Relationships At Work - The Leadership Guide To Building Workplace Connections And Avoiding Blind Spots. podcast

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27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Relationships at Work - The Leadership Guide to Building Workplace Connections and Avoiding Blind Spots.

Relationships at Work - your leadership guide to building workplace connections and avoiding blind spots.

A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive.
Because no one wants leadership that fosters toxic environments at work, nor should they.
Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing the leadership and corporate culture topics that matter with global experts help us with the success of our organizations (regardless of industry). This show will give you the information, education, strategies and tips you need to avoid leadership blind spots, better connect with all levels of our organization, and develop the necessary soft skills that are essential to every organization.
From leadership development and training to employee satisfaction to diversity, inclusivity, equity and belonging to personalization and engagement... there are so many aspects and opportunities to build great relationships at work
This is THE place to start and nurture our leadership journey and create an amazing workplace.

242 episodi

#MBA #Business #Employee Engagement #Employee Experience #Workplace #Corporate #Culture #Communication #Work Relationships #Executive #Careers #Russel Lolacher - leadership #Workplace relationship advocate #Customer #Self Care #Speak #International #With CSuite #IT Management

Relationships at Work - The Leadership Guide to Building Workplace Connections and Avoiding Blind Spots.

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updated 3 giorni fa

Pagina principale della serie•Feed

Relationships at Work - your leadership guide to building workplace connections and avoiding blind spots.

242 episodi

Tutti gli episodi

1
Taking A.I.M. at Bad Leadership: Admit, Identify, Manage 8:26

3 giorni fa8:26

8:26

In this mini-episode of Relationships at Work , host Russel Lolacher dives into a tough but necessary conversation—why organizations need to stop passing the buck on bad leadership. Russel explores the hidden dangers of shifting problematic leaders to new roles without accountability, the ripple effects on workplace culture, and how teams often feel forced to "recommend" toxic leaders just to be rid of them. With a simple A.I.M. framework—Admit, Identify, Manage—Russel highlights how leaders and organizations can take responsibility, confront leadership blind spots, and foster real growth. It’s time to stop hiding leadership issues and start fixing them—because while they’re under your roof, they’re your responsibility. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
How to Practice Trauma-Informed Leadership w/ Danielle Smeltzer 43:52

5 giorni fa43:52

43:52

In this episode of Relationships at Work , Danielle Smeltzer, founder and CEO of Awarely Embodied Leadership, dives deep into the transformative power of trauma-informed leadership. She challenges conventional leadership narratives, revealing how emotions—like stress and even anger—serve as vital signals from our nervous system, not weaknesses to suppress. Danielle explains why curiosity is the cornerstone of self-awareness and how leaders can use it to build healthier, more empathetic workplaces. We explore the myths around stress and burnout, the importance of co-regulation in team dynamics, and why trauma-informed leadership isn’t just another buzzword—it’s a lifelong practice. Danielle also shares practical insights on how leaders can balance empathy with accountability, break free from the "quick-fix" mentality, and truly connect with their teams on a deeper, more human level. If you’re a leader seeking to foster more meaningful connections while navigating the complexities of modern work, this conversation is for you. Hey! If you're enjoying the insights from our guests, you'll love our R@W Notes Newsletter. It’s packed with guest takeaways, the resources that inspire them, and my own tips on how we as leaders can be better humans for the humans the are responsible for. Go to RelationshipsAtWorkShow.com and Subscribe Now and help the workplace be more human. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Curiosity Over Criticism: How Leaders Can Foster Innovation 9:21

10 giorni fa9:21

9:21

New ideas need curiosity, not immediate criticism. As leaders, our role isn’t to shut down innovation but to guide and refine it. In this episode, we explore how the right questions can turn ideas into opportunities, while the wrong mindset can stifle progress. Learn how to shift from assumptions and dismissiveness to curiosity and engagement—building a culture where ideas thrive, and teams feel supported in their growth. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
How to Truly Operationalize Work Culture w/ Garrett Delph 52:15

12 giorni fa52:15

52:15

Culture isn’t just a set of values on a website—it’s the daily actions, behaviors, and processes that shape how an organization truly operates. In this episode of Relationships at Work , host Russel Lolacher sits down with Garrett Delph, founder and CEO of Clarity Ops, to dive deep into how to operationalize culture in a way that actually works. Garrett shares: ✔️ Why most companies fail at culture (hint: lack of process and accountability) ✔️ The PPP (P3) framework for integrating culture into daily operations ✔️ How leadership must move beyond vision statements to reinforce culture in action ✔️ The role of measurement, accountability, and feedback in building a sustainable culture ✔️ Why cultural debt is just as dangerous as technical debt—and how to avoid it If you’ve ever wondered how to turn workplace culture from an abstract concept into a measurable, actionable force for success, this episode is a must-listen. Tune in for practical insights and real-world strategies to create a thriving, values-driven workplace. 🎧 Listen now! Hey! If you're enjoying the insights from our guests, you'll love our R@W Notes Newsletter. It’s packed with guest takeaways, the resources that inspire them, and my own tips on how we as leaders can be better humans for the humans the are responsible for. Go to RelationshipsAtWorkShow.com and Subscribe Now and help the workplace be more human. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Why One Leadership Style Will Fail You and Your Team 8:21

17 giorni fa8:21

8:21

What’s your leadership style? It’s a common question, but the real answer shouldn’t be just one. In this episode of Relationships at Work , host Russel Lolacher challenges the idea of rigid leadership styles and explains why adaptability is key to leading effectively. Different situations call for different approaches—whether it’s authoritative leadership in a crisis, transactional leadership for goal-driven teams, or servant leadership for collaboration. Sticking to just one limits your impact. Russel explores how leaders can assess their default style, develop new approaches, and build a more dynamic leadership toolkit. If you want to lead well in any environment, it’s time to expand your skill set. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Breaking the Fear of DEI: Why Inclusion is a Business Imperative w/ Toby Mildon 53:58

19 giorni fa53:58

53:58

Fear, hesitation, and resistance—why do so many leaders struggle with DEI? In this episode of Relationships at Work , host Russel Lolacher sits down with Toby Mildon , diversity and inclusion architect and author of Inclusive Growth , to break down the misconceptions, challenges, and real business benefits of embedding DEI into workplace culture. Toby shares insights on: ✔️ The biggest fears leaders have around DEI—and how to overcome them ✔️ Why diversity isn’t just good ethics, but a competitive advantage ✔️ The importance of embedding DEI into the DNA of an organization, not isolating it ✔️ How inclusive leadership and equity drive long-term business success DEI isn’t a “nice to have”—it’s a necessity. Tune in to learn how organizations that prioritize inclusion not only foster better workplaces but also build resilient, high-performing teams. 🎧 Listen now! Hey! If you're enjoying the insights from our guests, you'll love our R@W Notes Newsletter. It’s packed with guest takeaways, the resources that inspire them, and my own tips on how we as leaders can be better humans for the humans the are responsible for. Go to RelationshipsAtWorkShow.com and Subscribe Now and help the workplace be more human. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Why “Bring Me Solutions, Not Problems” Is Not Good Leadership 6:53

24 giorni fa6:53

6:53

Many leaders believe they’re fostering critical thinking and empowerment when they say, “Don’t come to me with problems, come to me with solutions.” But in reality, this approach can stifle innovation, discourage vulnerability, and create barriers between leaders and their teams. In this episode of Relationships at Work , we explore why this mindset is flawed and how it can unintentionally harm workplace culture. We’ll discuss: ✔️ The hidden downsides of requiring employees to always have solutions ✔️ How it limits collaboration and suppresses real problem-solving ✔️ A better way to empower teams without creating unnecessary pressure Instead of shutting down conversations, let’s build a culture of trust, support, and innovation. Tune in to learn how. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Confidence Gap: Why Leaders Must Embrace What They Don’t Know w/ Bill Lennan 42:20

26 giorni fa42:20

42:20

Confidence in leadership isn’t about having all the answers—it’s about knowing when you don’t. In this episode of Relationships at Work , Bill Lennan, leadership consultant and founder of 40 Percent Better , breaks down what true leadership confidence looks like, how mental models shape our ability to lead, and why vulnerability is a trust-builder, not a weakness. We also discuss how confident leaders protect their teams, why saying “I don’t know” can actually build credibility, and the small habits that create lasting confidence. Whether you're a new leader or a seasoned executive, this conversation will challenge your assumptions about confidence and give you actionable steps to lead with authenticity. Tune in now! Hey! If you're enjoying the insights from our guests, you'll love our R@W Notes Newsletter. It’s packed with guest takeaways, the resources that inspire them, and my own tips on how we as leaders can be better humans for the humans the are responsible for. Go to RelationshipsAtWorkShow.com and Subscribe Now and help the workplace be more human. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
How Leaders Can Avoid Quiet Quitting 9:17

4 weeks fa9:17

9:17

Quiet quitting isn’t just an employee behavior—it’s something leaders have been unknowingly doing for years. In this episode of Relationships at Work , we explore what happens when leaders disengage, doing only the minimum required without investing in their teams, vision, or culture. We focus on practical steps to help leaders stay engaged: reconnecting with purpose, setting clear goals, building stronger relationships, fostering curiosity, and embracing change. Leadership is more than a role—it’s a responsibility to inspire, guide, and make a lasting impact. If you’re ready to re-engage and lead with intention, this episode is for you. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Relationship-Building Hacks: Confidence, Connection, and Values w/ Susan Ireland 48:49

5 weeks fa48:49

48:49

In this episode of Relationships at Work , Russel Lolacher dives into relationship-building hacks with Susan Ireland, executive leadership coach and co-founder of Seasons Leadership. Susan reveals her proven strategies for strengthening workplace connections, including her "inside-out" and "outside-in" approaches to building trust and confidence. From small tweaks that boost how you show up to practical tools like the Relationship Matrix, Susan shares actionable advice for leaders and professionals looking to improve their relationships. Tune in to learn how aligning your values, nurturing trust, and staying curious can transform your workplace and leadership style. Hey! If you're enjoying the insights from our guests, you'll love our R@W Notes Newsletter. It’s packed with guest takeaways, the resources that inspire them, and my own tips on how we as leaders can be better humans for the humans the are responsible for. Go to RelationshipsAtWorkShow.com and Subscribe Now and help the workplace be more human. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Defining Success: The Honest Questions Every Leader Must Ask 6:33

5 weeks fa6:33

6:33

As leaders, how often do we pause to define success—not for our organizations or teams, but for ourselves? In this episode, we explore the deeply personal nature of success and the critical questions leaders must ask to align their actions with their values. From building team culture to balancing productivity and people, we dive into the trade-offs leaders face and the impact of their choices. Tune in for an honest conversation about how redefining success can reshape your leadership approach and legacy. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Shifting Mindset: The Key to Transformative Leadership w/ Lisa Sharapata 42:55

6 weeks fa42:55

42:55

In this episode of Relationships at Work , we dive deep into the transformative power of mindset with Lisa Sharapata, Chief Marketing Officer at the Arbinger Institute. Lisa shares her insights on how leadership mindset drives behavior, shapes organizational culture, and creates lasting impact. From the power of vulnerability and self-awareness to fostering psychological safety, Lisa explains the tools and approaches leaders can adopt to build high-performing teams. Tune in for actionable advice, thought-provoking stories, and a fresh perspective on how shifting your mindset can redefine leadership. Hey! If you're enjoying the insights from our guests, you'll love our R@W Notes Newsletter. It’s packed with guest takeaways, the resources that inspire them, and my own tips on how we as leaders can be better humans for the humans the are responsible for. Go to RelationshipsAtWorkShow.com and Subscribe Now and help the workplace be more human. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Stop Babysitting, Start Leading - A Leadership Mindset Shift 8:08

6 weeks fa8:08

8:08

Ever felt like you’re "babysitting" your team instead of leading them? You’re not alone. Many leaders hit a point of frustration, but that feeling is a signal—an opportunity for reflection and growth. In this episode, we explore why some leaders feel this way, what it says about their leadership approach, and, most importantly, how to shift from micromanaging to mentoring. Learn actionable steps to empower your team, foster accountability, and redefine your leadership mindset. Because great leadership isn’t about control—it’s about trust, coaching, and clarity. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Knowing Our Strengths and Weaknesses Changes Everything w/ Anna Nelson 48:40

7 weeks fa48:40

48:40

In this episode of Relationships at Work, Russel chats with strengths and development coach Anna Nelson on the importance of knowing our leadership strengths and weakness and its benefit to our teams. Anna shares her thoughts and insights on... Strengths are what energize you, not just what you're good at. We can learn skills, but that doesn't make them strengths. Recognizing strengths and weaknesses helps navigate career growth. Weaknesses aren't just what you're bad at, they also drain you. Self-awareness is key, but often overlooked. Communicating strengths is about business impact, not personal preference. Hey! If you're enjoying the insights from our guests, you'll love our R@W Notes Newsletter. It’s packed with guest takeaways, the resources that inspire them, and my own tips on how we as leaders can be better humans for the humans the are responsible for. Go to RelationshipsAtWorkShow.com and Subscribe Now and help the workplace be more human. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime…

1
Beyond Quick Fixes: Leading with Long-Term Vision 7:37

8 weeks fa7:37