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Episode 504: Simpler Payment Systems for Agencies and Riders
Manage episode 445547324 series 2922186
This week we’re joined by Gillian Gillett of CalITP and Dan Baker, of the Connecticut Department of Transportation to discuss how agencies can create simpler payment and travel experiences for transit riders. We chat about the Connecticut Integrated Mobility Project, building payment system capacity and merchant services for smaller transit agencies, and the need for digital customer first thinking in a paper based industry.
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Follow us on twitter @theoverheadwire
Follow us on Mastadon theoverheadwire@sfba.social
Follow us on Threads or Instagram @theoverheadwire
Support the show on Patreon
http://patreon.com/theoverheadwire
Buy books on our Bookshop.org Affiliate site!
And get our Cars are Cholesterol shirt at Tee-Public!
And everything else at http://theoverheadwire.com
700 episodi
Manage episode 445547324 series 2922186
This week we’re joined by Gillian Gillett of CalITP and Dan Baker, of the Connecticut Department of Transportation to discuss how agencies can create simpler payment and travel experiences for transit riders. We chat about the Connecticut Integrated Mobility Project, building payment system capacity and merchant services for smaller transit agencies, and the need for digital customer first thinking in a paper based industry.
+++
Follow us on twitter @theoverheadwire
Follow us on Mastadon theoverheadwire@sfba.social
Follow us on Threads or Instagram @theoverheadwire
Support the show on Patreon
http://patreon.com/theoverheadwire
Buy books on our Bookshop.org Affiliate site!
And get our Cars are Cholesterol shirt at Tee-Public!
And everything else at http://theoverheadwire.com
700 episodi
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