Scott Greenberg - What Managers Get Wrong About the Hourly Workforce

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Summary:

Scott Greenberg is a business keynote speaker, a business coach, and the author of Stop the Shift Show and The Wealthy Franchisee.

In this episode, Scott talks about the difference between salaried workers’ and hourly workers’ roles, needs, and expectations; what managers can do to genuinely motivate their employees; and why so many managers get company culture wrong.

Chapters:

[0:00 - 4:15] Introduction

• Welcome, Scott!
• Today’s Topic: What Managers Get Wrong About the Hourly Workforce

[4:16 - 12:15] What is the difference between hourly workers and salaried workers?

• Why many hourly workers are not receiving the management and leadership they need
• Why so many workers have leaned more on gig work in recent years

[12:16 - 19:52] What managers get wrong about hourly workers vs salaried workers

• Why it’s important to distinguish hourly workers from salaried workers
• How to tap into what actually motivates employees

[19:53 - 28:34] What can managers do to better work with hourly workers?

• Why so many managers misunderstand company culture
• Why mission statements are critical for workers and how to properly write one

[28:35 - 30:11] Closing

• Thanks for listening!

Quotes:

“[Hourly workers have] really, really hard jobs and they need great management—they need great leadership. Most [hourly workers] are not getting it.”

“One universal soft need [of employees] is wanting to feel part of something, and that’s where culture comes into play. In my experience, most business owners, most managers, [and] most leaders don’t know what culture is.”
Resources:
Books by Scott Greenberg
Contact:
Scott's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa Harris
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Production by Affogato Media