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The one with the CX nervous system - Jameson McFarland E185
Manage episode 444139961 series 3007501
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🎤🎞️This month’s CX #OpenToWork seeker in “The one with the CX nervous system” with Jameson McFarland in CX Passport Episode 185🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
1:55 Jameson's Draw to Customer Experience
6:30 Creating Effective Customer Experiences
12:21 Impact of CX on Business Results
16:26 1st Class Lounge
23:40 Challenges in CX and Future Opportunities
29:28 Contact Information and closing
If you like CX Passport, I have 3 quick requests:
✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport
✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com
✅Bring 🎙️🎬CX Passport Live to your event www.cxpassportlive.com
I'm Rick Denton and I believe the best meals are served outside and require a passport
Episode resources:
Jameson McFarland LinkedIn: https://www.linkedin.com/in/jameson-mcfarland/
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