Unsaid host Ali Latifi, who lives in Kabul, speaks to Reporting Fellows Zeina Shahla in Damascus and Iván Reyes in Caracas to discuss dealing with conflict, threats of violence, and economic instability, while also buying groceries, having coffee with friends, and listening to music. It can make for a strange duality: life is normal - but also not. What’s Unsaid is a bi-weekly podcast by The New Humanitarian, where we explore open secrets and uncomfortable conversations around the world’s conflicts and disasters.…

The New Humanitarian

1
The only thing saving us is us | First Person 14:44

24 weeks fa14:44

14:44

“We constantly urge each other to remain tender toward one another”. Our First Person narratives dig into the humanity of humanitarian challenges. In this episode, Nour ElAssy, a poet and writer, reflects on a year since Israel began a total war against the entirety of the Gaza Strip and its population. From Deir al-Balah, where she now lives with 27 other family members after fleeing her home on 7 October last year, she contemplates “what it means to have a family, to be a human, and to support each other selflessly”. Read Nour’s story: Amid all the darkness: How kindness helped me survive one year of Israel’s genocide in Gaza The New Humanitarian aims to amplify the voices of refugees, asylum seekers, and people affected by conflict and disaster – placing them at the centre of the conversations about the policies and events that shape their lives. Listen to more First Person stories at TheNewHumanitarian.org .…

The New Humanitarian

1
Haitian ‘gangs are at war with us’ | First Person 14:26

30 weeks fa14:26

14:26

When violent gangs moved into her neighbourhood in April, Haitian journalist and former UN official Monique Clesca left the Caribbean nation. She returned home a few months later, and in this episode, she describes what daily life is now like. “We are in more than a crisis situation”, she says. “The gangs are at war with us”. The ongoing turmoil in Haiti is featured in The New Humanitarian’s annual list of ten crises that demand your attention now , which highlights places in the world where needs are rising, aid budgets have been cut or are insufficient, and where people feel forgotten by the international community. Over the coming months, our First Person series will feature aid workers and people affected by the crises on this year’s list.…

The New Humanitarian

1
A Sudanese collective’s care in Cairo | First Person 12:47

31 weeks fa12:47

12:47

“We came mainly seeking safety, seeking to live a decent life. But then we found another war” Our First Person narratives dig into the humanity of humanitarian challenges. This episode tells a story of the 15,000 Sudanese people living in Egypt’s Masaken Osman area. When the war broke out in April 2023, these tower blocks on the dusty outskirts of Cairo became home to a group of refugees. Meet them as they gather to discuss their current challenges and collective efforts to overcome them. The New Humanitarian aims to amplify the voices of refugees, asylum seekers, and people affected by conflict and disaster – placing them at the centre of the conversations about the policies and events that shape their lives. Find more first-person stories at TheNewHumanitarian.org .…

The New Humanitarian

1
In Syria, 'waiting for war' | First Person 13:05

32 weeks fa13:05