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The Building Better Business podcast is full of engaging discussions where I interview entrepreneurs, business leaders, consultants, and thought influencers providing stories, applications, and inspiration on Building Better Business in our modern markets, economy, and culture.
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Apex Custom Concrete & Masonry

Apex Custom Concrete & Masonry

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Welcome to the Apex Custom Concrete & Masonry Podcast, where craftsmanship meets community! Located in Oak Harbor, Ohio, we are dedicated to transforming homes and commercial spaces with our superior concrete and masonry services. Our expertise spans outdoor kitchens, stamped patios, paver patios, staining and engraving, custom steps, concrete countertops and tables, micro etching, stone work, and brick work. Each project reflects our commitment to quality and our passion for creating beauti ...
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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!
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Beacon of Creation

Beacon of Creation

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A show about design in Magic: the Gathering. Each week we cover both official cards and custom cards made by the community. The weekly design challenge gives you the opportunity to make it on the show! Hosted by Tim, Juliet, Kayiu and Markus, with guests! Music used with permission: https://www.youtube.com/user/daleculp
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Moody’s Talks: KYC Decoded is your window into the world of financial crime fighters and the industries that arm them against the illegal actors that threaten people, companies and society. Listen and learn from subject matter experts, authors and practitioners to find out how you can better address and mitigate the risks to your business and community.
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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ServiceNow Podcasts

ServiceNow Community Podcasts

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ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Helping you build a business that stands out & sells out so you can live the life full of freedom that you deserve 🤎💸🗺️ Join host, Madison Paige, every Tuesday & Friday to get actionable steps to confidently crush your business goals. Hop inside to find strategy tips, influential guest speakers, & incredible small business success stories to grow your bottom line & build a loyal community around your business. We aren’t about sleazy, pushy sales on this side of the internet - here we do thin ...
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When you understand strategic relations you can position yourself in any market to create and keep profitable customer. This is done not by taking advantage of anyone, but instead by increasing your service to them. Discover self-marketing insights that increase your influence, earnings, and value in a marketplace.
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Welcome to The Disruptionists – the podcast for visionary entrepreneurs and business owners who are ready to redefine marketing and branding. Hosted by Jess Singh, a leader in innovative marketing, this channel explores transformative branding, advanced marketing tactics, and enhancing the customer journey. Each episode offers practical insights on brand strategy and business leadership, crafted to revolutionize the approaches of SME owners. Whether you're refining your marketing, exploring ...
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First Coast Connect is an hour-long call-in program that features local newsmakers, civic and community leaders, arts, activities across Jacksonville and Northeast Florida, along with spot news features and a weekly roundtable of local journalists.
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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier an ...
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DTC POD: How The Best Brands Are Built

Ramon Berrios, Blaine Bolus

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DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
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Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to sh ...
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The Customer Success Playbook

Kevin Metzger and Roman Trebon

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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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Hands-Off CEO

Mandi Ellefson

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They said getting started was the hardest part, but no one told you how hard it is to scale a custom service business. It’s time for your team to step up, but your clients want YOU. Discover how to scale to 7 figures and beyond by freeing up time and getting your team to run whole parts of the company so you can focus on scaling profits. That means more income, more time with your family, and more ability to make impact in the community and beyond. This is the Hands OFF CEO Podcast with Mand ...
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Seller Club Podcast

Seller Club Podcast

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In the dynamic world of reselling, knowledge and community are key. The Seller Club is your gateway to both. Join three passionate sellers, Anna, Glen & Ken, as they navigate the reselling landscape, sharing their experiences, strategies, and insider tips. The Seller Club covers everything from sourcing hidden gems to maximizing profits and building a loyal customer base. This isn't just about business; it's about creating a supportive community where resellers can learn, grow, and thrive to ...
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We delve into all things talent attraction and economic development, bringing you insights from America’s most promising places and industry professionals on how your community can be a better place to live, work and play. At Livability, we highlight the unsung awesomeness of small and mid-sized cities, and help communities reach target companies and residents through custom content programs. Learn more at LivabilityMedia.com.
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Lake Effect: Full Show Podcast

Audrey Nowakowski, Joy Powers

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Lake Effect is your connection to the community. We bring you local conversations about the people, places and organizations that shape Milwaukee.This podcast features full episodes of Lake Effect.Learn more about Lake Effect here.
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Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!
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Raising Tech

Amber Bardon

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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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Every #SaaS company plays for high stakes, but what does it take to dominate the market right now? 🚀 Look no further than Paris Talks Marketing - the ultimate podcast for SaaS marketers, entrepreneurs, and business owners. Hosted by Paris Childress, we’re featuring deep dives into the latest industry trends with the top SaaS B2B founders and marketing leaders who reveal what it takes to succeed in B2B SaaS marketing. Join us as we share insights on testing new tactics and uncovering the late ...
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I'm Steve Hutt, the host of eCommerce Fastlane – your go-to podcast for proven strategies and actionable insights to accelerate your Shopify store's growth. As a seasoned ecommerce entrepreneur, I'm passionate about empowering online retailers to boost traffic, conversions, and lifetime customer value. One reviewer described the show as having an "impressive level of content that is accessible for beginners, but even more rewarding for deep e-commerce experts who want to get into the weeds o ...
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Discover the stories of Topeka’s past and present community shapers. From business owners and leaders to artists and catalysts, we celebrate the incredible individuals making Topeka vibrant and thriving. Join us in championing our city’s future!
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The Results Driven Podcast

Brenda Tushaus and Ed Kaiser

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At RE/MAX Results, we think differently. We believe the Sales Executive is the customer, and we are proud to work with the highest producing sales executives in the country. This podcast will share their stories, their purpose, and their strategies to becoming market leaders in Minnesota and Western Wisconsin. Welcome to the Results-Driven Podcast
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The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.
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The VetMed Mind

Veterinary Growth Partners

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Hosted by Shawn McVey, MA, MSW and Rachel Teichberg, CVPM, CVBL, The VetMed Mind is a podcast project that collects, shares, and celebrates the inspiring stories from the veterinary medicine community. We hear from vet med students, veterinarians, managers, veterinary technicians, customer support and industry professionals about their individual experiences in the field. Stories include everything from the joy of the journey to the challenges of being in a fast-paced field. What does succes ...
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Retail Remix

Retail TouchPoints

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The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practition ...
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This podcast is for the digitally curious, smart go-getters, virtual assistants, and freelancers who want to work the freedom and flexibility of working from home as a higher-paid marketing assistant. On the show host, Emily Reagan, shares marketing tips and strategies, mindset, encouragement, best practices and stories of how your fellow freelancers achieved their dreams. It'll help you on your journey to building a sustainable, profitable independent contractor business on our terms.
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Banking on Fraudology

Hailey Windham

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As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partne ...
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Value Coffee Talk

Genius Drive

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B2B buyers want to know the business outcomes they can expect from proposed solutions and the realized value of what they've already purchased. Yet far too few solution providers can articulate value. Value Coffee Talk interviews sales, marketing and customer success leaders about their value programs to discuss the challenges, opportunities and share best practices. Hosted by author and serial entrepreneur Tom Pisello, the ROI Guy, and value expert April Morley, the pair grab a coffee with ...
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Join Daniel Holton in the Southeast Texas Main Street Marketing podcast, where he expertly guides local Southeast Texas business owners through the maze of digital marketing. Each episode is packed with actionable advice tailored specifically for small to medium enterprises looking to expand their reach and grow their customer base in the Southeast Texas region. With Daniel's engaging and upbeat style, you'll discover practical strategies that can be implemented immediately to attract more t ...
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This podcast is your passport to the worldwide Dynatrace team. In each episode, Sue Quackenbush, Chief People Officer of Dynatrace, welcomes a Dynatracer to share their private & professional experiences. Meet Dynatracers from different teams, roles, and parts of the world, uncovering unique stories, projects, and passions that shape our global culture. Whether you’re a current or future Dynatracer, a customer or prospect curious to learn more about our culture, or someone seeking inspiratio ...
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Community Folks

Community Folks

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Welcome to the community of Community Managers in India! Community Folks is India’s First Community Management & Engagement organization. With our strong community of Community Leaders, we are specialized in building Community Strategies, Customer relationships & Brand Communities. As said that the Community is the future of marketing, a strong Brand Community helps your brand to create better customer experience which gives you faster growth & industry evolution. Our mission is to create mo ...
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Tech UNMUTED

Fusion Connect

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Tech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficien ...
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Funnel Series #4 Are your email marketing funnels feeling flat? Let’s fix that! We’re continuing our Funnel Series by breaking down how to send the right message to the right person at the right time so your clients' marketing feels personal, not robotic. Emails should stand out and actually connect with people—because no one wants to be just anoth…
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Text the show! This week we are recapping our time at the ElevateCX Conference in Denver! Kate Chupp joins us to discuss some of our main takeaways from our time at ElevateCX! In this episode, we'll discuss specific talks from the event, why ElevateCX doesn't feel like your typical work conference, and how our time in Denver inspired us to continue…
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Hosts James and Amy sit down this week to discuss difficult situations where the customer will not take your prosposal or recommendation 1.) MSP Question of the week: What happens if you customer won't take your recommendation? --- 2.) Notes On The News Safety around AI: https://edition.cnn.com/2024/09/29/tech/newsom-california-ai-safety-bill/index…
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In this must-watch episode, we sit down with independent music artist Seuss Mace! Seuss shares the highs and challenges of his music journey, the inspiration fueling his work, and his experience going viral. He opens up about collaborating with the legendary Tech9, the release of his latest album, and the exciting projects he has in the pipeline. G…
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In EPISODE 6 of SEASON 3 we chat with Terrell ‘SCOOB’ Foy, a Multimedia Artist specializing in painting, shoe customization & artist curation. We chat about his initial art inspiration from family, stepping away & back into art, his back injury and Custom Steppers, his shoe customization business. He takes us through his favorite shoes to customize…
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A bonus-sized MacVoices discussion resulted from a virtual visit to the Long Island Macintosh User Group. As with most user group discussions, we start out in one direction and then let the questions and conversation dictate what we cover. The starting point this time was the iPhone 16 and things went from there. This edition of MacVoices is suppor…
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LISTEN TO THIS EPISODE IF YOU FIND YOURSELF IN A BUSINESS PIVOT AND UNSURE HOW TO NAVIGATE IT In this episode, I speak with Eden Strader about her experience with business pivots, the mindset shifts that helped her through it, and the challenges she faced along the way. We explore what it takes to navigate big changes as a business owner, from deal…
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In this episode of Raising Tech, host Amber Bardon sits down with Suzanne Allen, Managing Partner at Blue Fingerprint, to talk about how their platform is making life easier for senior living communities. Suzanne shares how Blue Fingerprint started as a simple tool to track resident choices, like countertops and flooring, and has grown into a cloud…
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The positioning of “traditional” KYC against new and emerging methodologies creates opportunities to assess the most effective processes and technologies used to prevent financial crime. It raises the question: What transformative actions and AI implementations are needed to revolutionize a KYC framework, ensuring the industry is prepared for futur…
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The Internet Archive, its importance, and a recent DDoS attack on it start off a MacVoices Live! discussion with Chuck Joiner, David Ginsburg, Marty Jencius, Brian Flanigan-Arthurs, Web Bixby, Jim Rea, Jeff Gamet, and Eric Bolden. The panel also gets a chuckle over the UK adopting a USB-C charging standard, and cover some of the little-knowing LLMs…
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Welcome to eCommerce Fastlane. Today, my guest is Danil Saliukov the Co-Founder and CEO Of Insense. In this episode, Danil shares his expertise on navigating the evolving landscape of digital advertising and creator commerce, particularly focusing on: Privacy Changes Creator Economy TikTok Shop Danil shares strategies for adapting to iOS privacy up…
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Send us a text In this illuminating episode of Customer Success Playbook (S2E45), industry veteran Brian Powers shares his extensive insights on the transformation of call centers through AI integration. With 25 years of experience, Powers presents a compelling vision of how artificial intelligence is revolutionizing customer service operations. Th…
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Welcome back, Building Better Business listeners! I'm your host, Glenn Bryan, and today I'm thrilled to bring you part two of our enlightening conversation with Essence Unique, the inspiring founder and CEO of E&E Tea Company. In this episode, Essence takes us behind the scenes of her home-based e-commerce business, sharing the intricate balance be…
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Christian Rivera is the founder of The Ecommerce Accountants, a firm that specializes in tax, accounting, and business structuring for e-commerce companies. Their clients include social media marketing agencies, dropshippers, digital marketers, Amazon automation, Amazon FBA, and internet coaches/gurus. In this episode of the DTC POD, Christian expl…
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Ever feel like you’re not good enough, even when you know you’ve earned your spot? My guest, Ashley Stamps-Lafont, opens up about her experiences with imposter syndrome, especially as a woman in tech leadership. Ashley is a customer success executive and full-time mom. Over her 15-year career, she has led over 100 post-sales professionals in both V…
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MacVoices Live! covers several recent shifts in major tech platforms, starting with the mass migration of users from X to Blue Sky and its implications for social media competition. The panel of Chuck Joiner, David Ginsburg, Marty Jencius, Brian Flanigan-Arthurs, Web Bixby, Jim Rea, Jeff Gamet, and Eric Bolden discuss the challenges Sonos faces reg…
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In this episode, we talk to the creative force behind NicTuft Custom Rugs, Nicki B! 🎨✨ Nicki shares her journey into the world of custom rug-making, how she turned her passion into a thriving business, and what fuels her love for designing these unique pieces. From the first spark of inspiration to each one-of-a-kind creation, Nicki takes us throug…
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In this episode of the Value Coffee Talk podcast, hosts Thomas Pisello and April Morley engage with Murat Guvenc, a seasoned tech business leader, discussing the evolving landscape of sales, particularly in the cybersecurity sector. The trio explore the importance of maintaining human connections in sales, the necessity of articulating value in cyb…
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Moxtober is our yearly event where we design cards based on a daily, one-word prompt. What would you design for "Alpha" or "Trial"? Our community designed a ton of cards. This year, we're putting the spotlight on all our new submitters (plus a who came back!). Moxtober is for everyone and this episode is a celebration of that! New members in this e…
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In this unique episode, Tech UNMUTED flips the script, as co-host Terry Corder interviews long-time host Santi Cuellar. Join us as Santi shares his journey from learning the BASIC Computer language on his Commodore 64 to his transformative role at Fusion Connect. Santi opens up about overcoming personal challenges, like surviving multiple strokes, …
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SentiLink is at the forefront of fraud prevention and identity verification, offering innovative solutions to help financial institutions tackle synthetic fraud, identity theft, and more. We’re thrilled to have them onboard as partners in our mission to equip you with the tools and knowledge you need to stay ahead in this ever-evolving landscape. S…
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MacVoices Live! panel members Chuck Joiner, David Ginsburg, Martty Jencius, Brian Flanigan-Arthurs, Web Bixby, Jim Rea, Jeff Gamet, and Eric Bolden have differing use cases for Apple’s new set list feature in Music, at least a couple of which will surprise you. We also debate the importance of celebrity endorsements through the new Beats Pill, cove…
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In this episode of the BISA Portfolio Podcast, BISA Regulatory & Compliance Education Committee member Connie Capco of Northern Trust Securities talks with Jarret Jacobs of Fifth Third Securities and Debi Lucke of Ameriprise Financial Services about their approaches to navigating the world of customer complaints. They discuss the fine line between …
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Welcome to eCommerce Fastlane. Today, my guest is Elery Pfeffer, the CEO and Founder of Nift. In this episode, Elery shares innovative strategies for customer acquisition and retention through strategic gifting, addressing the challenges of rising customer acquisition costs and platform dependence. Key Discussion Points: Breaking free from traditio…
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Join us for an incredible episode with Stephanie Checkley from the Woodbury RE/MAX Results office. Stephanie, a top-performing agent, discusses how consistent prospecting, community involvement, and a disciplined approach to client relationships have helped her stand out in a challenging market. Discover the strategies she uses, from hosting open h…
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In this episode of the ServiceNow EXECUTIVE CIRCLE podcast, we speak with Dr Laura Gilbert CBE, globally respected technologist, head of No.10 Downing Street's Incubator for AI and Chief Analyst at the Cabinet Office. In a fascinating conversation, Laura makes the case for AI in the public sector, to help enhance front line service delivery and imp…
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This week on The Modern Customer Podcast, David Edelman, senior lecturer at Harvard Business School and former CMO of Aetna, shares a five-part framework for using AI to drive growth based on his book, "Personalized: Customer Strategy in the Age of AI," co-authored with Mark Abrahams. With decades of experience helping top brands enhance their CX, …
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Adam Avramescu, Vice President of Customer Education at Personio and co-host of the CELab Podcast, joins the show to share his thoughts on the evolving role of customer education in digital customer success. He and Alex dive into the challenges of content curation, scaling personalized experiences, and the growing importance of integrating educatio…
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In this episode, Kathy Lonowski, former regulator with the FDIC, explores the keys to success for community financial institutions. Lonowski shares insights on the importance of proactive risk management, strong communication, and effective data use in decision-making. She explains why involving regulators early in risk discussions is crucial and h…
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LISTEN TO THIS EPISODE IF YOU’VE BEEN STRUGGLING WITH IMPOSTURE SYNDROME AND ARE READY TO MAKE A SHIFT In this episode, I explore a powerful mindset shift to help you fight imposter syndrome and take your business to the next level. What if, instead of focusing on potential failures, you asked yourself, “What if it works?” I’ll guide you through fl…
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In this episode of The Disruptionist, host Jess Singh explores the value of strategic partnerships in marketing. She highlights the benefits of collaborating with those in your network who share your target audience but provide complementary services. Drawing from her experience with a client who successfully expanded their reach through a strategi…
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Send us a text Executive Summary In this insightful episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger engage with Brian Powers, a veteran with 25 years of customer success experience, to explore AI's transformative impact on call center operations. Powers, drawing from his experience implementing AI solutions fo…
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Chat Tammy Tammy’s engine did not explode Found a short, seemed to be causing check-engine light. Nate Got a super RED new truck. 2024 Chevy Silverado! www.offroadinsiders.com Instagram offroadinsiders Email: offroadinsiders AT gmail.com Main Topic How does an axle work? Axle Terminology Open vs spooled, vs selectable, vs auto-locker Axle Models to…
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Apple Pay turned 10 recently and the MacVoices Live! panel discussed its transformation and influence in mobile payments since its launch. Then, Chuck Joiner, David Ginsburg, Marty Jencius, Brian Flanigan-Arthurs, Web Bixby, Jim Rea, Jeff Gamet, and Eric Bolden detour into political territory, examining a political narrative surrounding a rumored p…
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In this episode of Southeast Texas Main Street Marketing, we dive into the art of creating compelling blog content tailored specifically for entrepreneurs in Southeast Texas. Join us as we explore practical tips designed to help local business owners craft engaging posts that resonate with their audience and drive traffic to their sites. From ident…
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