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How to Handle Bad Customer Reviews Professionally
Manage episode 407411992 series 3560816
Contenuto fornito da The Nutritional Aesthetics Alliance and Rachael Pontillo. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The Nutritional Aesthetics Alliance and Rachael Pontillo o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Are you worried about how to handle bad customer reviews professionally on social media? While it shouldn't often happen, getting blindsided by a 1-star rating or scathing comment on social media is part of being in business. What do you do? Do you respond? Not respond?
Today's episode of The Skin Wellness Pro Show gives you an intro lesson in taking charge of these digital interactions - because no one should ever leave an unhappy customer ignored and unheard! We'll cover our top professional best practices and what NOT to do when you get a bad review.
Watch the episode or read the transcript here: https://skinwellnesspro.com/how-to-handle-bad-customer-reviews-professionally/
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