E25: Angel One's Nexus: Talent, Customers, and Digital Shifts
Manage episode 404589869 series 3555870
In this episode of The State of Retention Marketing, Ankit Rastogi, Chief Product Office at Angel One, unlocks the keys to successfully ushering in digital transformation in a legacy brokerage firm. Join us as we explore the dynamic interplay between talent acquisition, risk appetite, tech stacks, and customer profiles. ‘Angel One's Nexus' promises to be a trusted guide to achieving excellence in the digital era.
- (00:35) - Ankit's move from the world of travel to broking
- (05:41) - Unveiling Angel One’s Digital Revolution: Zooming In
- (11:47) - Nurturing Talent: The Digital Transformation Backbone
- (26:36) - Unlocking Customer Insights: The Formula for Understanding their Pulse
- (29:44) - Decoding Tech Plans: What's Conspiring Behind the Scenes?
- (38:04) - Tech Investments: Riding the Ever-Evolving Wave
- (40:04) - Mastering MarTech: The CDP Connection
- (49:38) - The need for digital transformation to grow within a regulated space
- (55:41) - Unlocking Superior Customer Experiences: The Power of Segmentation
92 episodi